Tee's Removals Limited Recenzje 271

Wynik TrustScore: 5 na 5

5,0

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Oceniono na 5 z 5

The team were amazing managing two moves. They were so considerate, funny and nothing was too much trouble at all made sure at all times I was happy and so consultative. They were a great team and mov... Zobacz więcej

Oceniono na 5 z 5

Tee's Removals completed our move removing the stress and making the day go without hitch. Pete, Rob, Josh H and Ryan arrived and quickly packed our house securely and safely before meeting at the new... Zobacz więcej

Oceniono na 5 z 5

Tee’s Removals provided an outstanding service from start to finish. Danny came to our home at a time that suited us to provide a quote, and from that first meeting we felt confident choosing Tee’s... Zobacz więcej

Oceniono na 5 z 5

A brilliant company! So helpful through the booking processes & the stress of exchanging. The lads on the day went above & beyond, where friendly and always had a smile on their face. Would whole... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki
  2. Przeprowadzki i usługi magazynowe
  3. Firma transportowa - żegluga

Napisane przez firmę

Welcome to Tee’s Removals, one of Nottingham’s most trusted and experienced 5* removals firms. Founded in 2017, Tee’s Removals has grown to be one of Nottingham’s best reviewed removal firms. Specialising in house moves across the East Midlands and nationwide, Tee’s offers a range of services including moving, packing and storage to make moving home that little bit easier. We are also very proud members of Move Assured. Services offered include - * House/flat/office moves * Packing materials * Full/part packing service * Storage * Piano moves * Local/long distance * Dismantle/reassemble service With hundreds of 5 star reviews we guarantee you a stress free move from the moment you contact us to unloading the last box into your new home. Contact us today for your free quotation.


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5,0

Doskonała

Wynik TrustScore: 5 na 5

271 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

Damaged Kitchen Appliances

I used Tees removals as the Trust Pilot reviews were excellent (4.9), however as my experience was so bad I think some of these reviews must be fake. I took out the liability insurance for £35 however after the move they wouldn't allow me to claim for items damaged in the move. They damaged my washing machine as the transporter feet weren't used, later my fridge freezer stopped working, there were scuffs to the freshly painted walls in my new house and the sofa cushions were covered in dust as were in the back of the removals van and not in dust bags as promised. I had to buy new appliances which cost over £1,000, they said I needed to have called a plumber however the call out charge would have been £120 for both appliances (total £240) and they were clearly damaged and not worth a call out charge to be told that. Later I discovered there were smashed plates and other kitchenware which were expensive fragile items and although they had been boxed well with packaging and labelled as fragile, hadn't been treated with enough care. On the removals day the men arrived smoking in their van and continued to smoke cigarettes throughout the day whilst handing my furniture which I thought was totally unprofessional. They didn't get all of my furniture in the house so I had to call my family to come and help me, they also didn't get all the heavy boxes of books upstairs so again my family helped with that and I struggled to do it alone. When I called about the damaged washing machine at the start they were so defensive that I decided I didn't want the hassle so paid out for new appliances, they were all purchased new in 2020 and all in good working order the day before I moved house.
I lived in Nottingham for over 30 years and would have appreciated more respect as a customer and for my furniture to have been treated with more care and to have been able to claim on the liability insurance.

11 lutego 2022
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Hi Amanda

Thank you for your review.

We did indeed move you on Monday 15th November 2021, nearly 3 months ago now. You informed us some days after the move that your washing machine had stopped mid-cycle, we offered to send a plumber out at our expense to diagnose the issue - something you refused. You then told us you had purchased a new washing machine after making your own Google diagnosis and expected us to simply reimburse you, despite having never sent any pictures of the "damage" and refusing to have a plumber out to take a look which is part of the insurance procedure. We can't proceed with anything without those.

As a business we complete 40+ moves every month, and we understand accidental damage happens from time to time and we are ALWAYS happy to put it right through good communication with our customer.

Unfortunately, in this case, I received a phone-call from you in which you screamed down the phone at me and gave me no opportunity to respond to anything you were saying and then abruptly hung the phone up on me. You left me feeling shocked and shaken, but against my better judgement I still tried to call you back to which I received no answer. I then emailed you on the same day in another attempt to resolve this and again I had no response. Just a review left today, 3 months down the line.

You also never mentioned a damaged fridge freezer, damaged plates and scuffs on the wall until now. Your sofa was placed in one of our quilted sofa bags, as it was supposed to be. And in regards to boxes of books being left downstairs, unfortunately we don't know the contents of all of your boxes, they are left in the rooms they are labeled for.

In summary, we are always happy to sort out any issues. Unfortunately on this occasion, all of our attempts at resolution were refused by you.

All of our reviews across all platforms are 100% genuine and our amazing customers can vouch for that. Myself and the rest of the team will continue working as hard as we do to give the best service possible.

Thanks

Betty

Oceniono na 5 z 5

Excellent service

I cannot praise this company enough! Today they moved my sister from her flat to her new home. My sister has some disabilities and was feeling extremely anxious about the move, however after meeting Trevor and Pete who were completing the move she felt comfortable to just let them get on with it, and allowed me to take her to her new home and wait for everything to arrive. Both Trevor and Pete were so lovely and extremely helpful my sister’s belongings were treated with respect and placed where she wanted them, they plumbed the washer in after disconnecting it from her old home which was an added bonus! Throughout the whole experience they were kind and courteous and asked how my sister was feeling, they were truly amazing and a credit to their boss. If you’re looking for a company to treat your possessions and loved ones with kindness and respect and all at a reasonable price then look no further than this one, they definitely tick all the boxes.

8 lutego 2022
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Thanks so much for the review Dee, really glad you was happy with the move you arranged for your sister.

Oceniono na 5 z 5

The best. Hugely recommended

I can’t say thank you enough to Tees removals - they all deserve 6 stars. Danny/Betty were very helpful sorting out the quote and all the follow up questions I had. Both parents have various health problems, and all of the team (and I mean ALL of them) were absolutely amazing on the day and very considerate of their needs. The packing, done the day before, was also done quickly and professionally. This was all done in a really friendly, considerate way, even when we were throwing curve balls at them along the way. Absolutely faultless. Highly recommended. Honestly, believe the other reviews - Tees are brilliant.

19 stycznia 2022
Opinia niezależna
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Odpowiedź od Tee's Removals Limited

Thanks so much for this review, it was so important to us to get your parents move done smoothly and on time. Please wish them all the best in there new home

Oceniono na 5 z 5

Just want to say a massive thank you to…

Just want to say a massive thank you to Tees Removals for a very professional experience. Connor and Turbo was very friendly, organised and looked after all our things with care and respect. Will definitely recommend you again!

9 stycznia 2022
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Thanks so much for taking the time to leave us a review, all the best in your new home

Oceniono na 5 z 5

Fantastic service

Fantastic service, helped us out massively on our relocation from Nottinghamshire to Somerset.
Great, friendly services, nothing to much trouble. Made our move run very smoothly, thank you guys 👍

30 grudnia 2021
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Thanks for taking the time to leave us a review, enjoy your new home

Oceniono na 5 z 5

Competitive, friendly service

Good, friendly service all the way through the process.

We moved from a 2 bed to a 4 bed house and the team were friendly, helpful and proactive throughout. The quote was clear and straightforward, unlike others that we had and at a competitive price. Even though the team stayed late on moving in day to unload everything for us and put our beds together, they came back a couple of days later to assemble wardrobes for us too.

We would definitely recommend Tee’s removals.

23 grudnia 2021
Opinia niezależna
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Odpowiedź od Tee's Removals Limited

Thanks for the review, really glad you was happy with the move.

Thanks
Danny and team

Oceniono na 5 z 5

Would recommend

6 or 7 chaps all very polite, easy going made moving less stressful. Would recommend.

We moved from a three to a four bed and across counties. Very efficient haven't found anything that's broken and it's mostly unpacked now.

We had the beds / furniture down and back up again service and it was very smooth.

17 grudnia 2021
Opinia niezależna
Oceniono na 4 z 5

Very good removal firm

Very good removal firm; we opted to have only our furniture removed (not boxes of belongings) because we had some overlap between properties and could do the boxes ourselves. The team (Kyle, Trev and Connor) arrived when expected, worked hard and efficiently and got the job done quickly. It started to rain very heavily while they were working and they managed to keep our things dry despite difficult working conditions.

The only reason I've left this as 4 stars instead of 5 relates to the admin side - they were very efficient providing a quote, but didn't contact me close to the move date and I hadn't had an invoice, so I was chasing for this very close to the date because payment was due at least 24 hours beforehand. However, I think this may have been pressure of work and they were pleasant about it when I rang - I'd just had a few collywobbles in case the fact that I hadn't had the invoice meant they hadn't booked me in properly, since I didn't have much confirmation that they were coming, and at what time, until I chased for it.

12 grudnia 2021
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Hi Mandy, thank you for leaving a review I’m glad everything went smoothly on move day and the team worked tirelessly as always!
In regards to the invoice, I apologise you feel you had to chase us, that is never our intention! December is super busy for us as well as being midway through the process of moving offices. You were firmly booked in the diary, and your invoice was still sent in good time - 5 days before your move. Had you not got in touch we would have made direct contact with you prior to move day regardless to check everything was okay and going ahead. Thank you for your feedback on this matter - we take it constructively! Enjoy your new home!

Betty

Oceniono na 5 z 5

Move from Nottingham to Skegness

Excellent removal company. Turned up on time at 7.30 am and was all packed up and finished at 10am. Couldn't believe how fast they moved us out then into the new property. Nothing damaged and all furniture and fragile things wrapped very professionally. Highly recommended to take the stress out of moving

25 października 2021
Opinia niezależna
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Odpowiedź od Tee's Removals Limited

Thank you for the positive review Chris, I am glad we met all of your expectations! Enjoy sunny Skegness!

Oceniono na 5 z 5

I’m so glad I chose this company

I’m so glad I chose this company. Polite, friendly, cheerful, professional service from start to finish. Made an inevitably stressful time just that little be it easier. Would definitely recommend.

17 października 2021
Opinia niezależna
Logo Tee's Removals Limited

Odpowiedź od Tee's Removals Limited

Thank you for choosing Tee’s and for writing a lovely review, happy customers means everything to us! Thanks again Jane!

Oceniono na 5 z 5

Nice guys

Nice guys, punctual and no damage to anything. Took a lot of the stress out the situation and make it a into a very pleasant day.

13 października 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic Team

Fantastic Team, very professional from start to finish.
The home visit from Danny was very helpful and he was very approachable and answered all of our questions.
The team arrived promptly on the day, got stuck in straight away and worked really hard. They were very friendly and cheerful and made things really easy for us. A special thanks to all the team. Conner was in control all the time and helped to reduce our stress levels! I especially appreciated the way he kept us informed of the team's activity and progress.
Will definitely recommend to friends and family.

13 października 2021
Opinia niezależna
Oceniono na 5 z 5

We used Tee’s Removals for our recent…

We used Tee’s Removals for our recent house move. They were really competitive on price and on the day everything worked exactly as they said it would do. The team were helpful and friendly and made our move day stress free.

4 października 2021
Opinia niezależna
Oceniono na 5 z 5

Great professional serve at great…

Great professional serve at great price. I was made to feel at ease about my move which is a big thing when going through the stress of moving house. My belongings were ha dled with care by friendly professional staff. All contact with this company was positive and friendly with fast response times. Would highly recommend

20 września 2021
Opinia niezależna
Oceniono na 5 z 5

We had not moved for about 30 years!

We had not moved for about 30 years and were not sure how to arrange everything now but from giving us a quote for moving us from Nottingham to Exmouth the whole team of staff have been brilliant.
We sold our house quicker than we thought but Danny was still able to arrange it all for us with only a few days notice. Conner's happy team turned up on time every day and were always very professional. We would recommend them to anyone.

29 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Absolutely superb !

Absolutely superb !! Moved us from Nottingham to Scotland with no fuss , no issues - perfect .
Really professional, polite and efficient service right from quote to completion . Highly recommend this company .Thank you very much guys .

27 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Connor and Apprentice

What a fabulous duo Connor and his apprentice Daniel were when moving our home us on Friday 13th.
The made a very stressful situation very pleasant.
Both very professional, incredibly hardworking and fast.

Thoroughly recommend this company any kind of removal.

14 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Couldn't have asked for more!

Wow! From start to finish Danny and the team have given nothing but an amazing service, talking through options. Taking the time to explain the quote and offering advice along with clearing a house packed with stuff 160 miles to unload over 3 floors, the lads were always smiling laughing, and offering advice along with asking questions on where to put our various belongings!
The Best Moving company I have ever seen!

12 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Chris and Connor worked tirelessly, with nothing being too much trouble. All items carefully wrapped and handled.Always cheerful and great to work with, you can have a laugh with them. I would highly recommend this company. Also a competitive price.

6 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Amazing company

Amazing company! Made light work of it and we’re always helpful. Very friendly and made the whole experience infinitely better than it could have been. Much better value than all the other companies I was quoted and from my experience much more enthusiastic.

19 czerwca 2021
Opinia niezależna

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