Luscombe Suzuki Leeds Recenzje 

456
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have just purchased a brand new car from this dealer whom I have dealt with over the past few years for service after a terrible experience buying my current car from cars 2 and I have to say they... Zobacz więcej

Oceniono na 5 z 5

The days of shady car salesmen are well and truly over, certainly at Suzuki luscombe anyway. What a pleasurable experience it was to buy the car from here. Never felt pressured, always felt informed,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The family owned garage that has serviced the family cars for years recommended I look for a used Suzuki to replace a 14yr old VW. Luscombes in Leeds were personally recommended & my apprehension abo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a Baleno from Luscombe. Great experience. Long test drive offered, fair part exchange price and vehicle fully serviced with new MOT. No pressure to buy. Excellent pre collection video showing a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Dealer samochodów Suzuki
  4. Naprawa samochodów
  5. Naprawa samochodu

Informacje przekazane przez różne źródła zewnętrzne

A multi-award winning Suzuki dealership which does things differently. Straight talking sales staff with managers who come out the office. Refreshingly, we wont sell you a car, but we will help you buy one.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

456 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,9

Wszystkie recenzje

(456)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

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Oceniono na 5 z 5

Excellent as always

Excellent as always and carried out to perfection by the experts involved in every step of the process.

15 maja 2021
Opinia niezależna
Logo Luscombe Suzuki Leeds

Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Janet, our aim is to make it a pleasure, not a pain, and become long term friends, so it looks like we are doing OK. Thanks again not just for your kind comments, but of course your custom. All the best Robin

Oceniono na 5 z 5

The service was arranged

The service was arranged, handled and carried out to the highly professional standards that I have come to expect from Luscombes.

13 maja 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Geoffrey, I will ensure the service team sees your review along with my thanks for a great job. Really appreciate your feedback and custom. Thanks Robin.

Oceniono na 5 z 5

Every thing went well no surprise on my…

Every thing went well no surprise on my service or mot jobs a good one thanks to Suzuki

10 maja 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thank you Colin for both your valued custom and for leaving such great feedback following your recent service and MOT. I shall pass your thanks on to the service team. All the best Robin

Oceniono na 5 z 5

Excellent all round service

Excellent all round service. Like the video sent to me regarding service checks. Highly recommend luscombe Suzuki 😊

4 maja 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Paul, that’s exactly how we like it, outstanding customer service and obliging happy staff. I will make sure all the team sees your comments, they will appreciate them. Thanks also for the feedback regarding the video - much appreciated. Thanks again Robin

Oceniono na 5 z 5

Great Service

My car was collected from my home at the time advised, full service carried out, video of details e-mailed to me to see, staff contacted me to advise when it would be returned and it was delivered back washed and vacuumed. All staff very polite, efficient and friendly, 5 stars ⭐️ ⭐️⭐️⭐️⭐️

4 maja 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Karen, I will ensure the service team sees your review along with my thanks for a great job. Really appreciate your custom and to hear your positive feedback on our video technology - it certainly helps to keep you informed and see what we're doing underneath your vehicle. We look forward to helping you again soon. Kind regards, Robin

Oceniono na 5 z 5

My third good experience.

This is the third car I have bought from Luscombe Suzuki and I have always had excellent service. No one tries to talk you into buying anything you don’t want. They are true to their word and don’t make false promises. They are polite and helpful. This is why I keep returning to them.

30 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Kate, I am delighted you appreciate our unique culture of "Straight Talking Salespeople helping our customers to buy rather than selling to them" - I think it's very important and your comments confirm that we do what we say we do!. Thanks very much for your valued longstanding custom, and I will pass on your comments to the team. Robin

Oceniono na 5 z 5

Vehicle picked up and returned

My car was picked up and returned, the driver even offered to make the call so payment could be made. As someone who is hard of hearing, the offer to make the call for me was greatly appreciated. The service provided was perfect.

28 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks for taking the time to leave us a great review Paul, it's really appreciated. We always strive to be friendly and especially helpful, so it's great to get feedback like this. Many thanks again, Robin

Oceniono na 5 z 5

Yet another Suzuki from Luscombe

This is the 4th car that we have bought from Luscombe Suzuki and as with previous dealings the sales executive went out of his way to accommodate our requirements, helped by the sales manager. I collected the car on 22nd April and it had been cleaned thoroughly and very well prepared. Having bought Suzuki’s previously via Luscombe I know that the service department will look after the car whenever it is required. I can’t recommend Luscombe highly enough.

23 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thank you David for leaving such a fantastic review - we really do appreciate both your valued custom and your excellent feedback which I will be really pleased to share with the sales and after sales teams - I am really happy that you have consistently received such great service and hope we can continue to look after your motoring requirements for many years to come. Very best regards Robin

Oceniono na 5 z 5

service reception is always 5 star !!

22 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much for your review and continued custom, Sally. We absolutely love seeing people year after year and making friends with customers. I'll pass on your great comments to the ladies on the service desk and we look forward to being able to look after you again soon. Kind regards, Robin

Oceniono na 5 z 5

Luscombe Suzuki Leeds

Bought a used suzuki swift at Leeds dealership. Car was as discribed by Shaun, mint as new condition. 500 mile round trip from my home was well worth it. I would like to thank Shaun who answered my request on a Friday evening and the deal was done Saturday morning. Thank you all. In 43 years of driving one of the best dealership I have dealt with.

22 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much John for both your custom and for leaving such a brilliant review. It is great to read that you were so happy with your whole purchasing experience, despite living some distance away. It is very reassuring for those who may be considering where to purchase their next car from that you consider us to be one of the best dealerships you have dealt with in 43 years of driving - wow that is fantastic. Wishing you safe and enjoyable driving in your new car. Kind regards Robin

Oceniono na 5 z 5

Yellow warning light

Yellow warning light - booked in and found it was my bad driving - no charge.

20 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much David for both your custom and your 5 Star Review - I am pleased to know that you took the comments in good faith!! All the best Robin

Oceniono na 5 z 5

Software upgrade

Dropped off my Suzuki Vitara for a software recall. It was so efficient, I left the car and had a little walk, 35 minutes later I got a cheery call to say it was all done. Super quick and the covid restrictions were adhered to safely.
Really good service well done Luscombe 👏🏻

19 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks so much Lynda for both your custom and for your excellent review - great to know that you are so happy with the service you received from my team, especially as regards Covid safety restrictions. All the best Robin

Oceniono na 5 z 5

Car service professional service friendly…

Very professional service friendly staff. Very happy

8 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Andrea, our aim is to make it a pleasure, not a pain, and become long term friends, so it looks like we are doing OK. Thanks again not just for your kind comments, but of course your custom. Robin

Oceniono na 5 z 5

Couldn't have been better

Couldn't have been better! Timely collection and delivery by a very pleasant, professional member of staff, and prompt, informative updates on the work which was required. As thorough and efficient as ever!

8 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks so much Ian - we all work as a team, treating customers as we would like to be treated ourselves so it is great to receive feedback such as yours to let us know we are getting it right. Thanks so much for both your custom and your 5 Star review. All the best Robin

Oceniono na 5 z 5

Excellent Service as always

Highly recommend Luscombe Suzuki, excellent customer service throughout. Appreciated the video of the service, a full valet included, very happy, thank you to everyone and a special thank you to Amanda.

4 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Helen, that’s exactly how we like it, outstanding customer service and obliging happy staff. I will make sure all the team sees your comments, they will appreciate them. Thanks also for the feedback regarding the video - much appreciated. Thanks again Robin

Oceniono na 5 z 5

Excellent service throughout my recent…

Excellent service throughout my recent Vitara purchase. Simon the salesman was always professional and kept us informed. Car was great and collection smooth. Will definitely be using these for the services and future purchases. 5 star all round.

3 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thank you very much David for taking the time to leave this excellent review - I will forward your feedback on to Simon along with a big ‘thank you’ from me. I am very lucky to have a great team, and we all try our best to make buying a new car a great and easy experience, so it’s really lovely to receive your excellent comments. We look forward to taking care of your servicing requirements as well. Thanks again Robin.

Oceniono na 5 z 5

Luscombe's - Lockdown Purchase

I bought a Dacia Sandero Stepway from Luscombe Suzuki Leeds during lockdown and the car was delivered on time and to spec as agreed with the Assistant Sales Manger.

I was not able to travel to see or test drive the car, but I probably saw more of the car (including a video of the underneath) than I would have in person.

This is a reputable garage and has a refreshing attitude to sales - there is no 'push' from the sales team, which would have pushed me in the opposite direction. I would recommend this garage to anyone looking for a new or used car.

1 kwietnia 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much Callum, your experience is exactly what we strive to achieve, so knowing we really do help you buy rather than sell you a car, is wonderful reassurance, not just for what car buyers want, but also that we do as we say. Your feedback regarding our Technician's video of the underneath of the car is also very much appreciated and I will pass on my thanks to the team for a job well done. Many thanks Robin

Oceniono na 5 z 5

Another top rated experience

Another top rated experience. First class dealership.

30 marca 2021
Opinia niezależna
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Odpowiedź od Luscombe Suzuki Leeds

Thanks very much indeed for taking the time to leave such a brilliant review - great to know you had another top rate experience thanks to my team. All the best Robin

Oceniono na 5 z 5

Excellent service and extremely…

Excellent service and extremely efficient and friendly staff

29 marca 2021
Opinia niezależna
Logo Luscombe Suzuki Leeds

Odpowiedź od Luscombe Suzuki Leeds

Thank you very much Elaine for both your valued custom and your excellent feedback - I am so pleased you enjoyed such great service from the after sales team. Thanks again Robin

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