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Oceniono na 1 z 5

Use to love this place untill they decided to remove most of the vegetarian options. Walked out last time we went there as only options were sides. Wont go back.

Oceniono na 3 z 5

Visited CMK branch in the Theatre District. The table service was very good. Tables were sticky, including the bar. Toilets were disgusting - out of 4 female cubicles, one had the seat on the floor... Zobacz więcej

Oceniono na 5 z 5

Today I came to TGI’s Bluewater to celebrate my sons 14th birthday I just want to thank Joanne door, trina and Sofia there service was outstanding thank you lady’s for making my sons birthday lunch a... Zobacz więcej

Oceniono na 1 z 5

Tog jättelång tid att få service, dom hade inte köttet vi beställde så fick ta entrecote istället och den var fruktansvärt hård och överstekt. Lika föt tre pers. Dom hade heller inte efterrätten vi be... Zobacz więcej

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Wynik TrustScore: 2 na 5

276 recenzji

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Wszystkie recenzje

(276)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

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Oceniono na 1 z 5

TGI’s Staines-upon-Thames

TGI’s Staines-upon-Thames, poor to say the least, 2 out of 3 of the mains had issues. I ordered the Ultimate Ribs, what came to the table I can only describe as something that you would expect from a Wetherspoon. My friend ordered the ultimate Mixed Grill, after confirming how he would like his steak, the waitress put the wrong meal through and he ended up with the Ribs also, a Wetherspoon special.
The drinks were ordered and after waiting 30 minutes, we had to chase them up, as they had been forgotten ( the waiters words).
The initial seating time was good, but it felt like as soon as you were seated at a table it went down hill, slow service, forgotten about for the drinks, the meals took an age to come out, weren’t very warm, were poor quality and incorrect.
We weren’t the only table with issues, one table complained that they had sent one of their meals back 4 times as it was incorrect, something to do with their child being allergic to something on the plate.
We were staying in the area for the night and were a walk-in, but If this is the standard of the service and food you get there now, we certainly won’t ever be going in again and next time we’ll just keep on walking. Complete waste of money, over £100 for a Wetherspoon experience.

20 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Food terrible, rip off prices, cocktail con

Braintree. Food terrible, small portions, tough steak overcooked, corn on cob was so dry like it had been microwaved 2 times. So expensive, I will go to my local pub next time.

Buy 1 cocktail get one free, biggest con ever as1 cocktail costs £16 pounds. I’m disgusted!

19 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Lack of variety on the menu

Booked table for 4 this evening. First of all would like to say the lady attending to us was really lovely.
We noticed the menu was a lot less than it was last year. Hubby is a Pescatarian and there was no fish or shellfish on the main menu. We asked if any of the fish starters could be served as a main. She went back to the manager and was told they could not do that. They would pass this feedback on to head office and she was so sorry. We decided to eat somewhere else where they was a more varied menu catering to all requirements.
It’s sad to see how this particular branch has gone downhill. It used to be the place to go to after work and i remember having to wait ages for a table because it was so popular. I wouldn’t even class this place as a restaurant anymore
The menu has drastically reduced, there isn’t enough variety anymore and the prices are ridiculous. £20 for a burger!
In the few times we have visited in the last three years we’ve noticed the floors and table are always so sticky and some of the chairs can do with being replaced.

12 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

TGI - chaos Fareham

TGI - Fareham.
Chaotic is the best description. Booked table for 5pm - got there 10 minutes early and explained we had a member of our party who couldn't climb stairs. We were asked to wait as our table wasn't quite ready. Waiting area was awful - quite shabby with kids running in and out from outside and banging the door.
At 5pm we were told our upstairs seats were ready - we explained again that we had told them we could not climb the stairs so we were asked to wait 5 minutes whilst they cleared a ground floor table.
Many people were coming in without reservation and being seated - eventually after 20 minutes we left. When we told them we were leaving they had no idea who we were - so we had been forgotten about.
Wont go again!

1 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Zero stars if I could.

Shown to an absolutely filthy table in TGI Bracknell, set with dirty cutlery and food spilled onto the seats. Honestly won't be surprised if I'm ill real soon. Took ages to get a drinks order taken then after ages only one drink arrived to our party of 5. Eventually got a food order taken and I can not tell you how nasty, awful, dry, stale, small, cold the food was. We saw the 'chef' pouring microwave rice from a sachet onto a plate! And EXPENSIVE. A small portion of chicken nuggets and hard chips for £20?!! Burgers were dry, no melted cheese, no sauces. Terrible service, very slow. Would not go back ever. Highly recommend you give it a miss, for your health and your wallet.

6 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

THE WORST DINING EXPERIENCE: TGI FRIDAYS DERBY

- Trying to get the attention of a member of staff was consistently a battle.

- The 2 New York Strip steaks which were requested to be cooked Medium Rare arrived as well done as tough chewy boot leather. When we eventually flagged down a waitress to let her know of the mistake, she just said “Okay” and rushed off. We could only assume that she was then going to head to the kitchen to get 2 fresh steaks prepared but like I say, that was an assumption because we weren’t told anything. There was nothing explained like “I’m sorry about that, I’m going to let the kitchen know and get them to make you both a fresh steak prepared as a priority” after 10 minutes we asked the waitress “Sorry, is anything happening about the steaks?” That’s when she said yes, the kitchen is making fresh ones. A further 10 minutes later, 2 fresh steaks arrived. By this point 20 minutes had passed and everyone else on the table had finished their meal. The steaks this time were “better” but one of the steaks was still 60% thick fat and was extremely unsatisfying. We all agreed we had seen and tasted much nicer steak dinners at Wetherspoons for a fraction of the price.

- The food overall on everyone’s plate was quite dry and bland but by this point we were just grateful for anything and couldn’t be bothered to complain again. It was a battle with the first mistake.

- I would advise everyone to request to see the prices of the draught lager when ordering so you don’t get the shock we did on the bill. 1 pint of draught lager is a staggering £6.75 and still now I just can’t believe that’s the price! London prices in Derby, if the service and products were outstanding I wouldn’t mind so much, but that is NOT the case.

- Then came the bill. It took the staff 3 times to get the bill correct. Firstly we noticed that FOUR New York Strip Steaks were on the bill….. “Excuse me” so that was taken and changed. Then we noticed the drinks were incorrect, one of the girls was being charged for each individual drink despite requesting a “bottomless” soft drink. Well it took 2 attempts to get the drink’s rectified and eventually the accurate bill arrived.

- It’s important to note that our visit was in the Derbion Shopping Centre restaurant at 5:15pm on a Wednesday and the restaurant was probably running at around 20% capacity, so very quiet. I dread to think the lack of service, communication, clarity and quality which would be experienced when the restaurant is actually busy! Also, not once did a single member of staff approach our table during our meal to ask us “Is everything okay with your food?” Like what always happens at every other establishment I ever visit for a meal.

- Overall the restaurant was quite sparse with staff (understandable during quieter periods) however the staff which were available were unprofessional, un-confident, showed poor communication skills & overall incompetent. The food was unsatisfactory, very dry, bland and of course brought the issues I’ve explained above. Everything felt a battle to rectify. TGI’s (especially the Derby branch) used to be AMAZING but I personally hadn’t visited since covid and the difference across all aspects of the restaurant is just awful in comparison. I certainly will not be visiting again!

3 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Missing mains

Missing mains, 20 minutes before order taken, 2 hours for mains to arrive. Lukewarm food.
TGI Fridays at Cribbs Causeway, Bristol

3 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

TGI Fridays - Speke, Liverpool

TGI Fridays - Speke, Liverpool. Firstly the lady serving me and my friend was very nice and pleasent. But....we ordered a honey glazed burger and it was totally overpriced. It was literally just a burger with dressings and a bag of average chips in a multi coloured wrapper! I ordered a refillable diet coke but my friend was not allowed refillable as she wanted full coke!! What a rip off. We decided to try out the two cocktails for £16 which was expensive...we were staggered to be told we could only have two of the same cocktail- just ridiculous. The wine selection was very poor and guess what - way overpriced by the glass and the bottle. Trying to overcharge customers for an average restaurant experience is not a great marketing strategy.

12 marca 2024
Opinia niezależna
Oceniono na 1 z 5

TGI Fridays

TGI Fridays, Riverside, Norwich, This was our second visit as our first experience was terrible, Adam the manager said come in again and ask for me and we will make it right and you will have a great time. Our second visit was yesterday and funnily enough Adam wasn’t there? we had booked the table for a birthday celebration so had to stay. The first thing I noticed was that the food prices had increased around 10% in a matter of 5 weeks! Ava our waitress was spot on and couldn’t fault her. In a nutshell there was no atmosphere, very expensive prices for a canteen like restaurant, BBQ sauce was £1 extra if you wanted some with your meal! Overall for the over inflated prices I would want more, The ladies toilets were disgusting! cubicles locked shut as the toilets were broken! my 2 girls had to walk over to the bowling alley to use their ones! we wont ever go back unfortunately.

23 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely Dire!.. Birthday Experience

Booked in for a birthday treat at Stevenage TGIF Leisure Park for my wife.
No acknowledgement or birthday greetings despite ticking the recommended online box. We were served soft drinks after waiting 20 minutes and ordered the ultimate full racked ribs for two after seeing a representation on the menu of chips sides in a basket and a full barbecue cup of barbecue sauce and grilled corn on the cob. The actual meals that arrived consisted of soggy corn cob that was rotten and foul and not cooked. The chips were not in a wire basket as pictured on the menu, but in a limp paper bag and hardly enough for a mouse feed. The barbecue sauce was in a thimble sized capsule - again as not advertised. The coke drinks at £3.95 for refill are not value for money as we waited nearly half an hour served by Kristi who abandoned as half way through the meal. The ribs were reasonable but mostly comprised bone, and at 86 quid a meal proved extorionate for an average meal. To add insult to injury, the coke refill (only 2 provided) ran out and we had to order another drink of zero coke which we believed to be free. the bill arrived with an extra charge for the zero coke @ £3.60 which should not have been charged, as the ordinary coke had run out beyong our control - not our fault. This truly was an awful experience and we shall not be visiting this rip-off place again!

20 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Birthday dinner

We booked a table at the Lakeside Retail Park, without any prior notification we got to the restaurant and informed that it was our son's birthday. Julie who attended to us from the front door was ever so welcoming. Then Summer who took our menu and served our order was absolutely friendly and smiled all through. Mark checked on us regularly to ensure that we were ok and asked if we needed anything in addition to our order. Then we were surprised with some beautifully decorated birthday ballons. I would rate the service at this TGi's 100%. Really glad that we decided to take our son there for his birthday dinner.

8 lutego 2024
Opinia niezależna
Oceniono na 2 z 5

Booked a table for 5pm

Booked a table for 5pm, seated straight away. Ordered a burger meal and a steak meal. Arrived after a 50 minute wait, only after asking where the food was. Both meals were lukewarm. My steak wasn't well done as requested but pink in the middle. Was a birthday meal and stated on pre booking. No birthday wishes were given. We didn't stay for afters, which we had planned to do. Ended up stopping at Tesco express. Not the birthday meal expected. £70 for a rubbish meal at Sixfields, Northampton

11 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Worst restaurant chain in the country

Worst restaurant chain in the country, hands down.

Went to Ashton-under-Lyne to eat before a film. Chicken Spicy Burger (£16) had an invisible amount of dry chicken and few other fillings, certainly nothing resembling the description. Loaded cheese and bacon fries had no cheese, although there was a pool of fat in the bottle of the bowl. £50 later, as the £9.99 January deal was apparently 'unavailable', and still hungry. Topped off with a £6.50 pint, I feel utterly robbed. 1000% better burger at KFC across the road.

29 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely dire restaurant in Cribbs…

Absolutely dire restaurant in Cribbs Causeway, Bristol. Service virtually non existent, 1.5 hrs wait for a very poor meal, no tables cleared and cleaned, very young staff who clearly were not trained to serve, spoke to the manager and asked her why she wasnt managing the shambles and her reply was I am not allowed to "parade around the restaurant"...really surely a manager should be overseeing and managing! I have never been to such a poorly managed restaurant and served such low quality food - prices arent cheap by any means! Pretty sure if Hygiene Inspectors had come in it wouldn't have passed!

28 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Tog jättelång tid att få service

Tog jättelång tid att få service, dom hade inte köttet vi beställde så fick ta entrecote istället och den var fruktansvärt hård och överstekt. Lika föt tre pers. Dom hade heller inte efterrätten vi bestälde så då skulle dom bjuda på en annan och den tog dom betalt för iaf och det gick inte att få tillbaka pengarna itan det blev ett presentkort. Bara ungdommar som serverade och dom hade ingen koll på något. Går aldrig dit igen. Det här var i Uppsala

27 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Awful Experience and over priced

Went to TGI Fridays in Coventry yesterday evening for a birthday celebration. On arrival the car park was rubble and gravel with pot hole big enough to fit a bowling ball in it which we drove down. We had to go the bar twice to ask where our drinks were 30 mins after ordering. The food took 1.5 hours and it was unacceptable. The burger had been standing in the kitchen so long it was cold and the cheese had gone hard, presentation was poor, in fact 4 of the meals we ordered were all cold. Totally ruined a child’s birthday and we left and cooked at home. Will not be visiting again. The prices!!!! Not worth the price. When the meals were bought to us nobody asked if we wanted any sauces. Very poor service

26 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

CRIBBS CAUSEWAY

CRIBBS CAUSEWAY - BRISTOL - DIRE! Where do I start - everything the could be wrong was wrong. The reserved table was located by a door and horribly drafty. Had to wait 45 mins for drinks and 1.5 hours for food to arrive. Food was lukewarm and then we had to ask twice for some cutlery. The 'music' was unbearably loud - we could not converse. The table was not cleared after the meal. The toilets were dirty and no toilet paper. The bill was extortionate. Avoid - the experience was uncomfortable on every level.

20 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

I will not be visiting the Hagley Road

I will not be visiting the Hagley Road, Birmingham restaraunt again. Past 2 visits were a joke. 14 Oct 23, went for my 2 daughters' 18th & 10th birthdays. Asked for the cakes to be brought out & it took nearly an hour. Visited again on 13/1/24, host told me we were an hour late, even though my email reservation said we was on time. Our table area was dirty, we got put by a cold window which wasn't pleasant. We ordered raspberry ripple cocktails, they came out wrong as did the children's milkshakes. We asked for everything to come together, but they brought out 2 starters 15 mins before rest of food. Then when food finally arrived, they forgot the peppercorn sauce for the steak and a plate of fries. Bill came to over £120 and the food was poor. Told the manager that the fries never came, neither did peppercorn sauce. I usually tip when I dine out and this was the 1st time that I didn't. Safe to say I will not be going back anytime soon

13 stycznia 2024
Opinia niezależna

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