Poor Service and Unprofessional Handling I placed an order for a Megger X1 tester and was initially told it would arrive in 3 days. However, the next day, I was informed my order will be cancelled... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is what companies should be like — great products, cheaper than others, and fast delivery. Absolutely amazing .
Reakcja na opinię
I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... Zobacz więcej
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I was recommended Test4less by a friend who has purchased from them in the past. I ordered the Socket & see RCD Tester which arrived pretty quickly, although I haven’t had a chance to use it yet will... Zobacz więcej
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Informacje dotyczące firmy
- Usługi gazownicze
- Sprzęt budowlany
- Instalacje przeciwpożarowe
- Sklep BHP
- Dostawca sprzętu do pozyskiwania energii słonecznej
Informacje przekazane przez różne źródła zewnętrzne
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
Dane kontaktowe
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
3,9
Dobra
626 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic service
Required a printer the minute the guy answered the phone it was one of the best sales desk I have spoken to.
Paul Turnbull right from the word go he was extremely approachable especially as I wasn’t too sure what I needed but he put my mind at ease straight away there was no ifs maybes or but he said this will work he is a credit to his company if the rest of the company is like this it is A1+
19 stycznia 2021
Opinia niezależna
Odpowiedź od Test4Less
Hi Janet. Thanks for choosing Test4less and taking the time to leave us your feedback. I have passed your kind comments on to Paul and his manager. If we can be of assistance again then please do let us know,
Great service above and beyond what…
Great service above and beyond what you’d expect. Will definitely use again!
19 stycznia 2021
Opinia niezależna
Odpowiedź od Test4Less
Hello Vicky. Thanks for choosing Test4less and leaving us your feedback. We look forward to being of service again soon.
Test 4 Less purchase of multi meter
After a query about the multi meter I intended to purchase Craig Bamford contacted me to sort out the problem. Craig was most helpful and the sale was concluded successfully. Yes I recommend Test 4 Less after my recent experience. CN Hull
12 stycznia 2021
Opinia niezależna
Odpowiedź od Test4Less
Hello Colin. Thank you for choosing Test4less and taking the time to leave us your feedback. Great to hear Craig was on hand to help you out. We look forward to being of service again soon.
helpful, good communication
Didn't have what i originally wanted , but did their best to come up with a solution, which I`m very happy with, Good polite communication. Fast service
21 grudnia 2020
Odpowiedź od Test4Less
Hello Paul. Thanks for your feedback. Glad to hear the team were able to help you out and you are happy with your new analyser. We hope to be of service again soon.
Fast delivery great price with some…
Fast delivery great price with some free gifts. Thank you.
21 grudnia 2020
Odpowiedź od Test4Less
Hello Kristian. Thank you for choosing Test4less and leaving a 5* review. We look forward to being of service again soon.
Tester case
Great service and good price ,1st package didn t turn up so emailed problem got response quickly and a new case sent out quickly and received with thanks.
21 grudnia 2020
Odpowiedź od Test4Less
Thanks for choosing Test4less and taking the time to leave a review. I'm sorry that the first package didn't arrive. Great to hear our team were on hand to get the issue resolved quickly for you. We look forward to being of service again soon.
I needed a test solution urgently
I needed a test solution urgently. I received superb advice and fast delivery. Top team.
11 grudnia 2020
Odpowiedź od Test4Less
Thank you for choosing Test4less and leaving us your feedback. We're glad to hear we were able to help you out quickly when needed. We look forward to being of service again soon.
Shocking service from this company
Shocking service from this company
Didn't send postage label had to ask 3 times for this to be sent
Informed them of change of address 3 times still not changed
8 day turn around for gas analyse
10%voucher from last year need a photo to redeem
Now returned analyse has been miss delivered
Never ever again
11 grudnia 2020
Opinia niezależna
Odpowiedź od Test4Less
Hello Andrew. Thank you for choosing Test4less and leaving us you feedback. I'm sorry to hear the service did not meet your expectations.
I have raised your complaint internally. An investigation into what happened with regards to your order has been carried out. As a result, we have reaffirmed in our procedure that requests such as yours are actioned straight away wherever possible.
We apologise for the longer turnaround. We try to turn instruments around as soon as possible. We are currently advising on our website that turnaround is taking 5 - 8 working days.
Again, please accept our apologies and thank you again for choosing Test4less.
Avoid this company
PLEASE SAVE YOUR MONEY AND DO NOT BUY FROM THEM. I ordered a kane 458s over 4 weeks ago. Initially I was told I would need to wait 7 to 10 days. However this changed after the 10 days and I was told it was now upto 3 weeks due to covid which I initially accepted however I waited 3 weeks and got nothing. So I phoned myself several times only to be told I need to wait or someone will phone me back with an update. The people lack basic customer service skills. No one came back to me. I am out of pocket because I had to hire the same type of machine at 12 pounds a day. Which has rang up close to two hundred pounds.
I still thought be patient yet even after ringing and being promised a callback I gave up and when I called to complain they only offered to cancel the order they promised still a callback from the manager craig to which I am still waiting on. Yet to no avail.
All the stress and inconvenience aswell as out of pocket...AVOID
1 grudnia 2020
Opinia niezależna
Odpowiedź od Test4Less
Hello
I apologise that our service in this instance has not met your expectations. Unfortunately at present we are at the mercy of Kane who keep extending the lead time on our backorders, on just a few products, without warning. We have put a statement on the affected products warning of an extended lead time so that customers are informed prior to any purchasing decision. I appreciate in your circumstance, at the time of ordering the notice was not on the product page.
In respect of our communication, I can see that all our customers that have backorders on these products are being informed prior to purchase (on the website), straight after purchase (by phone) and then 2-3 days prior to the last communicated date so that we can confirm as to whether the goods will hit the agreed date or as to whether the manufacturer is extending the date even further.
If you could please give us a call, we would like to see if there is anything else we can do in the interim to support you whilst we are awaiting stock.
Many thanks
Leo @ Test4less.
Odpowiedź od Test4Less
Thanks Stuart for your review and your purchase from Test4less.
Great price,fast delivery
23 listopada 2020
Odpowiedź od Test4Less
Thank you Robert for choosing Test4less and leaving us a review.
Good prompt service
23 listopada 2020
Odpowiedź od Test4Less
Hello Gary. Thanks for shopping with Test4less and leaving us a 5* review. We hope you shop with us again in the future.
Great Service Great price Thanks
23 listopada 2020
Odpowiedź od Test4Less
Hello Stephen. Thanks for your feedback, great to hear you were happy with the service. We hope to be of service again soon.
Odpowiedź od Test4Less
Hello Krisztian. Thank you for your order and feedback. We look forward to being of service again soon.
Great prices and quick delivery
20 listopada 2020
Odpowiedź od Test4Less
Hello Darren. Thank you for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
Fluke 375FC Clamp meter
Great meter, quick delivery.
Had a minor issue with my order which was dealt with to my full satisfaction.
Would definitely recommend test4less and use them again in the future.
17 listopada 2020
Odpowiedź od Test4Less
Thank you for choosing Test4less and taking the time to leave your feedback. Great to hear you would recommend us, it is really appreciated! We hope to be of service again soon.
It's been 4 weeks now and my husband…
It's been 4 weeks now and my husband has still not received his fga back customer service very poor several phone calls and nothing certainly wouldn't recommend
12 listopada 2020
Opinia niezależna
Odpowiedź od Test4Less
Hello Susan. Thank you for choosing Test4less and I'm very sorry to hear your experience using our services didn't go as smoothly as hoped.
Thank you for you feedback also. I raised this internally to be investigated. A member of the team has since been in contact with you in order to get the matter resolved.
Again, please accept our apologies for the time you were without the unit and thank you again for choosing Test4less.
great service
11 listopada 2020
Odpowiedź od Test4Less
Thanks for the 5* review. We look forward to being of service again soon.
Odpowiedź od Test4Less
Hello Andrew. Thanks for the great feedback, glad to be of service.
Excellent service
8 listopada 2020
Odpowiedź od Test4Less
Thank you for choosing Test4less and leaving a review. We look forward to being of service again soon.
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