I’m so impressed with Stratstone Audi Halesowen. I received outstanding service when I purchased my car last October. On my return to the dealership to have my car MOT’d the customer service was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I took my car for it's annual service at the Audi Halesowen branch. I had a good experience overall. This was significantly different to previous interactions I had with the team. My point of contact... Zobacz więcej
Reakcja na opinię
A real customer centric approach from the team. I had an issue that originated at another branch asthey had closed down and couldn’t resolve. Audi Halesowen just took it in there stride to get it sort... Zobacz więcej
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I WOULD LIKE TO THANK STUART THE PARTS MANAGER AND DAVID HOPSON FOR THERE HELP TO SOLVE A SPACE SAVE ISSUIE ON OUR A3 SALOON. GUYS THANK YOU VERY MUCH FOR YOUR HELP AND ALSO THE LADY ON RECEPTION FO... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- Stacja kontroli samochodów
- Producent samochodów
- Naprawa samochodu
- Wymiana oleju
- Komis samochodowy
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
Manor Lane, Halesowen,, B62 8RD, West Midlands, Zjednoczone Królestwo
- 01214 688 767
4,1
Dobra
109 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Olivia and Craig are simply brilliant
Olivia and Craig are simply brilliant, a credit to audi
20 maja 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Halesowen Audi Customer Services
Fantastic customer service always go…
Fantastic customer service always go above and beyond.
Service team
Jon Rogers and Olivia Doherty.
7 maja 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello Marion.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Halesowen Audi Customer Services
Audi had my vehicle for a standard…
Audi had my vehicle for a standard recall , they missed placed a part and I received lies and excuses and I’m constantly trying to get answers but all I’m getting is lies and excuses from poorly trained staff.
28 marca 2026
Opinia niezależna
Odpowiedź od Stratstone - Audi Halesowen
Hi Mark,
Thanks for sharing your feedback on your experience with Halesowen Audi. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Halesowen Audi Customer Services
Audi service
Car was serviced and moted promptly and a good clean and wash to free of charge the staff are great and always look after you
8 kwietnia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Wyatt,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Halesowen Audi Customer Services
You engineer charge per hours 180 but…
You engineer charge per hours 180 but what about customer time when your customer wait 5 hours just for service
26 marca 2026
Odpowiedź od Stratstone - Audi Halesowen
Hi Gurudeep,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Top service very happy
18 lutego 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Halesowen Audi Customer Services
I have always felt well looked after at…
I have always felt well looked after at Halesowen Audi, been going there for many years, and even though my car is one of the older ones now, they still look after it. Friendly polite and always willing to answer any questions.
16 marca 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Halesowen
Hello Mary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Recommended to all
recently purchased an Audi Q5, and the experience has been exceptional from start to finish.
Big thanks to all the staff from reception to salesman
Especially yaseen
I purchased the car totally without test drive and even seiing it,
Yas acted my eyes and described the car as it was
Well please with my car
Big thanks to all
16 lutego 2026
Opinia niezależna
Odpowiedź od Stratstone - Audi Halesowen
Hello Ansur,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Care and Consideration
8 lutego 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Jim,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Impressive...
Had a breakdown.upon receiving my vehicle they did a prompt diagnostic, repaired and got the vehicle back to me within a week. They kept me informed. We'll done guys.
22 stycznia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Great service at Audi Halesowen
Great service at Audi Halesowen. Friendly and helpful staff. Thanks to Craig for sorting out my service plan. Would recommend
16 stycznia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Maurice,
Craig will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
etron Software issues
Great service. Had an issue with the charging function, which was software related. Left the car with them and it was resolved during the day as it needed an update.
14 stycznia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Wow!
Wow!
What a fantastic service provided by the service team.
Nothing is ever a problem and the updates are first class.
Wont hesitate to use again
7 stycznia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Halesowen Audi Customer Services
Very nice staff and good dealing.
Staff are very nice and friendly dealing. They offer coffee. Much better then other (birmingham & wolverhampton) branch’s. Service’s also very good.
2 stycznia 2026
Odpowiedź od Stratstone - Audi Halesowen
Hello Sarpreet,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Halesowen Audi Customer Services
Just a very good experience overall
Just a very good experience overall, from ease of booking to pleasant welcome and service on the day, cannot fault in any way
17 grudnia 2025
Odpowiedź od Stratstone - Audi Halesowen
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Halesowen Audi Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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