Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food
Lokalizacja
Zmień lokalizacjęUnit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you ca... Zobacz więcej
Reakcja na opinię
Brought the grandchildren for bowling, the place was very clean and the staff plesant. Enjoyable afternoon, although there could be more "XL" bowling balls, we could only find one and other bowlers ke... Zobacz więcej
Reakcja na opinię
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Dane kontaktowe
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Zjednoczone Królestwo
- 0333 034 6100
4,1
Dobra
135 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The bowling went really well and my…
The bowling went really well and my son's had fun playing, the problems came when they were on the arcades as the machines ran out of tickets and we had to report it twice before anyone even come to sort it out. Slow, unprofessional and not bothered staff. Wish it could of been better.
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hi Shaun, thank you for leaving a 3* review of Tenpin Rochdale. We are so glad to hear that your son enjoyed bowling, however we are very sorry to hear about the issues you experienced with the arcades and the wait times to get it sorted. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Rochdale' for somebody to get back to you regarding this. Best wishes-Leila
Booking process and checking in was…
Booking process and checking in was really easy and straight forward, helpful staff, good amount of choice with what to do and picking drinks etc...
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hi Sarah
Thank you for the 5* rating! We're delighted to hear that the booking and check-in process was easy, and that our staff were helpful. It's wonderful that you enjoyed the variety of activities and drink options. We hope to welcome you back again soon! Best wishes - Clare
It was really fabulous evening
It was really fabulous evening - the venue was well maintained and everyone very friendly! We had a great time
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hello Katie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your evening with us. We do hope to see you again very soon. Many Thanks - Kimberley
Refurb has massively improved the place…
Refurb has massively improved the place but the bowling balls need updatinf as still causing finger nail breakage from the old ones.
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hello Ian, Thank you for taking your time to leave us a nice 4* review. We are pleased to hear that you liked our recent refurb that has just taken place at our Tenpin in Rochdale. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Absolute bargain
Great experience, we went for the summer deal £6.50pppg fantastic to keep the kids occupied during the summer and it even included a meal per person, venue was clean staff was ok... can moan to much great place to pass couple hours for any occasion..
31 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hello
Thank you for your fantastic 5-star review! We're so pleased to hear that our summer deal was such a hit and kept the kids entertained. It's wonderful to know you found the venue clean and had a great time. We look forward to welcoming you back for another fun visit soon! Best wishes - Clare
Staff friendly and helpful
All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you can’t really complain). Young one Enjoyed the arcade after the bowling and any problems we had (ticket machine broke and air hockey machine missing a paddle) were soon sorted out by the friendly staff.
We will return.
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hi Michelle
Thank you for your 4-star review! We're so pleased to hear that you and your family had an enjoyable experience with us, especially that our staff were friendly and helpful in resolving any issues. We appreciate your feedback regarding the food and hope to welcome you back again soon for more fun! Best wishes - Clare
Odpowiedź od Tenpin - Rochdale
Hey Kathleen, thank you for the lovely 5* rating and review of Tenpin Rochdale. We are so pleased to hear you enjoyed your visit and found our atmosphere great, our venue clean, and our team excellent. We appreciate your kind words!
Take care,
Kirsty
Staff at the fest clearly don’t want to…
Staff at the desk clearly don’t want to be there. Miserable and so slow to get anything done.
6 sierpnia 2026
Odpowiedź od Tenpin - Rochdale
Hi there, firstly, thank you for leaving a review of Tenpin Rochdale. We are very sorry to hear that the service you experienced at your recent visit did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Rochdale' for somebody to get back to you regarding this. Best wishes-Leila
Odpowiedź od Tenpin - Rochdale
Hi Michael, thank you for your 5* review of Tenpin Rochdale! It's wonderful to hear that your son had a great time with us. We look forward to welcoming you back again soon. Best wishes-Leila
great fun and good company
29 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hi Peter, thank you so much for the 5* rating and review of Tenpin Rochdale. We're thrilled to hear you had great fun and enjoyed the company. We hope to see you again for another 5* experience.
Take care,
Kirsty
Lovely friendly team .
Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..
29 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hi Jenney, thank you very much for the fabulous 5* review of Tenpin Rochdale! We are so pleased the best time was had and you got to take advantage of our brilliant Tenpin Tuesday deal and we can't wait to see you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Rochdale
Hi Akhra
We appreciate your feedback and understand that it can be challenging when our lanes are busy. We are always working to improve traffic flow. Best wishes - Clare
Due to early booking
Due to early booking , quieter than normal , easy to check in, staff always friendly and helpful .
29 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hi Julie, thank you for your 5* review of Tenpin Rochdale! It's lovely to hear that you found your visit convenient and that you found our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes-Leila
environment great atmosphere spotless…
environment great atmosphere spotless first rate facilitys
22 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hello Susan,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're so happy to hear you enjoyed the great atmosphere and found our facilities spotless! Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Odpowiedź od Tenpin - Rochdale
Hi Rachel, thank you so much for this awesome 5* review of Tenpin Rochdale! We are delighted that you had a great experience with us! We can't wait to welcome you again soon. Best wishes, Jade
Didnt like confusion over booking and…
Didnt like confusion over booking and discount code
Didnt like attitude of staff, total lack of interest
Didnt like having to wait 10 minutes to order drink
Liked the new look environment
22 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hi Sue, thank you for taking the time to leave a rating and review of Tenpin Rochdale. We're sorry for any disappointment caused at your recent visit. However, we are pleased to hear that you liked the look of the venue. We will be sure to pass your valuable feedback on and we hope to see you again. Best wishes, Jade
Odpowiedź od Tenpin - Rochdale
Hey Jane, thank you for the amazing 5* rating and review of Tenpin Rochdale. We're thrilled to hear that you had a great time and enjoyed the food. We appreciate your kind words!
Take care,
Kirsty
Odpowiedź od Tenpin - Rochdale
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Rochdale! We do hope to see you again very soon. Many Thanks - Kimberley
I booked for my daughter’s 9th…
I booked for my daughter’s 9th birthday. There was myself and 4 children in total. As we arrived early, I told the children they could go in the arcade part first. One of the girls just asked for 10ps as she loved the 10p dropper machines. The one she had picked had a prize of a £5 note, near the edge. She eventually won it but only for it to fall in a different shoot. We asked a member of staff for help but we were told it was because we banged on the machine. Not one of us did. Then are game of bowling was ready. The booth had been left with the previous players waste, no one had moved it. We had opted for the 1 game with food. This should have been 4 children’s meals and one adult meal, there was no difference at all. The girls had won over 600 tickets from various arcade games, as we went to redeem them, both ticket machines were not working and we spent around 5 minutes waiting for staff to help. The only staff member that seemed to be smiling and happy to help was the lady who checked us in for the bowling game. Other than that it wasn’t a great experience.
7 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hello Millie, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are very disappointed to hear your recent experience with us was not as enjoyable as we would have liked! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' Best wishes - Mel
Got sorted with our lane and drinks…
Got sorted with our lane and drinks quickly. We set the lane up wrong but they quickly sorted it for us.
7 lipca 2026
Odpowiedź od Tenpin - Rochdale
Hi Guy, what a fabulous 5* review of Tenpin Rochdale! We are thrilled you had the best time and any issues were resolved quickly and we can't wait to welcome you back again soon! Best wishes - Mel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.