Celebrated daughter’s 13th birthday and staff were very helpful and polite. The facilities were great and the kids and adults really enjoyed themselves. We did two games and had drinks & crisps as we... Zobacz więcej
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Since Covid they have made the bowling seating area so small that it’s not fun or comfortable to enjoy the time with the group your with A new design where groups can sit opposite each other to full... Zobacz więcej
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Had a great evening at Bexleyheath Tenpin. I booked this over phone because I have two access passes and I could not work it out on website. It was all booked and explained to me that no access pas... Zobacz więcej
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Very efficient service, quickly onto lane with drinks being served in a timely manner. Very clean with great atmosphere in the place .good quantity of screens to watch when seated ,nice choice of dish... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Tenpin Bexleyheath in southeast London is a short walk from the Broadway and easy reach from Welling, Sidcup, Dartford and Crayford. With 28 bowling lanes kitted out in dynamic LED lighting, there’s space for spontaneous strikes, big group take-overs and everything in between. Lighter balls and bumpers for the little ones. Bragging rights for everyone else. And it’s not just bowling. Rack ’em up on the pool tables, settle scores on air hockey, get competitive at table tennis and lose yourself in a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bexleyheath, sorted.
Dane kontaktowe
Albion Road, Bexleyhealth, Kent, DA6 7LS, Bexleyheath, Zjednoczone Królestwo
- 0333 034 6100
4,2
Dobra
218 recenzji
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Excellent lanes and staff
15 marca 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Mark, what a wonderful 5* review of Tenpin Bexleyheath! We are really pleased to see you had an excellent time and found our team great and we can't wait to see you again soon! Best wishes - Mel
Good facilities but needs more staff…
Good facilities but needs more staff and pool tables need to be prebookable, since people just hog them.
28 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi there,
Thank you for your 2* review at Bexleyheath! It's great to hear you had such a great time whilst on your recent visit to us. However, we are very sorry there didn't seem to be enough staff on at the venue. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again soon! Best wishes- Steph
Odpowiedź od Tenpin - Bexleyheath
Hello, thank you so much for this wonderful 4* review of Tenpin Bexleyheath! We are so happy you had a great team and found our venue clean and tidy and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Staff were brilliant, venue not so much
Staff were brilliant, venue not so much.
All the staff I saw and interacted with were pleasant and professional. One in particular was brilliant - she was on the front desk while we were there and she was helpful, kind and went above and beyond. (She had curly hair, in two french plaits and I think she was from up North).
It was good to see the place so busy, even on a Monday morning. It's obviously well used and loved by the local community.
But I hadn't been for a few years and I was disappointed by the building itself. There's mould spreading across the ceiling at the entrance, a musty smell of cigarettes and the carpeted lift has obviously been urinated in, the stench was so awful. I had no choice but to use the lift since I arrived with my baby's pushchair. It was so unpleasant, it was enough to put me off returning again.
Added to that is the fact that it has become so expensive - it's such a shame to have to limit my child's enjoyment of bowling and avoid ordering food and drink because of the cost.
Bowling was part of a special day of fun on the final day of my son's half term holiday and unfortunately it kind of ruined it for me.
23 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Bexleyheath. We appreciate your feedback and are pleased you found our staff pleasant and helpful. We're sorry the building's condition and costs affected your experience. We'll address the maintenance issues. Thank you for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
Kids had a great time
Quick to book in clean around the lanes and was a decent price and so was the drinks, the only bad thing was the toilets were dirty
20 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hello Emma, Thank you for taking your time to leave us a wonderful review. We will pass your comments onto our team to help us gain that final star. We do hope to see you again soon. Many Thanks - Kimberley
Went to tenpin bowling with family it…
Went to tenpin bowling with family it was good value £10 each 2 games and drinks however the actual bowling alley needs a really good clean the entrance stairs are filthy the ladies toilets no very nice but I blame the people that use them the staff are very good and friendly but it’s in desperate need of a good clean all round
19 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hello Michelle,
Thank you for taking the time to rate Tenpin Bexleyheath 4 stars. We're glad you found good value in our games and that our team was friendly. We're sorry the cleanliness of the alley and restrooms did not meet your expectations. We'll address these concerns immediately to improve the experience for our guests. Thank you for your feedback. All the best ~ Laura
Paid for an hour bowling
Paid for an hour bowling, but the game was cut off after 45 minutes.
Complained to the manager, and after a lot of back and forth he eventually put it back on.
20 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Louise, thank you for leaving a review for Tenpin Bexleyheath. We are sorry to hear your game was initially cut short but we are pleased you managed to finish it. If you would like to discuss this any further, please pop us an email at customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath'. Please include any other information not here you might wish to discuss. Once again, we are sorry to hear this. We hope you'll consider visiting us again in the future. Best wishes - Kaylee
It was a fantastic morning
It was a fantastic morning, but the big screen wasn't working and so it spoilt our experience a little.
21 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Joanne, thank you for leaving Tenpin Bexleyheath a great 4* rating. While we are thrilled to hear you had a mostly wonderful time, we are sorry to hear one of the screens weren't working and that it ruined the experience. We hope this is working for your next visit! Best wishes - Kaylee
Odpowiedź od Tenpin - Bexleyheath
Hi George, thank you for rating Tenpin Bexleyheath a lovely 5*! It's great to hear that you enjoyed the service from our team, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Odpowiedź od Tenpin - Bexleyheath
Hi Anna, thank you for the amazing 5* rating! We're so pleased to hear that you had a fun visit to Tenpin Bexleyheath, and we can't wait to see you again soon! Best wishes - Adelaide
Odpowiedź od Tenpin - Bexleyheath
Hi Callum, thanks for leaving a rating and review for Tenpin Bexleyheath! We're glad you had a fun experience with your family and friends. Thank you for sharing your positive feedback with us and we hope to welcome you back again in the future! Best wishes - Rosie
Fantastic atmosphere and top-notch service!
We had an absolutely brilliant time at Tenpin! From the moment we walked in, the staff were incredibly welcoming and helpful, making sure everything was set up perfectly for us. The lanes are well-maintained, the atmosphere is vibrant, and the energy of the place is just fantastic. It’s the perfect spot for a fun night out. Highly recommended for anyone looking for a seamless and enjoyable experience!
1 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Janos, thank you for the fabulous 5* review for Tenpin Bexleyheath! We're delighted to hear that you had a brilliant time and enjoyed the atmosphere and service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide
We had a wonderful afternoon at tenpin
We had a wonderful afternoon at tenpin. Everything worked seamlessly and we all enjoyed the bowling and arcade.
7 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Jennifer, thank you for rating Tenpin Bexleyheath 5*! We're thrilled to hear that you had a great afternoon and that you enjoyed the bowling and arcades. We look forward to seeing you again soon! Best wishes - Adelaide
Really poor
Checking in took ages, only 1 member of staff checking people in even though there was another member of staff behind the counter.
Got to our lane which had glasses from the previous players still there.
Ordered drinks to be delivered to the lane, they didn't come. I had to go and ask a member of staff to see if my order was ready, it wasn't.
Overall, the staff had no urgency or customer service skills. The whole place felt completely chaotic.
We won't be coming back.
8 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi there, thank you for taking the time to review Tenpin Bexleyheath! We're sorry to hear that there had been issues with your drinks order and the service during your visit. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath' and we can pass this on to be looked into. We hope to see you again in the future for a better experience! Best wishes- Adelaide
Waited far too long and kept being told the food was coming when it wasn't
We waited over an hour for food and the children became very restless because of this. It didn't help that we asked 3 times if our food was coming and were told yes, 5-10 minutes.
The staff there seemed to be trying their best but it felt like they needed much more staff. I'm reluctant to visit again and would certainly avoid ordering food.
8 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hello John, We're sorry to hear about the long wait for your food and the impact this had on your children. We appreciate your feedback regarding staffing levels, and we'll address this to improve our service. If you would like to discuss this further, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
I visit this venue regularly
I visit this venue regularly, purely because it's the nearest centre to me. The bowling itself was fine, what lets it down is the lack of maintenance in the arcade, cleanliness of the toilets and attitude of the staff/manager on trying to deal with issues when reported. Its in a great location and could do so much better with a decent management team
3 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hello,
Thank you for taking the time to rate Tenpin Bexleyheath 3 stars. We appreciate the feedback and will pass this over to the venue. We do hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Fine for bowling but the rest is pretty terrible
The bowling alleys are great busy overall the place is pretty bad. Smashed door quen yoy walk in and its very run down. Could do with an update as has been like this for the last 10 years I have been. Won't be back soon
1 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Ian
We appreciate you taking the time to share your thoughts. We're sorry to hear that the condition of our centre didn't meet your expectations and that you were disappointed with your experience. We'll be sure to look into the issues you raised. Best wishes - Clare
Odpowiedź od Tenpin - Bexleyheath
Hello, thank you for the 3* review of Tenpin Bexleyheath! We are pleased to hear you enjoyed your bowling but we are sorry to hear some of your visit was not as enjoyable as we would have liked! Please be assured all feedback will be passed on and we hope you will still consider visiting us in the future! Best wishes - Mel
They wouldn’t accept a physical student…
They wouldn’t accept a physical student id… but they accepted UNiDAYS… as if I can’t just use someone else’s profile… lol
30 stycznia 2026
Odpowiedź od Tenpin - Bexleyheath
Hello, thank you for taking the time to leave a review of Tenpin Bexleyheath! Selected venues offer a student rate on specific days and times as long as a valid student ID can be provided with a photo and name of the college/university. If you would like to discuss your visit further please can you email us at customer.service@tenpin.co.uk with the subject as 'Review - Bexleyheath' In the meantime, we do hope to see you again soon! Best wishes - Mel
Potential being wasted
We do like the Tenpin in Bexleyheath but last couple of times we’ve visited there seems to be a string of issues which is partly due to it being so busy but mainly due to insufficient staff numbers. When you have a 25lane bowing alley at 100% capacity I think you can afford to pay more staff given the money it costs to go bowling these days.
Some of the issues.
Bowling booked for 2pm on a Sunday, arrived at 1.45 didn’t get on a lane until 2.20pm. Not ideal when you have excited young kids.
One person manning the bar. Overrun. Can’t keep up. Doing his best but what do you expect. Disgruntled customers waiting ages. Probs lots of people just give up and don’t bother. You’re losing revenue because you can’t be arsed to employ enough people during busy times.
Food was appalling. I’ve never seen such sad and dry, thin burgers in my life. They are a crime against humanity. The price of them vs the quality is a joke. Chips passable but dry and over cooked. Either do better or stop serving food as this is a total rip off.
Gents toilets were absolutely rank. The smell of urine coming from them was seeping out in to the pool table area. Seriously unpleasant.
The bowling itself was fine but the machine and scoreboard went out of sync on two occasions and we had to wait for this to be fixed.
Overall the experience has the potential to be a lot better. The staff are polite and doing their best but honestly they are overrun.
We will return and hope it’s improved but if not I think we’ll go elsewhere in the future as it seems based on current setup they are only interested in how much they can profit from your visit and couldn’t give a hoot about the customer experience.
This is a top tier management issue, not the poor staff on the ground that work there who are clearly trying their hardest.
1 lutego 2026
Odpowiedź od Tenpin - Bexleyheath
Hi Tom, thank you so much for taking the time to leave a review of Tenpin Bexleyheath! We really do appreciate the feedback given as this allows us the opportunity to make improvements where needed. Please be assured all feedback will be taken on board and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk In the meantime, we look forward to welcoming you back again soon! Best wishes -Mel
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