Banner for Tenpin - Swindon

Tenpin - Swindon Recenzje 

166
Wynik TrustScore: 4.5 na 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that

Reakcja na opinię

Oceniono na 5 z 5

Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Kręgielnia
  2. Bar
  3. Centrum typu „escape room”
  4. Centrum gry Laser Tag
  5. Centrum rozrywki
  6. Salon gier wideo

Napisane przez firmę

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Dane kontaktowe

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Zjednoczone Królestwo

  • 0333 034 6100

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

166 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(166)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10 879

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience

Great experience. BUT Great revamp with glass between each cubicle… If plastic hooks could be fitted over the top of the glass frame to hand coats on it would make a difference so that you could use the seats to sit on and not be piled up with coats.

8 lutego 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello Steve, We're glad you enjoyed your experience. Thank you for the suggestion regarding coat hooks on the glass frames. We appreciate you bringing this to our attention, as we are always looking for ways to improve our customers' comfort. We do hope to see you again soon. Best Wishes - Kimberley

Oceniono na 4 z 5

Bowling

Everything was great the only thing we thought was not great is putting every one close to each other on the lanes as there was only 3 other parties in at the time, and when the other parties have small kids it was a bit annoying. You could have spread them out as it was so empty, like they do in restaurants to make it look busy.

23 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello Chris, We appreciate your feedback. We're glad you enjoyed your visit overall. We'll review our lane assignment process to better accommodate all guests, especially during quieter times, to improve everyone's experience. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley

Oceniono na 4 z 5

I booked pizza and bowl for 6 people

I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice

21 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty

Oceniono na 5 z 5

Great and helpful staff

had fun and the staff were really nice

17 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie

Oceniono na 5 z 5

It was great and the staff was very…

It was great and the staff was very helpful even thought few machines were out of use the staff was always ready to help. Apologies I forgot the name of our host form my Daughters birthday party she is really great and helpful

18 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Iggy, thank you for leaving Tenpin Swindon an incredible 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit, especially your party host! We hope to welcome you all again soon. Best wishes - Kaylee

Oceniono na 5 z 5

Was great two games and food all…

Was great two games and food all excellent

17 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Danielle,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a lovely time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Oceniono na 1 z 5

Burger and chips were freezing when…

Burger and chips were freezing when they came out, no one ate it.
We asked for warm food but they just gave us a silly laugh. They didn't care. A refund would have been nice if they can't keep the food warm.

22 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello there. We are sorry to hear that your meal was cold when brought out to you. We'll investigate this issue to ensure that this does not happen again. We appreciate your feedback. And we do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Oceniono na 3 z 5

Although the overall experience was…

Although the overall experience was good, the food was awful, bland and cold, they even miscounted, we had a group of 12 but only brought out 11 meals.

I wont let the food take away from the fun and memories that were made on the day.

22 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello there, We appreciate you sharing your experience from your recent visit to our Tenpin in Swindon. We're sorry the food was disappointing and for the miscount. We'll address this with our team to ensure improvements are made. We're glad you still made good memories! We do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Oceniono na 4 z 5

All staff very helpful & polite

All staff very helpful & polite
My only down fall was the booking system, it allowed me to book for party of 7 for 1 lane then when arrived was told you were only allowed 6 on a lane which ment we was split up, this was the first time I’ve seen my family in 2yrs & thought it would be a nice bonding session with the kids but didn’t feel like that sadly.

17 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi there,
We appreciate your kind words about our staff. We're sorry the booking system caused your family to be split up, especially after such a long time apart. Thank you for your feedback. Best wishes - Clare

Oceniono na 5 z 5

Helpful staff

Helpful staff, great night

11 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Liz,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Oceniono na 3 z 5

We enjoyed bowling but there seemed to…

We enjoyed bowling but there seemed to be a lack of bowling balls between all the lanes, especially ones for adults

10 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Abi
Thanks for taking the time to leave a 3* rating and review for Tenpin Swindon. We appreciate you letting us know about the bowling ball availability. We'll look into this to ensure there are enough options for all our bowlers in the future. Best wishes - Clare

Oceniono na 3 z 5

Bowling great but got sick from pizza

My son and two friends met up at the alley and enjoyed the bowling. However, two of them shared a pizza and they both suffered sickness and diarrhoea that kept them off school the following day.

11 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Ian, thanks for leaving Tenpin Swindon a rating and review. We appreciate you letting us know about your son's experience. We're sorry to hear that you son was unwell. Food safety is a top priority for us, please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon' and include the details so that we can look into this further. We hope to have an opportunity to welcome you back in the future. Best wishes - Rosie

Oceniono na 5 z 5

Super nice service and an awsome…

Super nice service and an awsome experience

13 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello there, thank you for taking your time to leave us a excellent 5* review for our Tenpin in Swindon. We are really pleased to hear that you had an excellent time with us and found our staff helpful. We do hope to see you again soon. Many Thanks - Kimberley

Oceniono na 5 z 5

The facilities are up to standard

The facilities are up to standard, very organised staff, always there to help.

1 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi there,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff well organised and happy to help. We look forward to welcoming you back again very soon! Best wishes- Steph

Oceniono na 5 z 5

Staff cleanliness friendly

Staff cleanliness friendly

29 grudnia 2025
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hey Barbara, thank you so much for the lovely 5* rating and review of Tenpin Swindon. We are delighted to hear you had a great time and we look forward to welcoming you back again soon!
Take care,
Kirsty

Oceniono na 4 z 5

Offer good value for money

Bowling was good with the offer of pizza and 1 hour bowling for £36, but 2 of us are gluten free so paid extra for chips - knocked off 1 star for no gluten free option available in the offer. Kids had a great time.

1 stycznia 2026
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Emily, thank you for leaving Tenpin Swindon a wonderful 4* rating. We are so pleased you enjoyed most of your visit to us, but we appreciate the feedback regarding the lack of gluten free options. We hope you'll visit us again soon for another great time! Best wishes - Kaylee

Oceniono na 5 z 5

Friendly and lively environment

Friendly and lively environment, easy check in experience

31 grudnia 2025
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Stuart,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you've had such a delightful experience and we look forward to welcoming you back again very soon! Best wishes- Steph

Oceniono na 5 z 5

Easy check in and good food service

Easy check in and good food service

19 grudnia 2025
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi peter,

Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us, we love to hear all about it and look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Oceniono na 5 z 5

The team were great

The team were great, very friendly and happy.

17 grudnia 2025
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hello Lisa, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Swindon! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Best Wishes - Kimberley

Oceniono na 5 z 5

Amazing experience

Amazing experience

16 grudnia 2025
Logo Tenpin - Swindon

Odpowiedź od Tenpin - Swindon

Hi Bala
Thanks for the amazing 5* rating for Tenpin Swindon. We would love to hear more about your visit and hope to see you again in the future. Best wishes - Clare

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej