Symphony Group Recenzje 

2250
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Delighted with our Symphony Kitchen. Our kitchen was fitted to a very high standard by Tony Burroughs. Tony made sure I was completely happy on completion. He also gave me his business card as a wa... Zobacz więcej

Oceniono na 5 z 5

We had Jamie, Jason and Harvey from JLT come to do some repairs to our new build kitchen. They were excellent, very professional, completed the work and left the kitchen very tidy. They went above and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami kuchennymi

Informacje przekazane przez różne źródła zewnętrzne

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2250)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 377

Napisz recenzję
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Oceniono na 5 z 5

Michael Sutton was very helpful and…

Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

13 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Angela,
Thank you for your 5 star review, its great to hear that Michael did a brilliant job. We'll pass your feedback onto him.
Kind Regards
Emma

Oceniono na 5 z 5

Ashley Wilson replaced a faulty kitchen…

Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

10 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Mark,
That's brilliant to hear that Ashley did such a fantastic job in your kitchen. We'll pass on your feedback!
Kind Regards,
Alice

Oceniono na 5 z 5

Mike Sutton was extremely professional

Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

7 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Shirley,
Thank you for your lovely feedback, we'll pass it on. That's great to hear that Mick was professional and efficient.
Kind Regards,
Alice

Oceniono na 5 z 5

We had a symphony kitchen fitted into…

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

13 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Elissa,
That's great to hear that John worked hard and rectified any outstanding issues. We'll pass on your feedback and give him your compliments.
Kind Regards,
Alice

Oceniono na 5 z 5

Michael S was great!

Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

9 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Ei
Thank you for your 5 star review, its great to hear that you feel Michael went above and beyond to help you. We'll pass your compliments onto him.
Kind Regards
Emma

Oceniono na 5 z 5

Great service

Great service, friendly and efficient

1 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Olivia
Thank you very much for your 5 star review, please would you email reviews@symphony-group.co.uk to let us know your House Builder, Development and Plot number and we will pass your compliments onto the technician.

Many Thanks
Emma

Oceniono na 5 z 5

Michael Sutton was fab!!

Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

2 kwietnia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Bobby,
Thank you for your 5 star review, its brilliant to hear that Michael has done a great job and was able to answer your questions. We'll pass on your compliments.
Kind regards,
Emma

Oceniono na 5 z 5

Great work by Jon Pritchard…

Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

30 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Jodie,
Thank you for your 5 star review, its great to hear that you're so pleased with the work that Jon did. We'll happily pass on your thanks to him.
Kind regards,
Emma

Oceniono na 5 z 5

Symphony reacted quickly to my request…

Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

26 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Stephen,
Thank you very much for the 5 star review, its brilliant to hear we were able to help you on this request, we'll pass your compliments onto the team.
Kind regards,
Russell

Oceniono na 5 z 5

Absolutely outstanding aftercare…

Absolutely outstanding aftercare provided by Symphony after moving into our new build home. The fitter (Chris Jones) changed units we had requested (after the builder had dinged/scratched units during fitting), and he also assessed the units which had been fitted by the builder, and 3 additional which I had fitted. The units themselves are excellent and very hardy. Highly recommended.

25 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi William,
Thank you for your 5 star review, its brilliant to hear that Chris has done a great job. We'll pass on your compliments to him and the team.
Kind regards,
Russell

Oceniono na 5 z 5

Superb Service

After 10 years the brackets holding the front onto our pan drawer became fatigued and the front fell off. Went on the symphony website and filled in a form, not really expecting that anything could be done. How wrong I was! within an hour a reply came by email saying replacement parts had been ordered and would be with me within 3-5 days WITHOUT CHARGE. Indeed they were and with 5 minutes to fit, the drawer is now as good as new. Thanks Symphony.

13 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Simon,
Thank you very much for your 5 star review, its brilliant to hear we were able to help you on this, we'll pass your compliments onto the team.
Kind regards
Russell

Oceniono na 5 z 5

Chris Gray

Chris Gray was fantastic, professional and efficient in coming to our new build property to replace a couple of kitchen doors and level out the cupboards. Friendly, knowledgeable and approachable. Great service!

23 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

HI Kenzie,
Thank you for your 5 star review, its brilliant to hear that Chris has done a professional job for you. We'll pass on your compliments onto him.
Kind regards
Russell

Oceniono na 5 z 5

Chris was on time and polite

Chris Jones was on time, was polite and wore shoe covers as soon as he got inside the house. He was efficient and sorted the kitchen cupboard doors out and re aligned a couple of others.

23 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Liam,
Thank you for your 5 star review, its brilliant to hear that Chris has done an excellent job for you. We'll pass on your compliments to him.
Kind regards
Russell

Oceniono na 5 z 5

Fixing kitchen snags

The chap John Baker was friendly and thorough.

20 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

hi Michelle
Thank you for your 5 star review, its brilliant to hear that John has done a great job. We'll pass on your compliments to him.
Kind regards,

Oceniono na 5 z 5

My fridge cabinet repair

My fridge cabinet which fitted with my new build in Cambridge, which with multiple problems during the initial installation, like the doors bent again and again in short time, the fridge/freezer door leak all the time, the cabinet doors never flash with the kitchen, It last more than 2 years. It costed up tens day to work with the builder's work on the fixes but never succeed.

Until it was reach to Symphony Customer Service, their respond is highly impressing. They are highly responsible on their product and care about the service customer precepted . Although the work required multiple visit, their persistent effort on resolving problem is excellent.

Greg Fenton from Customer Service has done a great job and keep the communication clear, smooth and responsive.

Tom Holland, who worked on the fridge cabinet has done an excellent job by carefully examine the issues, focus on the details. And most important, listen to customer feedback and translate it into action. I believe Tom is definite a valuable asset and important for the company long term success in the market with ever growing competition.

18 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Chi-sing,
Thank you very much for your 5 star review, its lovely to hear that we have done excellent work and a great job for you, we'll pass on your compliments to Greg and Tom with pleasure.
Kind regards,
Russell

Oceniono na 5 z 5

Excellent cust service arrived as…

Michael Sutton Excellent cust service arrived as planned re kitchen splash back replacement new build - respected my property removed shoes etc

19 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Helen,
Thank you for your 5 star review, its brilliant to hear that Michael has done an excellent job for you. We'll pass on your compliments.
Kind regards
Russell

Oceniono na 5 z 5

Great Service from Michael

Michael Sutton attended my property today to install some replacement doors. He completed this task quickly and efficiently and tidied up before he left. He was extremely personable and not only provided guidance in respect of how to adjust a door but then did the work for me. Great service. Thank you Michael.

18 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Andrew,
Thank you for your 5 star review, its great to hear that Michael has done an efficient job for you.
We'll pass on your compliments to him.
Kind Regards
Russell

Oceniono na 5 z 5

Very helpful and fixed another couple…

Very helpful and fixed another couple of problems we were having with the kitchen quickly and efficiently as well as the original problem

18 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Christopher,
Thank you for your 5 star review, its great to hear that Michael has done an efficient job. We'll pass on your compliments to him.
Kind Regards
Russell

Oceniono na 5 z 5

Michael Sutton

Michael Sutton. Really fast and professional service. Lovely customer service and very helpful.

17 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Holly,
Thank you for your 5 star review, we're delighted to hear that Michael has done a professional job. We'll pass on your compliments to him.

Kind Regards
Russell

Oceniono na 5 z 5

Michael Sutton came round to fix some…

Michael Sutton came round to fix some of our kitchen cupboards as they were sticking. He fixed them in a timely manner.

17 marca 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Hannah, Thank you for your 5 star review, its brilliant to hear that Michael has done a great job. We'll pass on your compliments to him.

Kind Regards
Russell

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