Recently had the 1st year maintenance. Nothing was too much trouble & the service was exceptional. Anthony the aftersales manager came & introduced himself & made the visit memorable. When finished... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The team are faultless from the lady on reception who is so friendly and welcoming to Hayley in Servicing who was looking after me on this occasion. Hayley kept me fully informed, kept her promises,... Zobacz więcej
Reakcja na opinię
This is a review for Graypaul Maserati Birmingham. My Grecale Folgore was booked for it's first service and I'd arranged a courtesy car from Graypaul for the day. However, the courtesy car wasn't re... Zobacz więcej
Reakcja na opinię
Beware, this dealership displays a strong bias based on how one dresses and one's racial background. Ted and George at Gray Paul Ferrari emphasized the amount of time they spent showing us a car. They... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Dane kontaktowe
120 Highlands Road,Shirley, B90 4NU, Solihull, Zjednoczone Królestwo
- 0121 439 0399
4,9
Doskonała
309 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Burman, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Fantastic Ferrari Dealearship
Fantastic Ferrari Dealearship
A very knowledgable polite team who can't do enough to help.
19 listopada 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Hands, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Superb dealership
Superb dealership , great service from the start to finish , make you feel like part of the family , if you havn,t already try the brand you wont be disapointed
15 listopada 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Andy, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Lez, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
The team at Greypaul were excellent.
The team at Greypaul were excellent.
A suitable office onsite for me to work at whilst the car is serviced is so far more beneficial for me than a curtesy car.
30 września 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good morning Mr Jones, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent service
My Maserati Grancabrio was due in for its MOT. I had a loan car arranged and all worked as planned.
The only issue was that although I was asked to bring the car in as early as possible - I was there at 8am - the MOT was not carried out until 3pm. There was a backlog at the MOT station. However Satpal kept me informed throughout.
13 września 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Dear Mr Norton, Thank you for your 5 star review and comments. We value all feedback and will ensure your comments are discussed with the team. Kind Regards Team Graypaul Birmingham
Good communication and the car came…
Good communication and the car came back in A1 condition, thank you.
19 września 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Dear Mr Leeson, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Birmingham
dealt with very promptly as soon as I…
dealt with very promptly as soon as I walked in the door by lovely staff members
10 września 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Robert, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Dave, I’m delighted to read your kind words about Dan Hobson @Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great customer care with providing lift…
Great customer care with providing lift to and from the local railway station
28 sierpnia 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Beverley, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great customer service
27 sierpnia 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Sanjay, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Most helpful and friendly people at…
Most helpful and friendly people at Greypaul. My car was collected and returned in covered transport at the agreed times. All work was completed to my complete satisfaction. Thank you Greypaul.
21 sierpnia 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Keith, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great service from Graypaul Birmingham
Great service from Graypaul Birmingham, especially Hayley in the service department.
Could not recommend them highly enough
13 sierpnia 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good morning Lee, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Lewis Gent has been fantastic from the…
Lewis Gent has been fantastic from the first call I had with him . He’s delivered well above my expectations, Lewis kept me informed throughout my car collection process which also went very smoothly . Thanks Lewis :)
16 sierpnia 2024
Opinia niezależna
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Aayesha, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent service
Excellent service, taken to hotel in Solihull while car being serviced. We were very well looked after by the everyone at Ferrari.
2 sierpnia 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Richards, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
GIVEN WRONG COSTS FOR BRAKE PADS WAS…
GIVEN WRONG COSTS FOR BRAKE PADS WAS QUOTED £2800 WAS DONE FOR £1400
NOT INFORMED VEHICLE WAS READY ON FRIDAY EVENING AND RECEIVED CALL VEHICLE WAS READY MONDAY MORNING THEREFORE WITHOUT THE CAR FOR THE WHOLE WEEKEND
26 lipca 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Sarwar, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. I have asked our Aftersales Manager to investigate this and will come back to you. Kind Regards Stuart Hood
Always available/returning calls making…
Always available/returning calls making life easy.
17 lipca 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon My Pardoe, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
How it should be!
16 lipca 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning Ando, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Graham, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Five star service
Always excellent booking and follow up from the service team. Car looked fabulous on delivery back to my home exactly as promised.
25 czerwca 2024
Odpowiedź od Sytner Group - Graypaul Ferrari Birmingham
Good Morning John, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Doświadczenie Trustpilot
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