Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Zobacz więcej
Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Zobacz więcej
Reakcja na opinię
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Dane kontaktowe
128 Holyhead Road, CV5 8NA, Coventry, Zjednoczone Królestwo
- 024 7660 0600
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Remote service brilliant
I had an excellent service from Omari Brown. He gave me an online video tour of the car I wanted to buy, and enabled me to buy it remotely with confidence seeing the car twice on video.
He also organised for the car to be driven down to me and the pick up of my part exchange. The man who picked up my car and did the handover was also excellent.

Odpowiedź od Sytner Group - Sytner Coventry MINI
New mini
Fantastic service from start to finish, many thanks to Alana, who kept us informed the whole way through. She was professional and polite and couldn’t do enough for us. On each visit the team looked after us. Thanks to all involved.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Chris was brilliant in all our dealings…
Chris was brilliant in all our dealings with prgressing our new Electric Mini

Odpowiedź od Sytner Group - Sytner Coventry MINI
Matthew has been amazing
Matthew has been amazing. From our first meeting to collecting the car he has been informative, knowledgeable, professional and a pleasure to work with . If MiNI do a salesman award he should be nominated. Excellent service . I now have a beautiful new car- thanks

Odpowiedź od Sytner Group - Sytner Coventry MINI
The sales guy I dealt with was very
The sales guy I dealt with was very helpful and friendly. He kept me updated on the status of my mini throughout and checked how I was getting on. He showed me everything in the mini set up my account and radio and even stayed after his shift was supposed to be over
Fantastic service by salesman Omari…
Fantastic service by salesman Omari Brown.
Kept in contact and sorted any issues before they happened, wouldn't hesitate to recommend

Odpowiedź od Sytner Group - Sytner Coventry MINI
Purchased a Mini Cooper S mid October
Purchased a Mini Cooper S mid October. The sale went smoothly but the car was advertised as having 7,841 mileage. But when it was delivered had 10,650 which I fed-back was a considerable difference in mileage. Three weeks later and still waiting on a reply.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Fantastic Service
Just ordered a new Mini through the guys at Sytner Coventry. Absolutely fantastic service from start to finish. Everything well explained in a friendly manner and a great deal for my trade-in and new car. Would definitely recommend dealership especially Alana and Steven who I dealt with today. Can’t wait to get my new car.

Odpowiedź od Sytner Group - Sytner Coventry MINI
We were very pleased with the…
We were very pleased with the professional and efficient service when buying our new Mini Countryman. We were kept informed regarding delivery dates and extremely pleased with the overall experience.

Odpowiedź od Sytner Group - Sytner Coventry MINI
So friendly and helpful but most…
So friendly and helpful but most important for me, zero sales pressure !

Odpowiedź od Sytner Group - Sytner Coventry MINI
Excellent customer service from start…
Excellent customer service from start to finish with knowledgeable advice and assistance every step of the way. I would like to pick out Omari Brown in particular for his attention to detail and invaluable help

Odpowiedź od Sytner Group - Sytner Coventry MINI
A very pleasant and professional car-buying experience at Sytner.
I recently bought a new Mini from this dealer and part-exchanged my old one.
The whole transaction was excellent in every respect.
Alana was very friendly, straight-forward and efficient in helping me to choose my new car and kept me fully informed of its progress leading up to the handover - which was very smoothly carried out by Ellianna. I am very pleased with the whole experience of buying from Sytner Coventry and would definitely recommend this dealership. Thanks to all the team there.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Post sale service was questionable
The sales representative was lovely and very helpful at point of sale. The post sales service however was substandard and felt very rushed. There was scratches to the car I wanted looked at and they are still present On the car even after I was told the body shop had taken care of them. I was called late on a Friday afternoon to collect and there wasn’t time to inspect as the car was already out by the barriers. I was told a full valet would be undertaken, I subsequently had to take it for my own independent valet as the valet carried out at sytner was less than satisfactory. There are also a few details of the car that are missing/damaged that were not bought to my attention at point of sale. I understand that the car is ultimately second hand but as Iv paid over £18000 for the vehicle I would have expected it to have been in the highest spec it could have been and feel unfortunately that it wasn’t and this could have been avoidable if more care/attention had been put in.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Dan Knight is superb
Dan Knight is superb
By far the most helpful and punctual member of the team and always sticks to his word, keeps me updated and delivers what he says.
10/10

Odpowiedź od Sytner Group - Sytner Coventry MINI
My husband and I were very impressed…
My husband and I were very impressed with Christopher Norman who dealt with us in a very down to earth and friendly manner, he was very knowledgeable and explained in detail everything we wanted to know about the different models so we could make a better choice of the Mini that suited us

Odpowiedź od Sytner Group - Sytner Coventry MINI
Brilliant Service
The staff at this site go over and above to help and are so friendly. Couldnt fault them fantatsic service.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Electric mini
From start to finish the service was quick, the communication from Alana excellent and I was very happy. The whole buying process was gone through in detail and different finance options discussed. I was lucky that the car I wanted was already in the building process - the only hiccup was getting the registration from the DVLA!! Thank you for a smooth and efficient service.

Odpowiedź od Sytner Group - Sytner Coventry MINI
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







