Symphony Group Recenzje 

2255
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Chris Jones came over to resolve a few installation issues in our new build. Absolutely brilliant person, very calm, friendly and helpful. He carried out repair works quickly, cleanly and with care. H... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami kuchennymi

Informacje przekazane przez różne źródła zewnętrzne

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 362

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent work

Excellent work. Tom H was well mannered and helpful with another issue we had.

9 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Ben

Many thanks for your 5 star review, we'd be grateful if you would edit the review to include the name of the technician who attended so that we can pass on your positive feedback.

Regards
Mick

Oceniono na 5 z 5

Symphony kitchens

Had Michael Sutton come to my house to change a coloured cabinet out as the one I wanted got mixed up on an order from for my new build.

Michael was very polite, calm and helpful and respectful of my property. Had a nice chat whilst the work was done and left everything looking great and clean.

Very impressed with the service overall

12 stycznia 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Ian

Many thanks for your 5 star review, we're delighted to hear that Michael was so professional and we'll let him know how pleased you were with the work he carried out.

Regards
Mick

Oceniono na 5 z 5

Arrived on time

Arrived on time. Technician Ashley was very helpful and knowledgeable..
Sorted problem out and more.

9 lutego 2026
Opinia niezależna
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Odpowiedź od Symphony Group

Hi Customer

Many thanks for your 5 star review, we're very happy to hear that Ashley was so professional and we'll pass on your positive feedback to him.

Regards
Mick

Oceniono na 5 z 5

Professional workmanship and Friendly

Friendly, Respectful, listened to what I had to say. Kept asking if I was happy with work
Cleaned up after working and very professional knew what he was doing
Mick Sacre
Thanks Mick

9 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Margaret

Many thanks for your 5 star review, we're delighted to hear that you received such great service from Mick and we'll happily pass on your thanks to him.

Regards
Mick

Oceniono na 3 z 5

I was told that someone would be in…

I was told that someone would be in contact but after a working week nothing has happened
My laminate top is just not fit for purpose
Jacquelinecory

11 grudnia 2025
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Jacqueline

Thank you for your review, we've passed your comments to our Customer Care team.

Regards
Mick
CQ374921

Oceniono na 5 z 5

excellent service…

Keeley provided an excellent service via email. Sent out parts quickly and kept me informed

6 lutego 2026
Opinia niezależna
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Odpowiedź od Symphony Group

Hi Laura

Many thanks for your 5 star review, it's great to hear that Keeley in our Additional Units team was so helpful and we'll happily pass on your compliments to her.

Regards
Mick

Oceniono na 5 z 5

Mick Sacre

Mick Sacre - ver nice man. My dog Floki loved him !
Mick was polite and professional and finally sorted out a warped kitchen door which had been problematic!

6 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Kathy (and Floki)

Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll let him know that you we're both delighted with him!

Regards
Mick

Oceniono na 5 z 5

Michael Sutton and Dave Oaks did a…

Michael Sutton and Dave Oaks did a fabulous job with our kitchen installation. They were very friendly, professional, and highly skilled. Highly recommended. Thank you again for your help!

6 lutego 2026
Opinia niezależna
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Odpowiedź od Symphony Group

Hi Mrs Conway

Many thanks for your 5 star review, we're delighted to hear that Michael and Dave looked after you so well and we'll happily pass on your thanks to them.

Regards
Mick

Oceniono na 5 z 5

Home visit

Morley attended my home to make a repair to a kitchen unit. He was tidy, professional and very polite. Would highly recommend him

5 lutego 2026
Opinia niezależna
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Odpowiedź od Symphony Group

Hi Claire

Thanks very much for your 5 star review, it's great to hear that Morley provided such super customer care and we'll let him know how impressed you were with him.

Regards
Mick

Oceniono na 5 z 5

Brilliant service

Michael was so lovely and helpful today when he came to sort a couple of very minor snags in our kitchen. Sorted the cupboard door issue very quickly and explained what he was doing throughout the process.

Thanks very much!

5 lutego 2026
Opinia niezależna
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Odpowiedź od Symphony Group

Hi Lucy

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful and we'll pass on your thanks to him with pleasure.

Regards
Mick

Oceniono na 5 z 5

Ashley Wilson was very polite and…

Ashley Wilson was very polite and friendly during his visit. He was very efficient at sorting the problem and making everything good again.

5 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Jennie

Many thanks for your 5 star review, it's great to hear that Ashley was so helpful and we'll happily pass on your feedback to him.

Regards
Mick

Oceniono na 5 z 5

Excellent customer service

Michael visited our property to replace some kitchen units and kitchen plinths, he is absolutely amazing at what he does, excellent attention to detail and ensures great care in the jobs he undertakes. Would highly recommend. Thank you so much Michael.

5 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Rebecca

Thank you for your 5 star review, it's great to hear that you received such fabulous service from Michael and we'll be delighted to pass on your thanks to him.

Regards
Mick

Oceniono na 1 z 5

Really poor standard of installation…

Really poor standard of installation and design with numerous defects and design flaws. I would highly recommend avoiding this company and choosing a company who actually cares about quality and what they do.

5 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Timothy

We're concerned to hear that you have had issues with your installation and we'd like to look into the matter for you, please email the following details to reviews@symphony-group.co.uk

The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Any photos which might help us to assess the issues you have raised

Regards
Mick


Hi Timothy

Thanks for letting us have the details we requested so we can look into the issue for you.

Regards
Mick

Oceniono na 5 z 5

Extremely pleased!

We had a visit from John Baker today to sort some minor snagging in our new kitchen. He was prompt, polite and worked extremely hard. He even made a fuss over my dog!
Our kitchen is now homely thanks to his wonderful work.

4 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Customer

Many thanks for your 5 star review, we're delighted to hear that John did such a great job for you and we'll make sure that he knows how impressed you were with him.

Regards
Mick

Oceniono na 5 z 5

Mick was on time and left the workspace…

Mick was on time and left the workspace clean and tidy. Units look great and fitted well. Very happy with the service.

4 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi KJ

Many thanks for your 5 star review, we're very pleased to hear that Mick looked after you so well and we'll be delighted to let him know how pleased you were with him.

Regards
Mick

Oceniono na 5 z 5

I had John Mc and Callum MC Plumbing…

I had John Mc and Callum MC Plumbing out today to fix my sink basin and fully fit a new one, and I honestly couldn’t be happier with the service.

They were both really nice, professional, and respectful throughout. They kept the whole area clean and tidy, even putting coverings down to protect the floor, which I really appreciated.

They also went above and beyond by fitting the lagging too, which wasn’t expected but made such a difference.

Thank you both so much for such a great job!

Sarita – Billets Avenue, Barratt Homes

4 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Sarita

Thank you for your 5 star review, it's great to hear that you received such great service from John and Callum and we'll happily pass on your thanks to them.

Regards
Mick

Oceniono na 5 z 5

Scott and Chris came to do a technical…

Scott and Chris came to do a technical job that could’ve been costly had they been unable to do it. Managed to work it off it and fix the issue with no added cost. Spot on lads and friendly . Tidied up after themselves also

3 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Paul

Thanks very much for your 5 star review, we're delighted to hear that Paul and Chris were so capable and we'll let them know how pleased you were with them.

Regards
Mick

Oceniono na 5 z 5

Kitchen Cabinet fix

John Baker came out to fix a cabinet. He was on time, quickly identified the issue and found a solution to fix the cabinet fully. He left everything clean and tidy. Really happy with his expertise and service.

3 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Tamsyn

Many thanks for your 5 star review, we're delighted to hear that John was so professional and we'll pass on your comments to him.

Regards
Mick

Oceniono na 5 z 5

Very professional and friendly Michael from Symphony

Michael from Symphony visited us to adjust/fix the cabinet doors today. They showed to be very professional and friendly. Great service: definitely recommended.

2 lutego 2026
Opinia niezależna
Logo Symphony Group

Odpowiedź od Symphony Group

Hi Customer

Many thanks for your 5 star review, we're delighted to hear that Michael provided such fabulous service and we'll happily pass on your compliments to him.

Regards
Mick

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