What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Zobacz więcej
Reakcja na opinię
We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Zobacz więcej
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Delighted with our Symphony Kitchen. Our kitchen was fitted to a very high standard by Tony Burroughs. Tony made sure I was completely happy on completion. He also gave me his business card as a wa... Zobacz więcej
We had Jamie, Jason and Harvey from JLT come to do some repairs to our new build kitchen. They were excellent, very professional, completed the work and left the kitchen very tidy. They went above and... Zobacz więcej
Reakcja na opinię
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Zjednoczone Królestwo
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Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

Odpowiedź od Symphony Group
Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

Odpowiedź od Symphony Group
Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

Odpowiedź od Symphony Group
We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

Odpowiedź od Symphony Group
Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

Odpowiedź od Symphony Group

Odpowiedź od Symphony Group
Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

Odpowiedź od Symphony Group
Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

Odpowiedź od Symphony Group
Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

Odpowiedź od Symphony Group
Absolutely outstanding aftercare provided by Symphony after moving into our new build home. The fitter (Chris Jones) changed units we had requested (after the builder had dinged/scratched units during fitting), and he also assessed the units which had been fitted by the builder, and 3 additional which I had fitted. The units themselves are excellent and very hardy. Highly recommended.

Odpowiedź od Symphony Group
After 10 years the brackets holding the front onto our pan drawer became fatigued and the front fell off. Went on the symphony website and filled in a form, not really expecting that anything could be done. How wrong I was! within an hour a reply came by email saying replacement parts had been ordered and would be with me within 3-5 days WITHOUT CHARGE. Indeed they were and with 5 minutes to fit, the drawer is now as good as new. Thanks Symphony.

Odpowiedź od Symphony Group
Chris Gray was fantastic, professional and efficient in coming to our new build property to replace a couple of kitchen doors and level out the cupboards. Friendly, knowledgeable and approachable. Great service!

Odpowiedź od Symphony Group
Chris Jones was on time, was polite and wore shoe covers as soon as he got inside the house. He was efficient and sorted the kitchen cupboard doors out and re aligned a couple of others.

Odpowiedź od Symphony Group

Odpowiedź od Symphony Group
My fridge cabinet which fitted with my new build in Cambridge, which with multiple problems during the initial installation, like the doors bent again and again in short time, the fridge/freezer door leak all the time, the cabinet doors never flash with the kitchen, It last more than 2 years. It costed up tens day to work with the builder's work on the fixes but never succeed.
Until it was reach to Symphony Customer Service, their respond is highly impressing. They are highly responsible on their product and care about the service customer precepted . Although the work required multiple visit, their persistent effort on resolving problem is excellent.
Greg Fenton from Customer Service has done a great job and keep the communication clear, smooth and responsive.
Tom Holland, who worked on the fridge cabinet has done an excellent job by carefully examine the issues, focus on the details. And most important, listen to customer feedback and translate it into action. I believe Tom is definite a valuable asset and important for the company long term success in the market with ever growing competition.

Odpowiedź od Symphony Group
Michael Sutton Excellent cust service arrived as planned re kitchen splash back replacement new build - respected my property removed shoes etc

Odpowiedź od Symphony Group
Michael Sutton attended my property today to install some replacement doors. He completed this task quickly and efficiently and tidied up before he left. He was extremely personable and not only provided guidance in respect of how to adjust a door but then did the work for me. Great service. Thank you Michael.

Odpowiedź od Symphony Group
Very helpful and fixed another couple of problems we were having with the kitchen quickly and efficiently as well as the original problem

Odpowiedź od Symphony Group
Michael Sutton. Really fast and professional service. Lovely customer service and very helpful.

Odpowiedź od Symphony Group
Michael Sutton came round to fix some of our kitchen cupboards as they were sticking. He fixed them in a timely manner.

Odpowiedź od Symphony Group
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