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Tenpin - Exeter Recenzje 

213
Wynik TrustScore: 4 na 5

4,0

3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Zobacz więcej

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Oceniono na 4 z 5

What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Zobacz więcej

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Oceniono na 4 z 5

Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Zobacz więcej

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Oceniono na 5 z 5

Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Zobacz więcej

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Informacje dotyczące firmy

  1. Kręgielnia
  2. Bar
  3. Centrum typu „escape room”
  4. Centrum gry Laser Tag
  5. Centrum rozrywki
  6. Salon gier wideo

Napisane przez firmę

Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.


Dane kontaktowe

  • 3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Zjednoczone Królestwo

  • 0333 034 6100

4,0

Dobra

Wynik TrustScore: 4 na 5

213 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(213)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9962

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Oceniono na 4 z 5

Excellent evening bowling

Excellent evening bowling. Brilliant services just the bar is understaffed

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hello Alex,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We are delighted to hear that you had a excellent evening bowling and that you received a brilliant service. We re sorry that the bar was understaffed. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Oceniono na 4 z 5

Visited after the recent refurb and had…

Visited after the recent refurb and had a very good evening, liked the new decor. Could do with more ways to exit your bowling lanes, as we had to push past quite a large party in the lane next to us to get to the exit, which was tricky, especially as I am sight impaired. But we will definitely be visiting again.

14 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hello Helen,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We're glad you enjoyed the updated decor and had a good evening. We appreciate your feedback regarding the lane exits and understand the difficulties this caused, especially with your sight impairment. We will consider this to improve our guests' experience. We look forward to your next visit. All the best ~ Laura

Oceniono na 5 z 5

Had a great time

Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however cleanliness could have been improved, lots of tables not cleared, crumbs all over the floor around tables, bowling lane not cleared from people who were on it before us, there was pizza in the floor, empty drinks glasses etc left around. Ladies toilets were clean but sanitary bins overflowing.

14 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Jessica, thank you rating Tenpin Exeter 5*! It's lovely to hear that you had a great time and that you enjoyed the arcades and bowling. We are sorry that there had been an issue with the cleanliness of the tables and the lanes, and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Oceniono na 5 z 5

Fun family experience.

Fun family experience.

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Kerry, thanks for leaving a rating and review for Tenpin Exeter! We're delighted to hear that you had a fun family experience with us, and we greatly appreciate you letting us know how we did! We can't wait to welcome you back again soon! Best wishes - Rosie

Oceniono na 3 z 5

Tenpin

The new layout of the venue is nice and to have a venue which has other activities is nice. Although I did find the service very slow, atmosphere felt chaotic and loud.

Booked online for one game of bowling.
I like that it's free parking when visiting the venue.
The venue was very busy.
The service I found slow as only 1 person serving drinks/food, so had to queue for 15 mins before I could get served.
Also on checking in had to wait for 15 mins to be able to check in, again only 1 person at the till.
When queuing not sure which queue was for what as there were a few lines of people. Would be helpful if there were signage for checkin, bar etc.
It was busy as it was half term and it was raining, I found the atmosphere to be loud and it felt very chaotic, my daughter and another child that was part of my party was feeling overwhelmed.
The drinks and activities are pricey, for example £10.00 for 30 mins darts, £25.00 for 30 mins karaoke, just to mention a few which we enquired about.

14 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hello Exeter,
Thank you for taking the time to rate Tenpin Exeter 3 stars. Thank you for your feedback. We appreciate you highlighting the venue's layout and variety of activities.
We're sorry the service was slow, and the atmosphere felt chaotic. We'll review staffing and signage, especially during busy times like half term, to improve the experience. We also acknowledge your comments on pricing.
All the best ~ Laura

Oceniono na 4 z 5

Nice refit

Nice refit. More space with new attractions Darts, Softplay, Laser Tag and Escape Rooms. Good discounts available to make it more affordable and valve for money. Only let down was the wait for drinks at the bar, hopefully once new staff has settled in this will improve as it wasn’t particularly busy.

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Steve, thank you for rating Tenpin Exeter 4*! Thank you for the lovely feedback on our facilities. We will be sure to pass your comments on regarding the wait times. We hope to see you again soon. Best wishes, Jade

Oceniono na 4 z 5

Great games, staff verg slow

The new decor and arcade are great! The bar looks really good and the bowling is very fun. However, there was only one cider and one lager on draft, everything else was unavailable and the staff were extremely slow at serving. One point there were 5 members of staff behind the bar but only one person serving whilst the others were watching? So overall organisation wasnt great but the venue, games and atmosphere were fab!

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Natasha, thanks for leaving Tenpin Exeter a fab 4* rating. We are so pleased to hear you love our new look and still enjoy bowling with us! We really appreciate the feedback regarding the available drafts and service you received. We are very sorry to hear this wasn't up to our usual high standards! If you would like to raise anything further regarding this, please pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Exeter'. Once again, we are sorry to hear this but we hope to welcome you back soon for another great time! Best wishes - Kaylee

Oceniono na 5 z 5

Great day celebrating my sons 15th…

Great day celebrating my sons 15th birthday

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi there, thank you for the 5* rating for Tenpin Exeter! We're so pleased to hear that you had a great time celebrating your son's birthday, and we hope to welcome you back again soon! Best wishes - Adelaide

Oceniono na 5 z 5

Very good

Very good!!

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi there, thank you for rating Tenpin Exeter 5*! It's lovely to hear that you had a very good time, and we hope to welcome you back again soon! Best wishes - Adelaide

Oceniono na 2 z 5

Was a lot older ones in there swearing…

Was a lot older ones in there swearing being mean. Not very well manned

7 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi there, thank you for taking the time to review Tenpin Exeter! We're sorry to hear about your experience and we really appreciate your feedback which we will ensure is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide

Oceniono na 4 z 5

A really good night out with our…

A really good night out with our customers. Since the refit the is so much more you can do.

There is only one part that really needs improvement is the bar, it takes so long to get served. Apart from that it was a great night :)

15 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Martin, thank you for the 4* review for Tenpin Exeter! We're so pleased to hear that you enjoy our fun activities, and we really appreciate your feedback about the bar service and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Oceniono na 3 z 5

New done up venue looks amazing

New done up venue looks amazing, but had 6 new lanes and no new balls, so not enough balls for each lane. Had to use 2 balls for 6 kids.

1 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi there, thank you for the 3* review for Tenpin Exeter! We're so pleased that you enjoyed the venue, but are sorry to hear that there had not been enough bowling balls on the lanes. We really appreciate your feedback and will ensure this is passed on to the correct team. Best wishes - Adelaide

Oceniono na 5 z 5

Great time will be back

Great time, lots of new attractions we loved it. Could tidy up the eating area a bit quicker and come to the lanes when you push for help as had to go to the reception area for support but guess just taking a while to get used to the new set up. Will definitely be back. Only thing is it is really noisy so perhaps the down the machines a bit

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Claire, thank you for the fabulous 5* review for Tenpin Exeter! We're thrilled to hear that you had a great time and that you enjoyed the fun activities we have available. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you back again soon! Best wishes - Adelaide

Oceniono na 5 z 5

A great afternoon playing an escape room

Had a great afternoon playing one of the Escape Rooms. Our hose was very friendly and helpful and the room it self was very well thought out and presented. Stayed to play in the arcade for a bit after which was very fun. The venue itself was clean and fun. Would certainly go back again.

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi there, thank you for the wonderful 5* review for Tenpin Exeter! We're delighted to hear that you had a great time at Houdini's escape rooms and that you enjoyed the venue and the arcades. We look forward to seeing you again soon! Best wishes - Adelaide

Oceniono na 5 z 5

I found the staff friendly and helpful…

I found the staff friendly and helpful there was all sorts you can do and lots of options you can do like laser tag, karaoke, darts, bowling, drinks I enjoyed the Pepsi max as got a large pint and was in nice large glasses with ice. Had a nice soft play area for small children for if they wanna run around big space and lots of games in the arches areas I highly recommended it to have fun especially for parents that want to take there kids

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Jess, thank you for the wonderful 5* review for Tenpin Exeter! We are delighted to hear that you had a great time and that you enjoyed the fun activities, drinks and the service from our team. We hope to see you again soon! Best wishes - Adelaide

Oceniono na 4 z 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Great improvements to the site namely the toilets and the additional attractions.

The only area of improvement is the queuing for drinks and reception. This was frustrating

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Dean, thank you for rating Tenpin Exeter 4*! It's brilliant to hear you found our staff to be so helpful and enjoyed our facilities. We appreciate the feedback regarding the wait time, and we apologise for any frustration caused with that. We hope to see you again soon! Best wishes, Jade

Oceniono na 3 z 5

Really good staff could be moor polite…

Really good staff could be moor polite as the younger females seem to have a bad attitude but other that that brilliant I come down every other week with my son

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Fred, thanks for leaving feedback for Tenpin Exeter. We appreciate the feedback regarding the staffs attitudes and we would like to look into this for you. Please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter'. We hope to welcome you and your son back again soon! Best wishes - Kaylee

Oceniono na 2 z 5

No a pleasant experience for small children…

Went to the soft play and we ordered food, it took 45 minutes to get the food, no warning when we ordered. Chased it up twice and was told they didn’t have enough staff! Excessively noisy for small children.

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hello Christine, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Exeter. We are disappointed to hear how long you had to wait for your order to be served. We will pass your feedback onto our team so that we can look into this further. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Oceniono na 1 z 5

Paid £50 for kareoke for me and 4…

Paid £50 for kareoke for me and 4 others, mics were out of sync, told we could connect Spotify which was a lie, only a certain selection of songs, one mic was dead for over 30 minutes until they changed it, lyrics were out of sync with the music

8 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hello Owen, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Exeter. We are sorry to hear the issues you had to face during your Karaoke session. This is not the experience that we would have hoped for you. If you would like to discuss your recent visit with us further, please do reach out to us via customer.feedback@tenpin.co.uk. Our apologies - Kimberley

Oceniono na 5 z 5

Tenpin Exeter has finally revamped😂

Tenpin in Exeter has just revamped and they've gone for looking tired to a modern sleek place to have fun. The bowling is still the same but with extra lanes and they've added games to the arcade (I love arcades) as well as other new activities. So far I've only tired the augmented darts but in future I can't wait to try their karaoke booths, laser tag and escape rooms. I would definitely recommend for anyone looking for a fun night out with friends or family, this is the perfect place to go. Prices are reasonable and booking is super easy which I recommend doing for peak times.

3 kwietnia 2026
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Odpowiedź od Tenpin - Exeter

Hi Seren. Thanks for your 5* review and kind remarks! We are so happy that you're enjoying the revamp. We thrive on this type of feedback, we will be sure to pass this review off to the team. Our goal is to provide the best entertainment to our customers, and we are ecstatic that we were able to make it happen for you here. We can't wait to see you again to try more activities! Best wishes, Jade

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