The service B was good, Elaine who handled everything was brilliant and such a great personality. The let down was with the free car wash and hoover. The car wash was really well completed. The bigges... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very honest appraisal of the work required (ended up as B Service + Brake Fluid), clearly explained. Lucy was excellent when we collected the car and explained the invoicing and corrected an ove... Zobacz więcej
Reakcja na opinię
Without fail, every time I have had to contact the dealership or made arrangements for my car to be serviced, I have been blown away by how friendly, helpful and reassuring all staff are. Most recentl... Zobacz więcej
Reakcja na opinię
Stratstone Colchester. Lucy goes above and beyond to always rectify any issues with the vehicle and nothing is to much trouble. I will always use this branch over any closer ones to me, it’s worth... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- Stacja kontroli samochodów
- Producent samochodów
- Naprawa samochodu
- Wymiana oleju
- Komis samochodowy
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
London Road, CO3 8PH, Colchester, Zjednoczone Królestwo
- 01206 224017
4,6
Doskonała
308 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
B CLASS SERVICE From start to finish
From start to finish
C&D driver to service advisor 👌
11 września 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Sharon, we appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Service department
I dealt with a lady called Gemma in the service department she was outstanding she kept me updated every day I have never had service like this what an amazing lady the service department have really got it together from the Colchester branch I would highly recommend anyone with a Mercedes to use this branch so helpful and professional well done to Colchester
8 września 2026
Opinia niezależna
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Michael,
Gemma will appreciate you leaving a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Room for improvement!
The service B was good, Elaine who handled everything was brilliant and such a great personality. The let down was with the free car wash and hoover. The car wash was really well completed. The biggest let down was the hoover, the front 2 seats were hoovered very well, the middle was half completed, then the boot was left and not touched. This was the biggest let down, but I didn't notice until I arrived home so was not easily rectified.
8 września 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello David.
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Mercedes-Benz of Colchester Customer Services
Stratton Experience. Everything that I asked for was done
Everything that I asked for was done, and in a very professional way. All staff were helpful
7 września 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Bernie.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
Don't ever bother buying a Mercedes Extended Warranty!
Louis was very quick to answer my queries.
4 września 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Suzanne,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Mercedes-Benz of Colchester Customer Services
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Garry,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Colchester Customer Services
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Pierre,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Mercedes-Benz of Colchester Customer Services
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
We recently dealt with Mercedes…
We recently dealt with Mercedes Colchester and couldn't be happier with the experience. From start to finish, the communication was exceptional—we were kept fully informed every step of the way, which made everything stress-free. The overall level of service was top-tier, professional, and genuinely welcoming. We’re extremely impressed and will definitely be returning in the future.
27 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Amazing service
Without fail, every time I have had to contact the dealership or made arrangements for my car to be serviced, I have been blown away by how friendly, helpful and reassuring all staff are. Most recently my car was in for a service and Lucy in particular made the experience smooth and stress-free.
26 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lucy at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very efficient and helpful staff - Louis was particularly helpful.
Very efficient and helpful staff. Went the extra mile to help when paying by a new system as I’m not very technical. Car arrived on time and very clean. Thanks.
17 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Support
The team in Colchester (more specifically Louis) who handled the whole interaction in a professional way.
18 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very professional service as always :-)
13 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hi,
Thank you for your positive review.
The team at Stratstone Brand are always happy to help!
Have a great day!
Stratstone Brand – Customer Services
Car was ready to test drive on our…
Car was ready to test drive on our arrival. Paul gave an excellent overview and demo.
12 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hi James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Paul at Dealership
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
Louis in service was fantastic
Louis in service was fantastic
highly recommend - will be back again
12 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Zoe,
Louis will appreciate you leaving this a review - thank you!
Have a nice day!
Mercedes-Benz of Colchester Customer Services
The team made the whole experiance…
The team made the whole experiance friendly they went above and beyond nothing was to much trouble
4 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Aaron,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great communication booking by Lucy…
Great communication booking by Lucy excellent service provided
11 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello Peter,
Lucy will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great service from the at Colchester…
Great service from the at Colchester Mercedes Benz, the service team consistently deliver above what I expect from them. the understanding, openness, and commitment to deliver a great service with competitive pricing is outstanding.
7 sierpnia 2026
Odpowiedź od Stratstone - Mercedes-Benz of Colchester
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.