Purchased a Eufymake E1 Laminator. FAST DELIVERY!! Brilliant machine. Small problem handled brilliantly by Sam at Customer Service. Bravo 3d Prima UK!!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a X2D printer from these guys and within a month it was throwing several faults. I contacted them with the fault codes and without any hesitation they offered an exchange. We drove to excha... Zobacz więcej
Bought 4 Ender 3 pros and received them quickly. Really well packaged (Creality) and easy to assemble (Creality). The SD Card readers are very frail (Creality) and packed up within days. Technology... Zobacz więcej
I bought a Snapmaker U1 from 3DPrima. It arrived in perfect condition. Unfortunately when I set it up it failed its initial calibration. We tried all the suggestions from the Snapmaker help vi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Formerly known as Technology Outlet, we are now 3D Prima UK, the UK's largest and most committed 3D printing specialist. We stock a wide range of brands, from entry-level hobbyist machines to high-end business solutions. Our selection also includes 3D scanners, laser engravers, and more. To complement these products, we offer a vast range of 3D printing materials, accessories, and spare parts. 3D Prima UK is your one-stop shop for all things 3D printing! 🚀
Dane kontaktowe
Unit 9 Ash Court, Walker Road, Coalville, LE67 1UD, Leicestershire, Zjednoczone Królestwo
- +441530811004
- info@3dprima.co.uk
- www.technologyoutlet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great Price
Great Price, As described, well packaged but dispatch coms could have been better....
I will however be returning and for the most part I'm happy.
Came for the price, staying for the Customer Service.
Bought a well-priced Creality Ender Neo 3D printer a couple of weeks ago. The delivery was prompt and efficient but the printer refused to turn on. A few emails later, TO established that it was the PSU and dispatched a replacement which reached me in 2 days. Myles & James are knowledgeable and fantastically prompt in their email replies -- never seen anything like it. Wish TO the very best.
Myles is brilliant for my swift emails…
Myles is brilliant for my swift emails replied.....a 5 Stars plus and James too
Fantastic service
Brilliant buying experience. Ordered the Thursday morning before a bank holiday Monday. I had resigned myself to the fact it would arrive on the Tuesday but to my delight it was delivered on the Saturday. A lovely surprise only due to the fact they acted quickly on my order Thursday morning. Top service, 10/10 would buy again.
Top service
Have purchased from them on several occasions and never had an issue, prices are competitive and website is clear on what’s available.
I will continue to use them for all my 3D printing needs
Brilliant customer service
Brilliant customer service, quick delivery. Really pleased with my product
Terrible quality and support
My whole experience with this company has just been stress and anger the whole way through,I’ve barely been using my printer and the parts have been breaking left right and centre, and their help for that was a link to purchase a new part on their website already paid a fortune for the printer and then I’m buying a load of parts to replace, absolute shambles, avoid company at all costs, you expect a bit of a better reaction when your paying a bomb for the printer

Odpowiedź od 3DPrima.co.uk
Ordered a printer and Filament for a…
Ordered a printer and Filament for a very important project , this was my first order with this company and I used them simply because I could get next day delivery. First of all I selected black and white Filament when shopping and after check out it showed 2 white filament , I went on chat when they were next open but this couldn’t be changed, luckily no big issue as I needed the white urgently. Today only the printer turned up ? I messaged them and they said it’s common for orders to get separated and it will arrive today. I phoned DPD and they advised that my filament is still at their Cardiff depot and won’t be delivered until tomorrow , I spoke to technology outlet and asked if there is anything they can do or refund me part of the shipping costs as I now need to run around and try buy filament but they just said they will try speak to the courier. For a first time customer they didn’t seem bothered at all. Reading other reviews on here it looks like they need a new courier company
Outstanding support & care!
I highly recommend Technology Outlet for the friendly and knowledgeable staff.
Initially when looking into my first 3D printer, they where excellent at assisting and answering every question for the Ender 5 Plus.
Forward 4-5 months from the purchase, I experiencing some issues with the printer, they assisted with the debugging and sent a replacement part under warranty, they guided me through the process with simple instructions and I was back up to printing within the hour.
Amazing team, great communication and amazing aftercare!
Shockingly poor customer service
Ordered a printer for £1300 and was told in stock can ship same day if we place the order before 12. at 9.45am i send the request for the invoice, and then im told, you may have to wait a few days for stock. I ask (again on email as they wont deal over the phone) why as i was told they were in stock. 2pm i get an email saying Sorry thought you wanted something else. Ok we can do the order. At 3.45pm i get the invoice. I pay for it, and then get told it will leave tomorrow because its missed that days post now. OK whatever,
Next day, 11 am i call as no confirmation of a shipment, to be told, i havent paid yet. I then have to send them the screenshot where it clearly showed the payment, and bizarrley they then email me saying its been found and they will process the shipment. Im then told it will be ANOTHER day before they can ship it.
Following day, i get an email telling me they now have an issue in the warehouse with our address (strange as it seems whenever we purchased from you before, you never had an issue) and i have to argue and fight to get my money back from these incompetent people. Cannot believe this is the customer service they provide.
Blessing in disguise as i got the refund, and found another company who WILL ship the printer to me, but also gave me the AMS unit all for £100 less than the one from these lot!!
Sadly, i can never purchase anything from the company again, the most shocking lack of care, service or help ive ever encountered.
sent on time arrived on time
Very good customer service and quick response time
Myles Lightfoot was the guy I was emailing regarding a printer clog and he let me send the extruder assembly out for a free repair and within a day of repairing it he is sending it out back to me
I recommend buying and using technology outlet for repairs / services
Excellent service, excellent product
Excellent service, excellent product. Arrived extremely quickly very well packed and exactly what I wanted
Thank you
Perfect again!
Sound friendly advice and help locating correct part followed by swift delivery. First class service as always.
As always a great service
Fast delivery and good prices
Very good and swift service
Very swift service. Product PETg bought primarily for making an adaptor for an aquarium filter but will be used for other projects. Seems to print well with suggested settings will probably fine tune over time and experience.
Ender S1 plus
Bought a 3d printer from these guy's excellent quality and service no problem, super fast delivery and the best price I found online A++++
Many thanks Graham
Usually fast delivery but TO sat on my…
Usually fast delivery but TO sat on my order for a couple of days before dispatching.

Odpowiedź od 3DPrima.co.uk
Doświadczenie Trustpilot
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