Tecaz Recenzje 

822
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently purchased bathroom materials from Tecaz Stockton and was delighted with not only the amazing price, but also by the care I received from all of the staff. In particular I'd highlight the ma... Zobacz więcej

Oceniono na 5 z 5

Really impressed with the Esprit paver grey 80x40x2 outdoor tiles. Thanks to Michelle for all her help in processing my phone order as there's no online option for London delivery despite website info... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absoublutely fantastic from the design with micheal at Tcaz portrack stockton to completion,very proffesional install with realy well mannered workmen who respected our home we would highly reccomend... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Teesside Branch. Have a fantastic kitchen. Kev who designed it is very patient and changed our design repeatedly to suit what we wanted. Mick the surveyor gave us some additional really good ideas... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wyposażenie łazienek
  2. Projektant łazienek
  3. Sklep z meblami kuchennymi
  4. Przebudowy kuchni
  5. Sklep z przyborami kuchennymi
  6. Sklep z glazurą

Napisane przez firmę

Tecaz is the largest independent bathroom and kitchen company in the North East, having 3 vast bathroom and kitchen showrooms situated in North Shields, Sunderland and Stockton. Each premises shows all the latest designs in bathing, showering and kitchens, in either contemporary or Classical styling. The Tecaz name has been well known for 40 years in the Newcastle and Sunderland area from it’s origination in Boldon. The first properly dedicated bathroom and kitchen megastore opened in North Shields, Newcastle in 1985. After North Shields, a showroom in Ryhope was opened in 1999 in a 26,000 square foot former Co-Op superstore and not long afterward a 32,000 square foot Cash and Carry building was purchased in Stockton. All had the emphasis on the broadest range and best prices combined with quality. Pennywell overhead web image When the opportunity to purchase the ex-Sunderland Echo building in Pennywell Industrial Estate, Sunderland, close to the A19 was identified, it became obvious that this was a worthy successor to the Ryhope premises, therefore in May 2015 this site was acquired. Due to our huge floorspace we have a massive area across our 3 showrooms, displaying a huge number of brands, and products displayed, so you can see and feel the products. At Tecaz we showcase 150 bath and shower rooms, and more than 40 kitchens room settings, from over 25 leading manufacturers, at each shop. With a team of designers available to offer advice and free computer planning, and installation support on larger projects you are sure to achieve your dream bathroom or kitchen. With emphasis on innovative planning being a major consideration for any bathroom or kitchen project, the free computer aided design with the added peace of mind of a free service of survey before installation means that your dream can be translated into reality with the minimum of disruption. We also offer FREE granite worktops on selected rigid built kitchen ranges.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

822 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(822)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

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Oceniono na 5 z 5

Ebay purchase

Ebay purchase. Great price, great communication, great product. Product arrived promptly and exactly as described. We were on a tight budget and about to buy used items but with Tecaz, it was cheaper (and better) to buy new. Recommended

3 marca 2026
Opinia niezależna
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Odpowiedź od Tecaz

Thank you for this kind review. Please do recommend us!

Oceniono na 5 z 5

Bathroom

We called in to the Sunderland branch of Tecaz when looking to replace our en-suite and a very nice salesman referred to as ‘Benny’ helped us and booked an appointment for David to call out to measure up. We then went back to the showroom to pick furniture, tiles, flooring etc placing the order in October 2025.

We were allocated a fitter called Damian Quinn who was booked for January 2026 who in our opinion is absolutely outstanding. The care he took from ripping out our old en-suite to replacing was exceptional. He carried out all of the work himself plumbing, electrics, tiling etc even putting down plywood on the floor before fitting the LVT as he wasn’t happy with it.

From start to finish we cannot express how happy we have been with the service from Benny and David at Tecaz to the fitting by Damian and would have no hesitation at recommending both in the future. Thank you to all we now have an absolutely stunning new bathroom.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Tecaz

Thank you so much for the review! Benny and David do a great job for us. We'll also pass your thanks onto the fitting team too.

Oceniono na 5 z 5

Outstanding customer service

We went in totally blindfolded with no idea of what we were looking for and me being indecisive is an understatement ! The patience, help and advice from Paul Dolan at Tecaz Stockton was above and beyond! He came measured and a few days later we left with a bathroom ordered and very happy with the choices we made and the layout Paul has designed can't wait to see the end result. Big thank you Paul much appreciated.

17 stycznia 2026
Opinia niezależna
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Odpowiedź od Tecaz

Thanks for taking the time to leave this review for Paul. This is the service we offer at all stores. Where we can come out and measure, meet you back in-store and design out on the computer to show you how things will look. As you say, Paul does this in a hassle free, patient manner. Thanks again!

Oceniono na 5 z 5

Tecaz North Shields new kitchen

Tecaz North Shields new kitchen. Delighted with new kitchen. Excellent design assistance from Peter in store with some really good ideas and recommendations. Fit team did brilliant job with new electrics, plastering and challenges with fit and ceiling! Particular thanks to Steve who answered all questions and gave professional advice-very patient with us and our changing decisions throughout. Would highly recommend

16 listopada 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thank you for the great feedback. We are so pleased you are delighted with your new kitchen!

Oceniono na 5 z 5

Highly recommend

Highly recommend Paul at Tecaz Stockton. Super helpful, nothing seemed too much trouble and everything really good value. Made the long journey from Lincoln very worth it. Thanks Paul!

8 stycznia 2026
Opinia niezależna
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Odpowiedź od Tecaz

Thankyou for recommending Paul as we think he is super helpful too! Amazing that you travelled all that way to purchase your new bathroom.

Oceniono na 5 z 5

Full and comprehensive service

We used Tecaz to help design and organise a fitter for our bathroom. Although the fitter was self employed, he works closely with Peter who helped tremendously with ideas and suggestions on making the bathroom smart and very usable. We are hoping to do another project, a downstairs utility toilet, and have already visited the showroom to arrange a survey to be done.

8 stycznia 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thanks for taking the time to leave this review. Peter does a great job designing both bathrooms and kitchens. We will pass the great feedback onto the fitter too!

Oceniono na 5 z 5

I would like to thank Amy in tecaz…

I would like to thank Amy in tecaz Stockton what a valuable member of staff she is. Amy went above and over to help me with my shower today. She even offered to deliver it herself. What ever your salary is it should be double. What a fabulous person she is. I hope 26 brings you all you ask for and much much more. I am one very happy customer 😀. Thank you Amy 5 stars 🌟 from me

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Tecaz

Amy was over the moon to receive this review. Thankyou for taking the time to leave this for her. We are a company who rely on people more than machines and this is where it can really pay off. Thanks again!

Oceniono na 5 z 5

Tecaz in Stockton was a fantastic find

Tecaz in Stockton was a fantastic find. First for bathrooms (Paul) and then the kitchen (Kev). The service is amazing and they are extremely helpful. They are easy to get hold of. They solve issues immediately. I used one of their independent kitchen fitters, and because he has been doing their work for years, he knows everyone and sorted out the issues we had, without me having to get involved at all. Julia in the delivery section is also fantastic, efficient and so helpful. Very nice to deal with a company that has a personal touch.

21 grudnia 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thankyou so much for this review. Paul, Kev and Julia will be thrilled to see this. As it shows so many different areas of the company and how the staff gel together so well.

Oceniono na 5 z 5

Absolutely Amazing

Absolutely Amazing - Top Class

A massive, big thank you to Elaine and her team who have done a brilliant job creating our new bathroom. We absolutely love it, as does everyone who has seen it. We would have 100% confidence in recommending them to anyone.

Elaine, my designer, is a lovely lady who is very knowledgable, she listens to you, takes notice of what you like and understands your style/needs. She knows her products at Tecaz, they do have a lot of choice and styles to suit everyone. Elaine gives great advice and recommendations which stands out on the quality of the finish. She also helps to save wherever possible on the overall cost, without any compromise in style or quality.

Elaine is so enthusiastic about her work and is always at hand to sort out any queries you may have. Straight away I felt very comfortable and knew we were in good hands. A start date was given and everything went ahead on time, as planned.

Elaine’s bathroom fitting team, Lee and Pete, are nice guys, they worked really hard. They were very reliable and punctual each day. They have done a fantastic job, the quality of the finish and craftsmanship of their work is excellent. They also listen to what you want, give good andvice and excel at what they do. They have pride in their work, wanting to make everything perfect. They are respectful of your property and leave everything clean and tidy.

Thank you once again to Elaine and her team; keep creating your magic. Carol and David

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Tecaz

We agree that Elaine is lovely and she knows her stuff too! So, thank you for leaving this review. Lee and Pete will be over the moon to read this too.

Oceniono na 5 z 5

Great staff and great selection of bathroom items

We have been doing a house renovation and have had five bathrooms supplied by Tecaz. We’ve worked with Elaine and from the off, she has been amazing. She helped me think about the purpose of each bathroom, how they should be designed, what we could fit in etc. Elaine then spent many appointments showing us around the showroom with different products. From deciding on the bathrooms Elaine has then been amazing with the final touches.
The products from Tecaz are very reasonably priced and there is a huge selection. The showroom is no frills, but you’re not buying the showroom experience, you’re buying a bathroom! Elaine and all the staff have been great. We would recommend Tecaz.

30 listopada 2025
Opinia niezależna
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Odpowiedź od Tecaz

We are so happy you love your five bathrooms! We always encourage customers to come in and have a look. As you can't tell how huge the showrooms are from the outside. Once inside, you'll find Elaine and all of the staff who can guide you from start to finish. Thanks again!

Oceniono na 5 z 5

Took all my stresses away and blessed me with luxury.

When I first decided to renovate my bathroom, I wasn’t quite sure where to start—until I walked into the store and met Elaine. She had that rare mix of warmth and expertise that immediately put me at ease. Within minutes, she seemed to understand exactly what I was looking for, even the parts I couldn’t quite put into words. Together, we picked out the perfect bathroom suite, tiles, and finishes. She guided me through colours, layouts, and styles, making the whole process feel effortless and even fun.

Once everything was chosen, it was time for the real magic to happen—and that’s where Phil and Tom came in. As the fitters from Tcaz, they arrived with a level of professionalism and precision that impressed me from the start. They worked seamlessly together, each move purposeful, each detail carefully considered.

Phil handled much of the intricate installation work, making sure every fixture lined up perfectly. Tom took charge of the fine details—tiling, sealing, and finishing—turning each corner and surface into something that looked like it belonged in a showroom. They kept everything tidy, communicated clearly, and treated my home with respect.

Day by day, the room transformed. What had once been an outdated bathroom became a space that felt fresh, modern, and almost spa-like. And when they finally stepped back and told me it was finished, I could hardly believe it was the same room.

Thanks to Elaine’s guidance in choosing the design and Phil and Tom’s skilled craftsmanship in fitting it, the bathroom is now one of my favourite places in the house. Every time I walk in, I’m reminded of how smooth the process was and how brilliantly Tcaz delivered from start to finish

22 września 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thank you so much for taking the time to leave this lovely review. We are thrilled that you had such an easy time with the whole process. Elaine does a brilliant job time and time again as do the fitters she works alongside.

Oceniono na 5 z 5

A beautiful new bathroom

From first entering Tecaz (North Shields) to look at bathroom fittings, the help and advice I was given was first class. Elaine planned out the bathroom to my requirements, adding ideas and advice , which I found extremely helpful. Lee and Peter have fitted a beautiful bathroom . They worked meticulously throughout and were great friendly guys to have around.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thank you for another great review for Elaine and the fitting team she works with.

Oceniono na 5 z 5

Just wanted to say that the experience our experience …

Just wanted to say that the experience we have had over a number of years with Tecaz (in particular the owner Paul) has been amazing.
Paul has personally dropped materials in out of ours to our property to make sure we were not let down.
Highly recommend & we will always purchase from Tecaz!
Great service & thank you.
Sat & Gill

5 listopada 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thanks for taking the time to leave us this great review. Also, we'd like to thank you for all of the repeat business. Paul has many years of experience and is always brilliant. His customer service and care for customers is second to none!

Oceniono na 5 z 5

I am absolutely over the moon with my…

I am absolutely over the moon with my bathroom I received from Tecaz. The whole experience was a dream from the get go. Elaine my designer came up with ideas I didn’t think of and definitely didn’t think I’d be able to do given the size of my bathroom however after coming out to my house with her recommended fitter Phil they both assured me even though my bathroom was small the possibility’s were endless. The fitters recommended by Elaine were a credit to her exactly how she said they were polite tidy and do a good job. So big thank you to Phil and Tom

1 września 2025
Opinia niezależna
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Odpowiedź od Tecaz

Elaine really can do wonders with the smallest bathroom designs. We will pass the thanks along to Phil and Tom also. Thanks again for a great review!

Oceniono na 5 z 5

Great team 5star!

Just wanted to say a big Thankyou to Paul and his team at Sunderland! 5 star treatment, we needed quite a list of bathroom and kitchen units. Flooring and tiles, there was nothing he couldn’t help us with. Never need to go anywhere else! Highly recommend to anyone. These guys are amazing 🤩 👌

30 października 2025
Opinia niezależna
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Odpowiedź od Tecaz

Great review! Thanks for taking the time to post this. Paul and the team are doing great things at our Pennywell branch!

Oceniono na 5 z 5

Supplied and fitted new bathroom

Supplied a new bathroom, Peter from Tecaz North Shields planned it with us and suggested a new layout which has worked perfectly. Paul fitted the bathroom and was very professional and quick. The end result is perfect, a quality bathroom at an affordable price fitted by a skilled fitter. Would recommend

1 października 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thank you for leaving this review. Peter does a great job on both bathrooms and kitchens along with Paul who he works alongside. We are so happy you have ended up with the perfect bathroom.

Oceniono na 5 z 5

Lisa, Pennywell - exceptional service.

I have been into the Pennywell store today, and the service I have received from Lisa has been exceptional. I have been to a number of bathroom suppliers over the past couple of weeks and I’ve been really struggling to find a bathroom for the budget I had. Lisa went out her way to show me what could be done within my budget and helped accommodate tiles within the budget too. Lisa was very friendly and her service alone has made me want to use Tecaz for my kitchen and en-suite. I will definitely be back and will 100% be checking when Lisa is on shift.

25 października 2025
Opinia niezależna
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Odpowiedź od Tecaz

This is great to read. Lisa started with us earlier this year and has fitted in straight away. She is doing a fantastic job. We hope to see you back for your kitchen soon!

Oceniono na 5 z 5

First class customer service

We have just had our bathroom redesigned by Elaine (North Shields), and fitted last week. Elaine's customer service is outstanding, she is so knowledgable about every single element of creating a bathroom to the highest specification, whilst ensuring she takes the customers wants and needs into consideration. She is enthusiastic and helpful, and made the whole experience a dream from start to finish. She organised everything including a team of fitters, Lee & Peter who were excellent at their job. Helpful, friendly and their standard of workmanship was impeccable.
We would definitely recommend your design service 100%
Elaine thanks for being amazing, you are a star. We love our bathroom.

6 października 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thanks for a great review! Elaine's designs leave every customer so thrilled. As you can see from the amount of reviews that mention her work. The fitting teams she uses always have the finest things said about them too! So thanks again for giving five stars!

Oceniono na 1 z 5

WHAT AN ORDEAL!

What an ordeal, I placed my order ready to collect.
Once it arrived in store I arranged for someone to help me collect it (because I don't have a car).
Once in store, I had to wait 30 minutes, because they were understaffed and needed 2 people to go to the warehouse and they couldn't leave the tills unattended.
Then they couldn't find the sink I'd ordered so I had to arrange to go back for this.
I also chose the wrong taps so they had to change them for me and order in the right ones (which fair enough this was my mistake).
I finally received a phone call to say my order was ready for collection and went to collect the sink and new taps.
Upon inspection of the sink - they had given me the wrong one) so this then had to be changed.
Drove all the way home only to discover that they had also given me the wrong taps!
I rang them up to see if they could post out the correct tap to me, but 'No' they wouldn't do that and were very unoblidging and unsympathetic.
Now I am very pixxxed off because I now have find someone to give me a lift back to Tecaz for the 3rd time now, just to get the correct tap in time for the plumber fitting it next week.
So here's my verdict on Tecaz.
They are unhelpful and unwilling to do anything constructive to help. When I phoned them up regarding them giving me the wrong taps, they just repeated the same automated sentences back to me in parrot fashion (that there had been a mix up in the warehouse, there was nothing they could do about it, and they were very sorry for the inconvenience).
How hard is it to post out the correct tap to me (especially as this was their mistake).
I'm now losing count at the amount of journeys I've made to their shop and guess what Tecaz - I don't want your sincere apologies, I want a competent service!
You have most definitely lost my custom and I shall certainly not be recommending you to anyone else anytime soon. 😡

9 października 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thanks for the feedback on this. Firstly, we do apologise that you are unhappy in anyway. After looking into each point made, we now have an answer.
The initial collection was on a Sunday and we have no warehouse staff in on that day. This is printed on your receipt. However, the sales team still tried to get the goods out. After looking for a while, the member of staff struggled to find the basin. So asked another member to help with the rest of the order. This is why this took a while. The sales team have now been shown where the goods are just in case.
The wrong taps were given as the warehouse staff had picked the goods from your order that you handed over. However, they should have gone to the computer to check for any changes. We have put things in place to make sure this doesn't happen again.
We are only able to do an exchange in store as the manager needs to inspect the product coming back to us. Again, we apologise for anything you feel we got wrong.

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Kelly and Rob provided excellent customer service and advice when picking our new bathroom and Paul the fitter was an absolute machine with top workmanship. Overall a great experience! Cheers

1 września 2025
Opinia niezależna
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Odpowiedź od Tecaz

Thank you for taking the time to leave this review. Kelly and Rob are both very experienced and know bathrooms inside and out. We will let Paul the fitter know you were happy with his work too.

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