The tests are much simpler than the assessment they received at school last 2 weeks. I also downloaded the level G. Same. Quite simpler than school’s. They are year 7. As preparation,... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Testprep Online is a great tool in helping my kids get ready for their various assessments at school. Often times the school lets us know of upcoming tests but fails to provide sample questions which... Zobacz więcej
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1. Extremely speedy support when we needed to upgrade our plan. 2. Great range of questions to build skills and confidence. 3. Excellent explanations for why a particular answer should be chosen.... Zobacz więcej
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We had technical difficulties. Initially there was almost no content in the Advanced SCAT modules, question #1 of each module will be available but #2 and thereafter will be blank. Going through FAQ... Zobacz więcej
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4,7
Doskonała
170 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Complete SCAM
Complete SCAM! BEWARE! SCAM!
We logged in, once you log out, your password doesn't work and the reset function doesn't work, no way to contact the company. We created another login and actually made a purchase and then were completely locked out again with no recourse. It's all handled through some intermediary called BLUESNAP and they have no answers either. In the end, no test, no help, no product. Called credit card company to watch out for charges. This is a total scam. Please watch out!
2 listopada 2017
Opinia niezależna
Odpowiedź od Testprep Online
Dear NVL,
We are sorry to hear about your experience on our website and sincerely apologize for the inconvenience.
We are unable to locate you email address/account in our system. Please note that we have written to you via TrustPilot in order to get in touch.
Customer success and satisfaction are our our top priorities, and we are sorry to hear that you did not have the opportunity to use our product.
We provide full refund when a customer is not able to use their PrepPack, and we encourage you to contact us so that we can proceed accordingly.
Kindly note that when there is a typo in the email address, the reset password does not work properly, and our emails may be placed in the spam/junk folder.
Additionally, we respond to customer support tickets within 24 hours.
All the best,
The JobTestPrep Team
Trustworthy Website
My children enjoyed the cogAT tests, they practiced before testing at school & this boosted their confidence for the real testing day. The children said the tests were of very similar format. Our goal was to get them familiar with similar testing conditions for confidence. They found it all lots of fun!
Customer support can be slow with time zones between countries, therefore I would recommend planning in advanced a few days beforehand. I would recommend the premium package as it is a 12 month renewal where the individual packages are only 10 months.
With any hiccups I experienced Helen was very reasonable & provided the support I requested.
25 października 2017
Opinia niezależna
revise my previous review
My daughter has a test coming up tomorrow and I wanted her to practice a full test right before. Thinking that if we buy online, we wiIl be able to access the material right away as themselves also indicated on their website -- once you sign up, you have access to all the material on the site. I purchased the premium membership, then discovered that I can access nothing and I will have to wait for about 24 hours to have access to whatever assigned to me per my survey. Due to my urgent situation, I tried to contact some customer support then found out I can only email them, no hotline, and they may respond in 24 hours, which would be useless to me.
As an update, a little over an hour after I signed up, they emailed me and granted the access to me. Even it mentioned on the website, their customer support will contact me within 24 hours, they actually did fix my issue and responded to me in an hour. So that's helpful.
6 marca 2017
Opinia niezależna
Not as advertised.
Extremely disappointed with this product/service. First purchase was useless causing me to purchase a Premium Membership in order to receive access to all of the test. All of the test turned out to be very little. All in all, it was a complete waste of money. It took several days to even get authorized to use what I purchased. The customer service is poor. I requested a refund and never heard from them again. Do not use this service.
22 sierpnia 2016
Opinia niezależna
Odpowiedź od Testprep Online
Dear Paul,
Thank you for your review. We are sorry to hear that you are not happy with our service.
We have looked into our correspondence with you and unfortunately there was a misunderstanding - we were waiting to hear back from you whether or not you managed to access your practice drills.
We have now provided you with a full refund and we apologize again for the inconvenience.
Helen McGill
Customer Support at TestPrep-Online
Odpowiedź od Testprep Online
Dear customer,
Thank you for taking the time to write your review.
Our customer service team has provided you with detailed instructions on how to best utilize our platform to your satisfaction.
Please do not hesitate to contact us again with any requests you may have.
All the best,
TestPrep-Online Team
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