Terra's Kitchen Recenzje 

476
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Dostawca produktów spożywczych

Informacje przekazane przez różne źródła zewnętrzne

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

476 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(476)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Love, but wish there was more variety

I love everything about Terra's Kitchen, except for the lack of variety. After only a couple of months, I am finding myself burned out on the food. They seem to be trying to add new items, but unfortunately they did that by replacing some of my favorites, or some of the items that I hadn't had a chance to try yet. I'm down to only a few items each week that I actually want to order. It's a bummer because I love the healthy, low-maintenance options with salads and pre-cut fruit and veggies, and I really love their reusable vessel. But I'm quickly running out of things to order from their service. I wish they would add more fruits, snacks, and salads - these are the items that I can't get from other food delivery services, and are what really sold me on TK in the first place. Unfortunately, they are the same few salad, fruit, and snack options every week, and I've begun to grow tired of them.

8 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Thank you so much for this valued feedback. I will pass this along to the TK team. We are currently working on adding new grab-and-go items to the menu. We really appreciate you taking the time to provide this input.

Oceniono na 5 z 5

I have tried EVERY and I mean EVERY…

I have tried EVERY and I mean EVERY food delivery service there is and Terra's is by far the very best!!! From the food vessel delivery to the quality and quantity - you just can't beat it!!! If I could give them 10 stars I would! Plus the website is so easy to navigate and place orders. This company is truly unique and way above the rest. They are the only one with a "cooled food vessel". Everyone else I have tried comes in a card board box with freezer packs. By the time I get it, the box is wet and the food is crushed and mushy. Save yourself the time, headache and money and go with Terra's - YOU WON'T BE DISAPPOINTED!

8 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Wow Marilee!! Thank you so so much for the kind words! We're so happy you're enjoying TK!!

Oceniono na 4 z 5

Great option!

The food is great and I love the low- waste fridge vessel that the food is delivered in. I wish there was a phone number I could call Terra's kitchen for order problems or questions. Twice I have needed to contact TK and I had to wait for an email response. The email response was helpful but I had to wait until the following day. Otherwise, I really like TK!

8 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Thank you for the feedback! We are working on improving our communication so we appreciate your input.

Oceniono na 4 z 5

Deliveries are terrific but menu lacking

Deliveries are terrific - the vessel is perfect! Menu could be much more varied and change more frequently.

6 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Kristin, thank you so much! Feedback like this is so appreciated.

Terra's Kitchen

Oceniono na 5 z 5

Love this service

Love this service! Excellent cooler capsule used for deliveries. Keeps foods cold and fresh. Everything is premeasured so it makes cooking the meals so easy. Food has always arrived fresh. Highly recommended.

5 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Wow, thank you Alex for the kind words!

Oceniono na 4 z 5

Helping us through busy schedules

Love the recipes we have tried so far. I love that clean-up is a breeze. I wish that measurements were in standard measurements (cup, tsp. Etc) and that there was more weekly variety for vegetarians, but it is nice that the recipes are available each week.

4 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

KK, thank you! We really appreciate it. We're sharing this feedback with the team.

Terra's Kitchen

Oceniono na 5 z 5

i appreciate the good recipes

i appreciate the good recipes, the amount of raw ingredients sent is spot on and the recipe cards are easy to follow. recipe rotation is also very good, there's always something new to try.

4 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Thank you so much Kenna for taking the time to rate us!

Oceniono na 5 z 5

Great food

Great food, easy to follow recipes, easy return of vessel. All around A++

4 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Thank you Michelle! We're happy you're liking TK

Oceniono na 4 z 5

The quality of the ingredients and the…

The quality of the ingredients and the recipes themselves are great, I only wish there was more variation week-to-week, as only having 1 or 2 new meals weekly makes it less likely that we will use it multiple weeks in a row.

4 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Hi Felicia, Thank you for this feedback! I'll send this to the team.

Oceniono na 5 z 5

Excellent food

Excellent food, customer service and truly is such a QUICK yet healthy meal!!

4 czerwca 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Thank you Tara for taking the time to provide feedback! We're happy you're enjoying TK!

Oceniono na 5 z 5

I love this meal service so much!

I love this meal service so much!
I recommend it to everyone who eats at home, and I've only ever been disappointed by a recipe twice (as opposed to every other week with other meal boxes I used to receive.) I love how easy the whole process is.

11 maja 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Rebecca, wow! We really appreciate it. We're sharing this feedback with the team. Thank you!

Oceniono na 1 z 5

The food arrived spoiled and I emailed…

The food arrived spoiled and I emailed and left 2 voicemails and they won't return my call. They apparently got my messages as they cancelled my account . Customer service is awful as you cant speak to anyone....ever. if I could rate them 0 stars I would. Buyer beware!

10 maja 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Hi Andrea,

A customer care agent will be in touch with you shortly,

Thank you,

Oceniono na 5 z 5

Great customer service

Great customer service, food and local for me.

5 maja 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Hi Connie,

Thank you so much for the feedback. we are so happy to hear you have been enjoying your TK experience.,

Thank you,

Oceniono na 1 z 5

Terra's Kitchen Delivered 7 Month Old, Rotted Food

I wanted to try Terra's Kitchen, and so I placed an order in September 2017. It never showed up, so they refunded my money. Fine. I come home in April 2018 to a Terra's Kitchen box -- yep, the same one that shipped in September sitting on my doorstep. They delivered SEVEN MONTH OLD FOOD. I have called and e-mailed Terra's Kitchen repeatedly and they haven't come to dispose of the disgusting, bio hazard of a box. Terra's Kitchen also hasn't tried to apologize or explain why this happened to me. Terrible service.

27 kwietnia 2018
Opinia niezależna
Logo Terra's Kitchen

Odpowiedź od Terra's Kitchen

Hi Caroline,

We are so sorry, this must have been such an inconvenience; a member of our team has contacted you to resolve this issue.

Thank you,

Oceniono na 5 z 5

I love Terras kitchen

I love Terras kitchen. I was hoping for a 4.5 stars option. I love the shipping and that most ingredients, if not all, depending on the exact instructions, are actually prepped. My only reservation from ordering frequently is the cost. Unlike a some other options, the meal process vary depending on your selections. It is a little pricier than other food box options, but I've never had a problem with ingredients being damaged or missing. I will continue to order and recommend Terras Kitchen though because I do love it. I just wish I could order every week!

17 kwietnia 2018
Opinia niezależna
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Odpowiedź od Terra's Kitchen

Hi Toni,

Wow! We really appreciate it. We’re sharing this feedback with the team. Thank you!

Oceniono na 4 z 5

The food being delivered at my door…

The food being delivered at my door every week and it coming in it's own little fridge is very convenient! The food is always fresh and delicious. The site is user friendly.I love how there are so many different selections to choose from for an example: how many servings per meal and what type of diet you are are etc. The only thing I would suggest is to have more meals to choose from that are 2 and or 4 servings. My family really enjoys using Terra's kitchen.

17 kwietnia 2018
Opinia niezależna
Logo Terra's Kitchen

Odpowiedź od Terra's Kitchen

Hi Kristina,

We love hearing what YOU love. Thank you!

Oceniono na 5 z 5

I love Terra's Kitchen

I love Terra's Kitchen! I have tried several other recipe delivery services and I find the recipes at Terra's have the most variety, are healthy AND delicious. I keep coming back to favorites and love trying new ones as well. I look forward to having meals ready to prepare when I get home from a busy day at work!

17 kwietnia 2018
Opinia niezależna
Logo Terra's Kitchen

Odpowiedź od Terra's Kitchen

Hi Chelsie,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

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