The Bonnie Home Recenzje 

31
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

purchased a single light then another couple once we had sight of it. No issue with transactions and bit of refund that was due because we finally purchased 3 x lights was sorted out with no hassle at... Zobacz więcej

Oceniono na 5 z 5

Amazing experience with The Bonnie Home company! We had an issue after transit of one of our lights and Sam replied instantly even on a Sunday and got a replacement sent out straight away! Would recom... Zobacz więcej

Oceniono na 5 z 5

Purchased black bedroom furniture and couldn’t be more pleased with it. The exact same furniture was more expensive on multiple other websites and was delivered free too. I’d never come across this... Zobacz więcej

Oceniono na 5 z 5

This is by far one of the best sofas I've bought. The quality is outstanding, it's just elevates even more the living room and the customer service was top notch. Seriously if you're looking to buy a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z oświetleniem

Napisane przez firmę

The Bonnie Home is a UK home interiors brand specialising in storage solutions and lighting for small spaces. Based in Edinburgh, we carefully curate products designed to make compact homes feel bigger, brighter and more organised — from slim hallway sideboards and narrow chest of drawers to pendant lights and table lamps that add warmth without taking up space. We work with trusted suppliers to bring you quality pieces at honest prices, with free UK delivery and a customer service team that actually picks up the phone. Whether you're styling a narrow hallway, a small bedroom or a compact living room, we're here to help you make the most of every inch.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(31)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5* customer service

The customer service from Sam has been outstanding. I ordered a standing lamp and there was a slight delay in receiving our tracking delivery update. I tried to ring the company on the telephone number provided from their website, however I spoke to a female who had no affiliation to Thebonniehome.

As a result I thought the company and website were a scam.

I sent an email to customer services and was immediately contacted by Sam who was full of apologies and said there were issues with the telephone number and the issues was being resolved as a priority. Sam kindly looked at my order and confirmed it had been dispatched and would be arriving today.

True to Sam's word I received the item this morning.

The service has been 5*, I would encourage anyone to order from this company.

Thank you.

19 września 2024
Opinia niezależna
Oceniono na 5 z 5

Home Office Desk - great quality!

I ordered the Teknik Executive Desk for my home office and it is great! The quality is fab and just what I was hoping for. Delivery was also quick and I was kept updated about delivery days/times. Overall a great service!

11 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Service & delivery was just as fab as…

Service & delivery was just as fab as the bed! Would absolutely recommend The Bonnie home as a place to purchase from - thank you so much especially to Cath & Sam who kept me updated with delivery details throughout! :) the courier company were also amazing and super thorough. Thank you the Bonnie home for my sons new bed :)

2 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered the Blakey Sofa set

Ordered the Blakey Sofa set - and I’m so glad I did. I was a bit apprehensive about ordering a sofa without seeing it in person but I needn’t have worried as when it arrived it was everything I hoped it would be! Lovely quality and it’s really comfy too. I’m currently awaiting delivery of a bed from them now! I’d happily shop here again.

1 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered the Orion Gold dining table…

Ordered the Orion Gold dining table which comes with 4 chairs, also ordered extra chairs to match table. Table is of a very solid build quality and the chairs are very comfortable. Delivery was on time and very professional delivery staff. Already looking at ordering accessories to match my dining table. Would definitely order again and highly recommend.

3 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Happy as I can be!

Costumer service: one of the best! Quick respond, friedly manner.
Delivery/dispatch: I beleive its out of their hand so any delay its not their fault and they super supportive if it happens
Product: OMG I just love it. Good quality, super nice finish. Just in love!!!!
Thank you Sam and the costumer support team!!! Definetly saved your site to my favourites!!!

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Delighted with quality and efficiency

I’ve recently bought the antique silver swirl wall mirror from The Bonnie Home. It was delivered quickly and I’m delighted with the quality. Wouldn’t hesitate to order from them again.

11 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

10/10

Ordered a bed last month. Was skeptical due to lack of reviews, but website seemed legit and had exactly what I was looking for so went for it anyway. So glad I did - absolutely stunning bed, unreal quality and exactly what I had in mind for our bedroom.
I was prepared to wait a while, as the delivery time on other websites for beds seems to be a couple of weeks however, this was here 4 days after ordering.
Thanks so much! Will purchase again.

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

This is a scam

This is a scam. Looks legit but after ordering didn't receive email confirmation, just text, chased and phoned number cut off and email bounced back....

4 maja 2024
Opinia niezależna
Logo The Bonnie Home

Odpowiedź od The Bonnie Home

Hi Jonny,

I’ve looked at your order, we didn’t have email account details for yourself when the order was placed, but we did have a phone number. That is why the confirmation came through there.

In regards to the phone and email issue, I am unsure why this happened. If you could contact me at sam@thebonniehome.co.uk it would be good to discuss this issue and resolve.

Have a lovely day and apologies for any inconvenience.

Sam

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