Tenminutewill Recenzje 

169
•
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I approached this product with some trepidation knowing the cost. However, I need not have worried. The package is very detailed for managing all that is required to document where your accounts/compu... Zobacz więcej

Oceniono na 5 z 5

We wanted to redo our wills to include a protective property trust. We had so many questions re this, and other queries from our previous will, but all of them were answered very quickly and clearly.... Zobacz więcej

Oceniono na 5 z 5

Easy to use as you can review and change as often as needed before paying for it and a great price under £50.00 inc vat for a legally correct Will. Cheaper than any Solicitor or on line companies... Zobacz więcej

Oceniono na 5 z 5

My experience was so stress free, because the company made it all so easy. They were helpful, professional and affordable. I now have pease of mind writing my Will, which I had put off for so long bec... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Need to make a Will? Been putting it off? Make your Will online in just a few minutes with TenMinuteWill, then download print & sign. Hundreds of thousands of satisfied Customers since 2002.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

169 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(169)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Think of protecting your assets

When we thought of writing a will we were not prepared to think further into our lives. However it brought up a lot of issues. I am not sure if we missed or was not in the will but a matter of what happens to all assets when all the family die. Or are in captivated. Not clear where that would be addressed. Maybe there should be an additional drop down for that.
Power of attorney maybe should be also be offered as a part and parcel to the will.

10 stycznia 2025
Logo Tenminutewill

Odpowiedź od Tenminutewill

Thank you for your feedback. We will try to answer your concerns.

If everyone you have listed as a beneficiary in your Will dies, then the ‘Laws of Intestacy’ (available via the ‘What if I have no Will?’ menu item at our website) come into effect.

If your entire family (including brothers, sisters, grandparents, uncle & aunts) AND the beneficiaries and ‘substitutes’ you name in your Will all die then your estate could end up going to the Crown (in effect, the taxman).

To enable you to ensure that this never happens, in the ‘estate’ section of our questionnaire you are able to specify up to TEN ‘levels’ of beneficiaries to inherit if the beneficiaries you have specified up to that point all die. Nobody has ever specified more than 6 ‘levels, so 10 ought to be enough!

Regarding ‘Power of Attorney’, at the end of the ‘Will’ section of the questionnaire EVERYONE is presented the option of also adding a Lasting Power of Attorney. If you missed that, you can still login and select the option offered to add a Lasting Power of Attorney.

Note that a Lasting Power of Attorney is a completely separate document from a Will.

If you have any further concerns or queries then please use the ‘Contact’ form at our website and we’ll be happy to help.

Oceniono na 5 z 5

So easy

I have been putting off making a will for so long - never thought it would be so easy and inexpensive.

16 stycznia 2025
Oceniono na 5 z 5

Change to existing will

We have used this service before so we were just updating our wills and it couldn’t have been simpler or quicker. Really easy and clear instructions with plenty of opportunity to amend anything we needed to. I really don’t know why we kept putting it off but it really did only take ten minutes.

7 stycznia 2025
Oceniono na 5 z 5

Recommended

Cheap for basic Will (without binding, LPA or storage). Flexible options allow Will to be tailored to requirements using low-jargon tick lists. Quick & helpful response to query. Much easier than iterations using a solicitor.

10 listopada 2024
Oceniono na 1 z 5

Dreadful company

Firstly I made a will in 2014, I tried to call and there is a number but you cannot get through to them.... impossible.... I would not recommend this company at all.
Had a reply as you can see below, not happy with this company, how about speaking with a human!! this would help, instead we get a robot or some plank reading from a script as most do these days.... I cancelled because I cannot speak to anyone, why have a phone number? no one can get through to you.
The will was fine for 10 years untill I tried to amend online, there is no log in anywhere hence canelling with you.
Your awful customer service is no longer required as you are dreadful to deal with....
Avoid this company.

5 listopada 2024
Opinia niezależna
Logo Tenminutewill

Odpowiedź od Tenminutewill

Thank you for taking the time to give us your feedback.

We are sorry to hear that you were disappointed in your most recent dealing with us. We have investigated the matter and it would appear that you contacted us via our online messaging system on 05-11-2024 at 12:49 – i.e. before you posted your review. The sequence of the conversation was as follows:

05-11-2024 at 12:49: You asked us to cancel your Will.

05-11-2024 at 12:49: One of our professionally qualified Customer Support staff responded and explained that to cancel a Will you must destroy all signed & witnessed copies of it. We asked if you wished us to delete your account.

05-11-2024 at 13:07: You responded in the affirmative, and said that you could not login.

05-11-2024 at 13:11: We confirmed that your account had been deleted and enquired as to the problem you were encountering when trying to login.

We received no further response.

From reading your review, it would appear that you were unable to locate the ‘Returning Customers Login’ button prominently located in the top menu bar of every page of our website. It is unfortunate that you did not point this out to us, as we could easily have told you where to find it.

We invite you to read the numerous reviews here on our ‘Trustpilot’ page from satisfied Customers who have logged in and successfully made updates to their Wills.

If you'd like us to look into the possibility of restoring your account so that you can do likewise, please get in touch by responding to the above-detailed conversation, and we'll see what we can do.

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