I’m so impressed with Stratstone Audi Halesowen. I received outstanding service when I purchased my car last October. On my return to the dealership to have my car MOT’d the customer service was... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I took my car for it's annual service at the Audi Halesowen branch. I had a good experience overall. This was significantly different to previous interactions I had with the team. My point of contact... Zobacz więcej
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A real customer centric approach from the team. I had an issue that originated at another branch asthey had closed down and couldn’t resolve. Audi Halesowen just took it in there stride to get it sort... Zobacz więcej
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I WOULD LIKE TO THANK STUART THE PARTS MANAGER AND DAVID HOPSON FOR THERE HELP TO SOLVE A SPACE SAVE ISSUIE ON OUR A3 SALOON. GUYS THANK YOU VERY MUCH FOR YOUR HELP AND ALSO THE LADY ON RECEPTION FO... Zobacz więcej
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Informacje dotyczące firmy
- Salon samochodowy
- Stacja kontroli samochodów
- Producent samochodów
- Naprawa samochodu
- Wymiana oleju
- Komis samochodowy
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
Manor Lane, Halesowen,, B62 8RD, West Midlands, Zjednoczone Królestwo
- 01214 688 767
4,1
Dobra
109 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Halesowen Audi
Had to return for some minor work to be completed after originally booking the work in to be done with my MOT and service.
The young lady was very helpful though in getting the work sorted out.
22 lutego 2025
Odpowiedź od Stratstone - Audi Halesowen
Hi Mr Myrie,
We understand that having to return for additional work after your MOT and service can be frustrating.
We're glad to hear that our team member was helpful in resolving the issue.
We strive to provide a seamless experience for our customers and will use your feedback to improve our processes.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Deana,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
I have been their customer for nearly…
I have been their customer for nearly three years and the employees are kind. Thank you for everything.
19 lutego 2025
Odpowiedź od Stratstone - Audi Halesowen
Hi Shahram,
We appreciate your kind words and loyalty.
We're glad you've had positive experiences with our employees.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Ian,
We are delighted to hear that you have had positive experiences with our staff.
Customer Services
These guys are brilliant
These guys are brilliant. All the staff are helpful and Chloe was great. Very impressed again 🙏
2 lutego 2025
Odpowiedź od Stratstone - Audi Halesowen
Hi Joanne,
Thank you for your kind words about Chloe.
We are delighted to hear you had a positive experience and appreciate your feedback.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Richard,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Mr Nairn,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me us service.followup@stratstone.com.
Thank you,
Customer Services
The ease of getting my car booked in…
The ease of getting my car booked in and sorted. Special thanks to Chloe Hassett 👍
14 stycznia 2025
Odpowiedź od Stratstone - Audi Halesowen
Hi Kevan,
We are so glad to hear that you had a positive experience.
We appreciate your kind words about Chloe.
Customer Services
A superb Audi experience
I'm delighted with my Audi and with the service I receive every time at Audi Halesowen.
In particular I want to praise Hannah at reception for her wonderful and warm welcome, support and incredible positivity and personal touch. She's an absolute asset to Audi Halesowen and make every visit a pleasant experience.
Also a big shout out to Chris who assisted me with the purchase of my dream car who always makes sure to come say hello to me every time I visit the shop.
What a wonderful team!
17 stycznia 2025
Odpowiedź od Stratstone - Audi Halesowen
Hi Barbara,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you are happy with your Audi and with the service you receive at our dealership.
We are thrilled that you found Hannah and Chris to be so helpful and that they made your experience so enjoyable.
We appreciate your feedback and are glad you are happy with our team.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi,
Thank you for your positive review.
Have a great day!
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Andrel,
Thank you for your kind words and positive review.
We're thrilled to hear you had a great experience.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hi Mark,
We appreciate your kind words and are thrilled to hear you had a positive experience.
We strive to provide excellent customer service and are glad we met your expectations.
Customer Services
Excellent Service
Service always very friendly and helpful. The team are very welcoming and keep you updated on progress plus the car always comes back to me looking brand new. Great work team!
29 listopada 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi Harminder,
Thank you for your kind review.
We are delighted to hear that you are happy with the service you receive and that our team is helpful and welcoming.
We appreciate your feedback and hope to see you again soon.
Customer Services
Brilliant service and go above and…
Brilliant service and go above and beyond for customers!!
27 listopada 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi Mrs Waters,
Thank you for your kind words.
We're thrilled to hear you had a positive experience with our service.
Customer Services
The staff are always extremely…
The staff are always extremely welcoming, accommodating and can never do enough for their clients.
One of the main reasons for buying another Audi, was the outstanding service from Audi Halesowen
15 listopada 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi Mrs Rubbins,
Thank you for your kind words.
We are delighted to hear that you were impressed with the service you received.
We appreciate your feedback and hope to see you again soon.
Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Customer Services
Really helpful
Really helpful, resolved my issue even though they hadn’t officially got an appointment for a couple of weeks. Staff were lovely especially Olivia.
25 października 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi,
We're so glad to hear that you had a positive experience.
We appreciate your kind words about our staff, especially Olivia.
Customer Services
Staff brilliant all knowing their job
Staff brilliant all knowing their job and doing it well
13 października 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi Des,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Excellent service very welcoming staff.
23 września 2024
Odpowiedź od Stratstone - Audi Halesowen
Hi,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
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