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Swarkestone Nursery, DE73 7GQ, Derby, Zjednoczone Królestwo
2,7
10 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Look, this is a good, large garden centre, but this is about the restaurant.
Can someone tell me why so many items on the menu end at 11.30 am? If you are asking for a full breakfast, then fair enough. But no eggs on toast? When eggs are available with ham and chips? No sausage sandwich but ok in sausage and mash?
Ended up with two coffees, and went to Derby Garden Centre.
The refurbished restaurant looks far better than before, the service was brilliant and indeed improved upon before the refurbishment, however, here it comes the quality of the food (lunch time cooked meals) has declined almost beyond belief, dried up carrots, crispy salmon fishcakes so crispy you couldn't cut into them, plenty on the plate but unfortunately can no longer recommend having a cooked meal here these days. 29/05/2026.
Visited this garden centre today and was shocked at the sheer neglect of the plants on sale. A good proportion were either already dead or not far off. What was remaining were dry and clearly wilting. I would always much rather support an independent garden centre than a larger chain as I know how challenging it can be for small businesses. However whoever is running this company has either no understanding of how to grow plants or just don’t care. I would seriously recommend avoiding.
We experienced the smaller portion breakfast yesterday and quite frankly the portion size to cost is so expensive. We actually left still hungry. I appreciate you have a wage bill and your produce is locally sourced but you should still offer good value. Having eaten at several garden centres, in the area, this is by far the worst for value and portion size. We tried, and we actually thought the restaurant looks really good, but the prices and size of the plate served is truly a rip off.
The portion of your £8.99 Gardeners Grill breakfast is quite frankly appalling. It should be classed as a kids meal. £25 for two tiny breakfasts, with a large piece of toast and two coffees is simply not good. Our mistake for calling in when passing. The likes of Staunton Harold and Bretby garden centres are much better value to portion size.
Odpowiedź od Swarkestone Nursery & Garden Centre
I'm sorry you feel the breakfast cost more than you would like to have paid. We use fresh, locally sourced ingredients, hand cooked by our team of chefs. The cost of food and wages has increased and we recently had to do a price review with amendments to a few items on our menu.
From booking by phone to our visit today our afternoon tea experience was superb! I spoke to Nikki a couple of weeks ago to book and she carefully took details of our "likes & dislikes" and we arrived today to our specially reserved table beautifully set out. All staff were friendly, helpful and attentive and our 3 individual afternoon teas arrived exactly as I had ordered. Delicious!
We are already planning our next visit............
Thank you so much.
Odpowiedź od Swarkestone Nursery & Garden Centre
Thank you so much for taking the time to write this lovely review. It means a lot to myself and our team.
In the nursery there are a huge range of plants and staff are very knowledgeable should you have any questions. There are a wide range of plants.
However there has been a change to the restaurant. You can't see what is being cooked any more because a huge lots of boarding has been placed in front of the hot food area. It was nice to be able to view the food to help you decide what to choose, you can no longer do this. It seems very impersonal doing this. The only thing on view are the cakes. The chips I would not have again because they seem very over cooked. The homemade soups are satisfactory.
Odpowiedź od Swarkestone Nursery & Garden Centre
Hi, We recently had a renovation and extension to our restaurant, which has led to a menu review and improved soup offering. Please come back again and let us know what you think.
They have now Banned dogs, ive lived up here for a couple of years and i like to support local businesses where possible. I buy all my garden stuff and bird feeds from here sorry did, well if they dont want my money i shall take it elsewhere such a shame as i liked going there
Odpowiedź od Swarkestone Nursery & Garden Centre
The only dogs allowed at our Garden Centre and Restaurant are service dogs. It was a very difficult decision to make, however due to the reasons listed below we feel it is the correct one:
Accidents - Damaged stock from dog accidents, including high value garden furniture and plants which have to be thrown away.
Noise - We often get distressed dogs instore who can be very vocal. This loud barking can upset other customers, and echoes around the open glass building.
Health & Safety - We have had two incidences where dogs have bitten staff, despite staff asking the owners if the dog is ok to be petted.
Once again we had a great time in the restaurant, we were looked after by Sue, she made us feel right at home. The cream tea was brilliant lots of different sandwiches, shortbreads, mini cakes, two pots of tea and ofcourse fruit scones and strawberry jam with lots of fresh cream. We'll worth the money. plus we managed to get plants for the garden too.
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