Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Backorder dates are estimates since they have literally changed 5 TIMES since the order date of 1/26/26. Since then, you have changed it to 2/19 then 3/5 then 3/16 then 3/20 and now 4/3. Here we are... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought a club and returned it 2 months ago. I was told I would receive store credit. I waited 2 weeks…..nothing. I chatted with customer service a week ago, they said the club had been confirmed as... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I returned some shoes that were too small last week. Fedex told me they were delivered, but I never heard a word from TGW telling me they were received or delivered. I value communication, and I don... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

A product has been on back order for over 6 months. All of a sudden my credit card is charged with no communication from TGW. I looked in my order history and it was blank. I emailed customer service... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z butami
  2. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

470 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

What a frustrating experience

What a frustrating experience. I ordered some clothes and they are now stuck in BFE USA thanks to Fedex's amazing employees. I cant even get someone to call me to issue me a refund. Please stay away and use Amazon or someone else.

21 listopada 2022
Opinia niezależna
Oceniono na 3 z 5

Ordered some golf shoes and did a…

Ordered some golf shoes and did a return because they didn't fit right. I received my money back on the shoes but they wouldn't return the tax I paid on them?? I wonder if the IRS knows about this practice?

28 października 2022
Opinia niezależna
Oceniono na 5 z 5

Great golf site

Site was easy to navigate with a lot of product options. Checkout was easy and got free 2-day shipping for signing up for emails!

29 października 2022
Opinia niezależna
Oceniono na 5 z 5

New Customer

As a new customer to TGW I have to say there is nothing to complain about. The site is easy to use, and the prices can't be beat!

6 października 2022
Opinia niezależna
Oceniono na 1 z 5

Never buy from TGW

Ordered 2 clubs rush shipped for upcoming golf trip. Half the order was correct. The other half was a hybrid instead of driver. Congratulations TGW on 50% accuracy. That’s an F grade and should be zero stars. CSR could fix it after a 5-8 day BIN check process. That’s after my trip… what a joke. Will never buy anything from TGW again. You shouldn’t either.

21 września 2022
Opinia niezależna
Oceniono na 1 z 5

I recommend not using the free FedEx ground shipping

First off, I take no issue with TGW's selection, prices, and inventory level. I bought what I bought because it was substantially cheaper than at my local golf course. BUT... it appears they contracted exclusively with FedEx, and I have had nothing but trouble with FedEx ever since COVID-19 started. My recommendation is to do what you need to do to get 2nd day air service, because I'm already 5 days out from when I ordered and instead of being 500 miles from me in Wichita (where their warehouse is), my stuff is now 400 miles from me in the other direction, as in Indianapolis. And each day brings a new estimated delivery date. The original estimate transit time on the TGW website was 2 days.

17 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

TGW - First Rate Company.

Skechers are without a doubt the most comfortable golf shoe there is. I also have the mesh type for hot, dry days. I used to be a longtime FootJoy person, but Skechers are now my go-to for golf shoes and everyday run/walk shoes. *** TGW as usual is first rate with good prices, fast shipping and excellent customer service. Have never had a single issue with TGW. Not to many companies you can say that about. ***

19 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Dreadful ordering and customer service experience

Purchased a wedge on June 8th for my nephew's birthday. Delivery is supposed to occur on June 17th which will be a day ahead of his party. No tracking information, says processing. Called Customer Service and am told that it will definitely arrive on the 17th. Still no tracking number. Call the next day and ask to cancel the order as it's stuck in Kansas. Can't do that because it's left the warehouse. The agent says she will overnight a club to me - that's great. Later that night, an email stating that the order has been cancelled. Another call to customer service who after a 15 minute hold tells me that the original item has now been scanned by Fed Ex so she cancelled the overnight. The original item will arrive in 3-10 business days.

We are expected to accept this level of mediocrity in online purchasing these days. Whether the issue is ostensibly Covid, or supply chain, or not enough employees or some other made up excuse, the consumer is expected to be ok with that. I am not, and the only way to address the issue is to leave reviews explaining the circumstances of each individual's experience, and hope that eventually, the retailer loses business.

17 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Great prices! Especially Saturday Steal Deals!!

Just made my 1st of I'm sure MANY! Hubby and our 16 yr old son recently gained interest after the 16 yr old was asked to join the High School team. Purchased hubby a bag and both of them new shoes. I may need a 2nd job to support their habit! ❤️❤️ Luckily Saturday Steal emails seem to be a life saver!!

26 maja 2022
Opinia niezależna
Oceniono na 1 z 5

If only we could give no stars

If only we could give no stars. TWO weeks ago ordered and PAID EXTRA for two day shipping for golf bag as we’re hitting the road for a couple of months. Bag never showed. FEDEX tracking according toTGW (1st customer service call). says delayed, undeliverable but here in Phoenix. Our delivery address check with TGW customer service is CORRECT. He then said bag would be here next day. Two days later- No bag. Only TGW has FEDEX tracking. 2nd call to TGW— They’re tracking still saying delayed. TGW says it. cannot recall and canx order since it’s already shipped. TGW has no idea when it will come. We’re leaving town for two months. TGW customer service gal had attitude and did NOTHING to try to resolve—no resolution on helping. We can’t even change address to send to a family member. We offered several resolutions (including her calling FEDEX) all of which were shot down by USELESS customer service rep. IF bag ever comes, we wont’ be here. It will get stolen. DO NOT ORDER ONLINE from them—VERY UNRELIABLE. No one offers ANY resolutions. Be warned—they will tell you what you want to hear to get you off the phone.

9 maja 2022
Opinia niezależna

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