Would have given 4/5 stars as the this machine is powerful. However the pipes x4 are very poor 1st attempt 1st 2 sections came apart and sunk i finally got them back and taped each section but the p... Zobacz więcej
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Zobacz, co mówią recenzenci
We hadn't used this particular supplier before but because our normal one had run out of stock we didn't have a lot of choice....but what a great decision. They have been absolutely excellent - easy t... Zobacz więcej
Have used Swell Pets for years now and always been v.happy indeed but seem to have zero customer service skills and too busy to cancel my order and refund after processing an order for 5 days with no... Zobacz więcej
Reakcja na opinię
The free delivery for orders over a certain amount is brilliant. I know my dogs' food will come next day when I order before 3pm the day before. The order has never failed to arrive. I sometimes combi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pet Supplies at sale prices with free delivery options from Swell Pets, UK's leading online pet product superstore.
Dane kontaktowe
Unit C SK14 Industrial Park, SK14 4QF, Hyde, Stany Zjednoczone
- 0161 351 4700
- www.swellpets.co.uk
2,7
Słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic product - fantastic service!
What an excellent company. The lady taking my telephone order was was knowledgable, friendly and efficient as was the delivery man. Next day delivery too. Will definitely be using again!
3 października 2014
Opinia niezależna
next day delivery
Good prices and great delivery times. Very helpful when contacted.
2 października 2014
Opinia niezależna
Two very greedy happy goldies
I received an email the same day as my order to say food had been dispatched.and it arrived on the day stated .very pleased and will continue to order from them .i have two large golden retrievers so I guess it will be often
2 października 2014
Opinia niezależna
IT WAS DOWN TO ME
JUST HAD A LOOK AT MY ORDER I HAD MISSED A LINE OF MY ADDRESS OFF SORRY
2 października 2014
Opinia niezależna
Odpowiedź od Swell UK LTD
Dear Mrs Cattell,
Many thanks for your order, and for taking the time to write your review. With regard to your address, I'm afraid that when the order was placed only the house number was provided (incomplete address given by customer), inevitably causing a delay with the courier.
This was brought to our attention by the courier the day after despatch, and the street name was added to the label; the package was then sent back out for delivery the following day.
We are only able, I'm afraid, to address the package using the information provided by the customer; should some address information be absent, then a delay in delivery is likely.
Please nevertheless accept our apologies for any communications breakdown, but be assured that all necessary actions were immediately taken by our staff, and the issue solved (package delivered) within one working day.
If you have any queries regarding this matter, please do not hesitate to call our team on 0161 351 4700.
C.Plumb
Office Manager
Speed of delivery almost unbelievable
My first order of dog food from Swellpets; best price to be found on the web and my order arrived the following morning.
1 października 2014
Opinia niezależna
Swell service from Swellpets!
I was a little sceptical about using Swell Pets because I had never heard of them previously but I was really impressed. My order was despatched very quickly and I was sent several e-mails informing me of the progress of my order. Excellent service which I would recommend.
1 października 2014
Opinia niezależna
So far....so good
Have no complaints with my first order. Delivery was within 48 hours of ordering. Will certainly be placing additional orders in the coming months.
1 października 2014
Opinia niezależna
Excellent company
Swell pets is a excellent company , very good prices and the delivery service is second to none , there next day means next day , been let down so many times by other company's but swell pets have never let me down . And just lately they are even giving free dog treats with with our dog food .
Leigh andrew
1 października 2014
Opinia niezależna
Fantastic Value
The large dog cage I ordered arrived within two days, I was just thirty minutes too late to get next day delivery.
I was a bit dubious about ordering it because it was so much cheaper than any others I had seen but I needn't have worried, it is exactly as described and very good quality.
Excellent packaging and free delivery. A perfect item and great value. I would recommend this particular item from this company one hundred percent.
1 października 2014
Opinia niezależna
Product and service brilliant!
We have used Swell Pets on numerous occasions as their prices are very competitive and their delivery is always very prompt. I have no doubt we will continue using them many many times.
1 października 2014
Opinia niezależna
Service brilliant
ordered Tuesday night delivered Thursday morning can't beat that
30 września 2014
Opinia niezależna
Handle with care!
My parcel of dog food was delivered to someone else's address so I spent all day tracking it down. Customer Service could not get the delivery info from the driver until he'd been 'interviewed' the next day so I took it upon myself to go house to house until I found my parcel.
The 3 boxes of dogfood I'd ordered were all labelled 'handle with care' but unfortunately were then placed inside a plain larher box with no such instructions on. Needless to say, upon opening I found 5 individual packs had split open in transit. Not happy.
UPDATE 1/10/14. I have received an email from Swellpets offering me a credit or refund for the 5 damaged pouches. I didn't expect this and am very impressed with their customer service. I've updated my star rating from 2 to 4 based on this. Thank you Swellpets. Happy😊
30 września 2014
Opinia niezależna
excellent
quick delivery and all products just as described - great value!
30 września 2014
Opinia niezależna
excellent
Excellent delivery service good prices will be buying from there again
29 września 2014
Opinia niezależna
Swell pets Swell service
I have used Swell Pets on numerous occasions and find their products are high quality. The delivery times are exceptional , usually next day free of charge. I order our dog food and have found that so far they have never been beaten on price. I happily recommended Swell Pets to family friends and all .
29 września 2014
Opinia niezależna
excellent
I had a dog cage from swell pets, good qualilty,good value and excellent service it came the next day .
Will certenlly order from swell pets again
29 września 2014
Opinia niezależna
Fabulous service
Would highly recommend , order processed and dispatched quickly with e-mails letting me know, also the dog food that I ordered was the cheapest that I found and free shipping was included, very happy and I will be ordering again
29 września 2014
Opinia niezależna
Great product at a good price
Ordered a dog cage , it came on time and is well made
28 września 2014
Opinia niezależna
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