Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... Zobacz więcej
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... Zobacz więcej
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- Sklep z odzieżą męską
- Sklep z odzieżą wierzchnią
- Sklep z odzieżą uliczną
- Sklep z odzieżą damską
O Superdry - Merryhill
Napisane przez firmę
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensDane kontaktowe
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, Zjednoczone Królestwo
- 01384 483169
4,6
Doskonała
228 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff
Helpful staff - the music is too loud in all superdry shops, however, at the Merry Hill Centre branch at least there is decent music playing…
8 listopada 2022
The lad behind the till was very chirpy
12 listopada 2022
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Quick delivery to local store
Quick delivery to local store , and prompt return service .
Friendly , helpful staff instore to collect package
25 sierpnia 2022
Odpowiedź od Superdry - Merryhill
Hi Clover,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards,
Superdry Care Team
Staff were very helpful
14 sierpnia 2022
Odpowiedź od Superdry - Merryhill
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Excellent Customer Service
I've ordered online since lockdown, love free delivery and returns and since shops are open, it's so easy to drop in. I usually order 2 sizes to try and return 1 via the shop. Quality is always excellent, often collect from the shop, try on there and return 1 immediately. Staff are always happy to oblige and any refunds dealt with quickly
26 lipca 2022
Odpowiedź od Superdry - Merryhill
Hello Vicki,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
I received the wrong order
25 lipca 2022
Odpowiedź od Superdry - Merryhill
Hello Shaney,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really sorry that we've got it wrong this time. I've sent you an email to get this sorted out for you. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Superdry Care
Great instore customer service, easy ordering and delivery .
the size of the belt i needed wasn't in stock at the merry hill store i visited and was offered to have it ordered with free delivery. the assistant was so respectful and helpful and the belt arrived within a few days- i'm really pleased with the service i received. Thank you
4 lipca 2022
Odpowiedź od Superdry - Merryhill
Hi Sam,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Odpowiedź od Superdry - Merryhill
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Delivered on time.
30 czerwca 2022
Odpowiedź od Superdry - Merryhill
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Struggled to find some cropped tops…
Struggled to find some cropped tops that fit nicely in other stores. Tried the ones on in Superdry and they fit perfectly. Great price too. Will shop more often for cropped or t shirts now.
29 maja 2022
Odpowiedź od Superdry - Merryhill
Hello Jacky,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
I made some purchase online and I had…
I made some purchase online and I had to return them. I decide to do it in Superdry Merry Hill. The lady at the till was very nice and did everything just in a seconds.
14 kwietnia 2022
Don’t pay extra for special delivery as it makes no difference.
I ordered some flip flops for my holiday expecting by paying extra that they would be delivered when requested not to go on holiday without the flip flops and find that when I get back off holiday that Superdry say they were mislaid in transit and I was being refunded!!! Not a good experience.
19 marca 2022
Odpowiedź od Superdry - Merryhill
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Friendly and helpful staff
Friendly and helpful staff, always welcome,great t-shirt. Love it, thank you.
5 lutego 2022
Ladies black coat
It was really easy to order from, fast delivery service had no issues I would recommend my coat fit perfectly.
27 stycznia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.