THEANTILIFE Recenzje 

568
Wynik TrustScore: 2 na 5

1,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

It's a SCAM. I placed an order three years ago and never received my items. They completely ignore all messages and refuse to respond to emails. Order AL12493

Oceniono na 1 z 5

Still waiting on an order from 3+ years ago (l.newsome9533@gnail of you'd like proof), he will not respond to your messages and if he does it's telling you he hurt himself or some other false excuse.... Zobacz więcej

Oceniono na 5 z 5

True support for 7 years now from Germany! Trustful and worth it. No scam, no ghosting, shipping a bit later than usual (within 3 weeks). Example purchase: Soul reaper jacket, jeans jacket, T... Zobacz więcej

Oceniono na 1 z 5

Two orders has been placed in May. First time ghosting incident after many years of being part of the journey. Haven't received anything yet. No tracking, no information, no help, no reply for over... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Established in 2010. All customer with any negative issues are contacted. Any remaining negative reviews are from customers who haven't left any contact details, or wont reply to my emails now that they have received their order. Please leave either your order number or name so that i can help you <3


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

568 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(568)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Change of opinion

I ordered a sweatshirt in December which has finally arrived, despite the delay the final product is of quality and the manufacturer has undertaken to send the package back to me a second time (without repaying the shipment) after it had been sent back due to my negligence.

15 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Negative review #3

Here we are with negative review number 3.
Months waiting for goods that I’m 100% sure will never turn up.
Look at the state of your reviews Daniel, surely you want to do something about this? Or are you happy being branded a thief by us all?

2 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

2 years and still no product received

Ordered a jumper from this site almost 2 years ago and never received the product.
Received a few updates on the order within the first few months which then promptly stopped and the order was never shipped. At one point Daniel (the owner) accidentally marked my item as shipped and for the first time in many months he ‘updated’ me on why it was taking so long and that it would be shipped soon. Almost 12 months later and still nothing and no responses from any follow up emails I’ve sent to both Daniel and the customer service.

Order Number: AL10923

1 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Scammers

I ordered in October 2021, spent over 200 euro on clothing and it never arrived. I'm writing mails and texting on instagram, but they're just ignoring it. Don't buy anything from them if you don't want to loose your money.

22 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY - TERRIBLE CUSTOMER SERVICE

I ordered two early 2022, they arrived about a month ago, both items weren’t the right size, the 1/1 bucket hat didn’t fit despite saying “1 size fits all” and I sent an email asking if size of the shirt I ordered can be changed as I ordered a small, but emailed immediately after.

Daniel (the owner i assume) acknowledged this and said it can be changed without a problem.

Not only was there no tracking number, it took weeks to ship, and what I got was a small shirt, I have tried sending emails asking for a refund for a long time (2-3 months I have tried following up with him, despite no answer, I am still waiting and doubt he will reply anytime soon.

DO NOT BUY ANYTHING, THE SHIPPING TIME IS TERRIBLE AND THE CUSTOMER SERVICE IS AWFUL

13 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Never received order

Basically the same experience as every other bad review has stated, which is very common. Ordered in February and have not received anything. No updates after emailing multiple times. Nothing.

Order number AL12272

5 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Ordered in February and haven’t been…

Ordered in February and haven’t been contacted with tracking or anything my order number is #AL123. At this point i don’t care if I get a refund or my items I just want an outcome

11 maja 2022
Opinia niezależna
Logo THEANTILIFE

Odpowiedź od THEANTILIFE

Hi Lachlan, sorry for the delay on your items. I couldn't find your order with the order number provided as you have missed a few numbers on the end, but i think i found you in my system using your name. I have reached out to you by email to let you know your t shirt is ready and i just need to add a few patches to your hoodie in order to send them both together :) Hope to hear back to you by email so we can resolve this ASAP <3

Oceniono na 1 z 5

still 1 month after didnt got anything…

still 1 month after didnt got anything or any answer from them after contacting them many times. dont buy from them

9 maja 2022
Opinia niezależna
Logo THEANTILIFE

Odpowiedź od THEANTILIFE

Hello Audy, i think i have found you in my system. I searched for 'Audy' and i can only see one with that name, so i have reached out to you via email to resolve this issue ASAP :) Sorry for the delay, i look forward to hopefully hearing from you and sorting out <3

Oceniono na 1 z 5

lowkey disappointing

Still waiting for my order from August 2018. Wanted to keep things as cool as possible the whole time. Contacted him many times(via email, IG DMs), without much response. Last year he wrote me an email saying that he lost my package due to covid, got it back(?) and will send it to me immediately. The funny part is that I’m still waiting for it(didn’t even get a tracking number; it says my order is fulfilled, but it obviously isn’t). If I get a tracking number, I will delete this review. Cheers:)
AL9146

27 kwietnia 2022
Opinia niezależna
Logo THEANTILIFE

Odpowiedź od THEANTILIFE

Hello Eryk, I just checked your order number. I can see that i shipped your order back in 2018, it was returned to me by the postal company with a sticker claiming they tried to deliver but could no for some reason. I have emailed you a handful of times over the years to resolve the issue, i can only assume you have changed email addresses. I am going to ask Trust Pilot to contact you to hopefully get in touch with you, if you read this please email customerservice@theantilife.com with the subject "Trust Pilot Review".
Hope to get this resolved ASAP <3

Oceniono na 1 z 5

Scam

Very disappointed in this company. I ordered a hoodie for my son for his birthday back on March 4th and its already April 19th. I have yet to receive my order and have emailed him 3 times. Haven't got a reply yet. I'll never order from him again.

19 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service

I ordered two items, I emailed about changing a size for a shirt cause I accidentally ordered the wrong size, had to wait 2 weeks for a reply.

The second was a bucket hat, 1 of 1, the size description was inaccurate, so when i got it I was obviously upset, sent a message on Insta, waited a few days, got no response, only got a response because I posted a comment on their most recent Instagram post. They sent a message saying I can refund it, they asked what country I live in, I said my country and haven’t received a reply since (I got the message on the 30th of March)

Still waiting for a reply, and I’m super pissed, also been waiting Since the 8th of March for the shirt I ordered, no tracking number or anything, no updates saying when it is going in transit or where it is

17 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Compliments for Mr. Jones

I just received the mask I ordered for my son it was worth it and came pretty fast considering how shipping is these days and Mr. Jones made it his business to inform me when it was shipped and all really looks out for his customers.

12 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Scammed

Ordered months back, nothing. Daniel emailed me asking to leave a good review & that my order was on its way but why would I if I’ve never received my package in the first place? I feel like I got scammed and I’m really disappointed:/
AL12278

12 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

2 years experience

I have the clothes now for almost 2 years, the clothes are like day 1 , the print is a very very good quality, the measurements are very good.

The communication with the company was very personal and very special. I've never had that with any major company.

12 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

second time ordering here!

Second time ordering here. Really loved the previous hoodie that I've ordered. Just recieved shipping information and waiting to recieve my product. Very cool owner and worth buying!

11 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

They thieves

Been waiting 6 month for a single hoodie that wasent even ment for me. pretty much lost hope at this point.

8 kwietnia 2022
Opinia niezależna
Logo THEANTILIFE

Odpowiedź od THEANTILIFE

Hello Seth, I am very sorry for the delay on your order. Nothing is coming up in my system when i enter your name & you have not left an order number. I have asked Trust Pilot to reach out to you so that i can resolve your issue for you ASAP :) If you read these please email customerservice@theantilife.com with the subject "Trust Pilot" and i promise you that i will resolve this for you <3

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