Sytner Group - Sytner Leicester BMW Recenzje 

1216
Wynik TrustScore: 4.5 na 5

4,5

Meridian Business Park,Meridian East, LE19 1UY Leicester, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The technicians and service advisors I worked with were excellent. I have had my cars maintained by Sytner for seven years, but having to leave a message and wait for a return call, or speaking to a c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been regular customers of Sytner for years. Easy to book an appointment. Clear information given at the time of booking. Per usual excellent experience! Warm & friendly reception team who l... Zobacz więcej

Oceniono na 5 z 5

I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the pro... Zobacz więcej

Oceniono na 5 z 5

Welciming, well informed staff kept me aware of what was happening to my car during its service and follow up work at every point. Thank u everyone and my service advisor Meah.

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Dane kontaktowe

  • Meridian Business Park,Meridian East, LE19 1UY, Leicester, Zjednoczone Królestwo

  • 0116 282 7700

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(1216)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12 463

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I recently had my X5 serviced at BMW…

I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the process whilst I waited on site, meeting all my expectations and the car was returned back to me within a couple of hours serviced and cleaned .

Thank you again

Simon Bannister

16 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Mr. Rob Murkett has been very sincere in his service to us. He was willing to take care of what we need at the service centre. He has been serving us nicely in the past three years.

4 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly Service

Fast, efficient and friendly service.
Nice area to relax while you wait and able to wonder round the showroom to look at some tasty cars.

27 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service

30 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Dear Mr Arkate, Thank you ever so much for your kind words and excellent review. We are truly delighted to hear that our customer service met your expectations at Sytner Leicester BMW. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. It is always our pleasure to provide the highest standard of service, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team

Oceniono na 5 z 5

Always a good service

Always a good service. Kept well informed throughout the job. Very professional.

30 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Dear William, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service consistently good and appreciated being kept well informed throughout the process. Maintaining professionalism is something we take great pride in, so it’s wonderful to know this was reflected in your experience. Your support means a great deal to us, and we look forward to welcoming you back to Sytner Leicester BMW in the future. Best wishes, The Sytner Leicester BMW Team

Oceniono na 5 z 5

Recall & service

Arrived at appointment time & was dealt with in a timely & courteous manner. Kept up to date on progress of the service being carried out. Collected my vehicle at the time advised and given the invoice with the price as quoted. Excellent service in a busy environment by Ivan Tang.

29 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Sytner BMW Leicester Experience

Our initial experience at Sytner BMW Leicester was very refreshing and then we met Daniel Rees and it went to a different level. Dan was exceptional in the way he helped us with our initial query all the way through to our purchase. This included researching all available types of tyres for the X1, because I wanted run flat tyres. We felt so confident and comfortable with the whole process of part exchanging our Mercedes and purchasing a new X1, because of the help and assistance we received from Dan. We have experienced the very best in customer service from Daniel Rees and we will certainly recommend Sytner BMW Leicester to our family and friends. Thank you Dan for everything you’ve done for us and especially for making Lisa’s Birthday complete by sorting her personalised number plate.

29 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Thank you, Mr Eckett, for your kind and thoughtful review. We are delighted to hear that Daniel Rees provided exceptional support throughout your experience, from researching the right tyres to assisting with your part exchange and purchase. It’s wonderful to know we helped make Lisa’s birthday extra special with the personalised number plate. Your recommendation means a great deal to us, and we are thrilled you felt confident and comfortable throughout the entire process. We wish you many happy miles in your new X1.

Oceniono na 5 z 5

Sytner Leicester superb

I recently took my car to Sytner Leicester to have a manufacturer safety recall carried out, and the whole experience was excellent from start to finish.

The booking process was straightforward, the work was completed efficiently, and the staff were friendly, professional, and kept me informed throughout. It’s reassuring to know that the recall was dealt with promptly and to a high standard, giving me complete peace of mind.

29 lipca 2026
Opinia niezależna
Oceniono na 4 z 5

Over many many years and visits I have…

Over many many years and visits I have to say that not all my experiences at Sytner Leicester have been positive, some far from it. Despite that I have remained loyal to the brand and dealership. My most recent visit was only for an MOT but I did leave with a positive rather than negative feeling which I am pleased to offer feedback on.
In particular I want to highlight a member of staff named Naadir. His attitude, manner and personality was a notable difference in comparison to others I have met in the past. Friendly, helpful, polite and a credit to the service department.

28 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great overall experience

Very smooth sales and handover processes. The team listened to my thoughts and requirements. There were a few minor issues after taking delivery of the car but these were handled and resolved well by the team. Arranging finance was easy.

25 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Thank you, Tim, for your kind words and positive feedback. We are delighted to hear that you found the sales and handover process smooth and that our team listened carefully to your requirements. It’s great to know that any minor issues were resolved to your satisfaction and that arranging finance was straightforward. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience at Sytner Leicester BMW. We look forward to welcoming you again in the future.

Oceniono na 5 z 5

Professional staff

Denil Chauhan was professional right from my first contact with the Leicester dealership.
He was very helpful, knowledgeable and courteous, always returning my calls and went the extra mile to make sure the car was perfect upon collection.

Overall i have been impressed with BMW staff having been with another German for over 25 years.

24 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Dear Robert, Thank you very much for your kind words and for sharing your positive experience with Denil Chauhan and the team at Sytner Leicester BMW. We are delighted to hear that Denil’s professionalism, knowledge, and dedication made your visit enjoyable and that your new car was perfect upon collection. It’s wonderful to know that we have impressed you after many years with another German marque. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Sytner Leicester BMW

Oceniono na 5 z 5

Quality staff

Quality staff. Efficient and professional

21 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Dear Mark, Thank you very much for your kind words and for taking the time to share your experience with Sytner Leicester BMW. We are delighted to hear that you found our staff to be both efficient and professional. Providing high-quality service is something we take great pride in, and it is wonderful to know this was reflected during your visit. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team

Oceniono na 5 z 5

Professional Service…

I was kept well informed during my service by Rob

21 lipca 2026
Opinia niezależna
Logo Sytner Group - Sytner Leicester BMW

Odpowiedź od Sytner Group - Sytner Leicester BMW

Dear Mr Stark, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Rob kept you well informed throughout your service. Providing clear and timely communication is something we pride ourselves on, and it’s wonderful to know this made a positive difference to your visit. We truly appreciate your feedback and look forward to welcoming you back to Sytner Leicester BMW in the future. Best regards, The Sytner Leicester BMW Team

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