Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęXscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Zobacz więcej
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9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... Zobacz więcej
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The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Dane kontaktowe
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Zjednoczone Królestwo
- 0333 034 6100
4,2
Dobra
172 recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great fun and friendly staff
19 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Tom,
Thank you for taking the time to rate Tenpin Caslteford 5 stars. We're happy you had great fun and found our staff friendly. Thank you for the 5-star review; we hope to see you again soon! All the best ~ Laura
Odpowiedź od Tenpin - Castleford
Hello Anne,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted you found the staff lovely and the atmosphere welcoming. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
Poor organisation
Booked 2 games for 4 people however had people waiting for our lane after an hour . When we got there it also took 20 minutes past our booked time to get on . Drinks don’t arrive for 40 mins just as we were leaving. Didn’t expect much for food but it was stone cold / half frozen . Not enough balls distributed so made it hard for kids to play.
14 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Jessica
We appreciate you taking the time to share your experience. We're sorry your lane wasn't ready on time, and that the service and food quality fell short of expectations. We'll address these issues to improve our guest experience. Hope you will try us again in the future. Best wishes - Clare
Easy to book on line choice of offers
Easy to book on line choice of offers
Well organised when arrived
9 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Susan
We're happy to hear that you found booking easy and well-organized. Thank you for your positive feedback; we appreciate you taking the time to share. Hope to see you soon. Best wishes - Clare
Good fun, great laughs
After the initial issues with the karaoke machine freezing and having to move booths ( staff great and apologies given sorted us out swiftly and re start of time lost out)
There was a good list of songs, warm room with use of wall heater. Like how we could order drinks to booth (little slow but was extremely busy)
Nice clean room good all round fun.
19 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi there, thanks for leaving a rating and review for Tenpin Castleford! We appreciate your 4-star review! We're glad the team resolved the karaoke issue quickly and you enjoyed the song selection and room. We greatly appreciate your kind feedback, and we hope to see you again in the future! Best Wishes - Rosie
Odpowiedź od Tenpin - Castleford
Hi Paul, thanks for leaving a rating and review for Tenpin Castleford! We're glad you found excellent value, and everyone enjoyed it! Thank you for sharing your positive experience with us and we hope to see you all again soon! Best wishes - Rosie
Couldn't get the bowling balls we…
Couldn't get the bowling balls we wanted as other people were using them and no one would give us any. Spoilt the game as scores were down due to being uncomfortable with the equipment.
16 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Samantha,
Thank you for taking the time to rate Tenpin Castleford 2 stars. We are sorry that there wasn't enough balls in your desired weight and this hampered your enjoyment. We hope that we get the opportunity to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
45 minute wait despite booking and…
45 minute wait despite booking and arriving at appointed time
16 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Paul,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We apologize for the 45-minute wait, even with your booking. We hope that the rest of your visit was enjoyable. All the best ~ Laura
Barriers were inconsistent
Barriers were inconsistent. I had them down my son had them up. Half the time one side was up and the other down for my turn. We was on lane 10 so maybe needs looking into.
20 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Craig,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We appreciate you bringing the barrier inconsistencies on lane 10 to our attention. We'll have our team check the lane to ensure the equipment functions properly. Thanks for the feedback. All the best ~ Laura
Had a fantastic time Family
Had a fantastic time my wife , we are pensioners, my daughters and two small grandchildren. It was the first time for my grandchildren and the eldest has been talking about the visit ever since. We are now planning another game or two
17 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Derek,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you plan to visit us again very soon! Best wishes- Steph
Bowling review
Our iPad selfie camera on the bowling alley wasn’t working. So we couldn’t take photos for our background or profile pictures. Also on 2 occasions food and drink orders were incorrect - nachos no jalapeños came with and a Pepsi max arrived instead of a lemonade.
19 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Bethaine,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We appreciate you taking the time to share your experience. We're sorry the selfie camera wasn't working and that your food and drink orders were incorrect. We'll address these issues to improve our service. We do hope that the rest of your experience was an enjoyable one. All the best ~ Laura
Birthday party
We booked a karaoke birthday party, unfortunately it was very unorganised, the birthday child wasn't acknowledged at all, the cake wasn't brought in, batteries in the microphones needed changing several times before they would work at the start of the party so they lost some of the singing time and the birthday child didn't get their player 1 birthday gifts which was really disappointing.
It was a weekend and very busy which we understand, but we believed as a party we would have a someone to contact during the party to make sure everything was going well and help out when needed but this unfortunately wasn't the case. We have emailed twice but didn't receive a response.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Tenpin - Castleford
Hi Laura, thanks for leaving a rating and review for Tenpin Castleford!
We're sorry your karaoke birthday party was unorganized. We regret to hear that the birthday child wasn't acknowledged, the cake wasn't presented, and microphone issues impacted singing time. We also apologize the birthday gifts weren't given and that our team was unavailable throughout the party. We'll address these issues to improve our party experiences, and we hope to welcome you back again for a much better experience in the future. Best wishes - Rosie
Ease of use and straight forward
8 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Mrs Sockett, thank you for leaving Tenpin Castleford a rating and review! We appreciate you taking the time to share your positive experience; we're so glad everything was easy to use and straightforward for you. We can't wait to welcome you back again soon! Best wishes - Rosie
The place was a mess and filthy
The place was a mess and filthy. Drinks, food and ketchup everywhere. It was like sitting in a bin. Absolutely furious spending £70 on 2 games of bowling and to be playing in such a grim dirty area.
7 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Mrs V Stokes, thanks for leaving Tenpin Castleford a rating and review! We're very sorry your experience was poor and we appreciate you bringing the cleanliness issues to our attention. We'll ensure this is passed onto the correct teams for future improvements to be made. Please feel free to send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Castleford' and include the details of your visit should you wish to discuss this further with the team. We hope to welcome you back in the future, for a much better experience! Best wishes - Rosie
Good bowling experience
Friendly staff and plenty of them. Nice atmosphere. No queues when we went.
1 lutego 2026
Odpowiedź od Tenpin - Castleford
Hello Ann,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted to hear that the staff were friendly and that the centre has a nice atmosphere. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Low staff
Hey guys.
Been a coupke times recently and while the staff been fairly nice and the set up is great, the place is so so understaffed!!
I did get apologies from a lovely manager who jumped in to serve people which was super to see but was far too busy for the little staff to deal with and some people were getting cross which i hate to see.
Food did take a whike to come but i assume this was due to the above issue and we had two lanes together as a party but food was brought at miles apart time wise even though we were there at same time.
Sorry guys but hopefully this will push the powers above to sort you some more staff! But as i said the manager lady could not aplogise more she was lovely so hats off to her and for jumping in with the team.
30 stycznia 2026
Odpowiedź od Tenpin - Castleford
Hi Geri, thank you very much for taking the time to leave a review of Tenpin Castleford! We are really sorry to hear there was a long wait when arriving and for your food orders. Your feedback is extremely important to us as this allows us to make improvements where needed so please be assured all will be passed to the relevant team! We do hope you will still visit us in the future and we look forward to welcoming you back! Best wishes - Mel
Easy to book online
Easy to book online, got there early but set the lane straight up for us.
3 lutego 2026
Odpowiedź od Tenpin - Castleford
Hi Laura, thank you for leaving Tenpin Castleford a lovely 5* review! We're happy to hear that booking online was easy and that we were able to get your lane ready when you arrived early. Thank you for your positive feedback! We hope to see you back again soon! Best wishes - Rosie
Issues with equipment
There was an issue with the lane which I understand cannot be helped but I had to ask 3 times if it could be dealt with. We was sat waiting 20minutes for someone to deal with it. Once they did it was fixed within seconds.
We then went onto an arcade game which is a timed game. This also malfunctioned and by the time it was sorted the time was up so was a waste of money.
31 stycznia 2026
Odpowiedź od Tenpin - Castleford
Hi Suzanne, thank you for taking the time to leave a review of Tenpin Castleford. We are sorry to hear that there were issues with your lanes during your recent visit. We appreciate you taking the time to provide your feedback and we will ensure your comments are passed on to the correct team for future improvements.
Take care,
Kirsty
Good outing at TrnpinWe were welcomed with both friendliness…
We were welcomed with both friendliness and professionalism. We were given precise instructions. Our food was delivered at an opportune time and was hot when it arrived.
31 stycznia 2026
Odpowiedź od Tenpin - Castleford
Hey Dawn, thank you for taking the time to leave Tenpin Castleford a brilliant 5 stars! It's fantastic to hear that you had a great time and that everything ran smoothly. Hope to see you back again soon.
Take care,
Kirsty
Enjoyed the bowling but the pool tables…
Enjoyed the bowling but the pool tables need updating/levelling up.
28 stycznia 2026
Odpowiedź od Tenpin - Castleford
Hello Paul,
Thank you for taking the time to review Tenpin Castleford. We appreciate the feedback and we will pass on yours to the venue. We hope we get to welcome you back again soon and hope that the next visit is a 5 star experience. All the best ~ Laura
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