finance is sold with "2 years free servicing". Yet the small print only states 1 oil service and 1 inspection service. Finance is being mis-sold. I am raising this with the FCA.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having had a poor experience in a local Audi dealership near Windsor (won't name which one!), I now take my Audi to Amersham. Their service has always been great, really attentive staff, always quick... Zobacz więcej
Reakcja na opinię
Kevin Grace is a first class advisor and really helpful and supportive.
Friendly quick service which was also good value. I waited for the work to be completed in a comfortable area with decent coffee available.
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Komis samochodowy
- Naprawa samochodu
- Producent samochodów
- Stacja kontroli samochodów
- Wymiana oleju
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
White Lion Road 4-8, HP7 9JD, Amersham, England, Zjednoczone Królestwo
- 01494 304 692
3,5
Średnia
123 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Stratstone - Audi Amersham
Hello Christopher,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Came here after being ignored at West…
Came here after being ignored at West London Audi, what a difference. Loui our sales advisor was amazing from start to finish. I'm loving my brand new car.
27 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hi Jay,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Loui at dealership.
Have a lovely day!
Amersham Audi Customer Services
great serviceverything was as expected and the…
Everything was as expected and the service team provided excellent customer support
17 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Charlotte,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent communication before and…
Excellent communication before and during the car servicing. The team were efficient and friendly. Thank you.
17 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Margaret,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Service and additional repairs …
All okay and service was good although had to call myself for updates and the payment for the second work had to go to bank and not able to pay over the phone by card this was not advised to me initially when the car was returned to me
3 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Sarah,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Amersham
Hello Damian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Amersham Audi Customer Services
Excellent service and MOT
Car service and MOT carried out very efficiently and available for collection at the requested time.
16 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Douglas,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Pleasant people to deal with
10 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
All the staff were great
All the staff and in particular Kevin Grace was an absolute pleasure to deal with. I will definitely be returning to Audi Amersham having had such a great experience
3 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hi John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kevin at Dealership
Have a lovely day!
Amersham Audi Customer Services
Excellent Service from Start to Finish
I had a great experience with Amersham Audi from start to finish. The whole customer journey was smooth, professional, and well-managed. The team was friendly, knowledgeable, and kept me informed throughout the process.
4 marca 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Imran,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Odpowiedź od Stratstone - Audi Amersham
Hello Roger,
We appreciate you leaving us a review - thank you!
Have a nice day!
Amersham Audi Customer Services
Staff very attentive
Staff very attentive, and kept informed of progress as car was being serviced and i was waiting.
3 lutego 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Doreen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Got the issue resolved second time…
Got the issue resolved second time around, but took too long from start to finish, not what I expect from a premium brand
9 lutego 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Orin,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Terrible again
Terrible again. Do everything you can to avoid using this service centre
Awful communication
Think that they can keep your car indefinitely and blaming the other departments
Had our car since last week and just told me it’s at the back of the queue!!
2 marca 2026
Opinia niezależna
Odpowiedź od Stratstone - Audi Amersham
Hi Cathryn,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Joshua was very polite and helpful
Joshua was very polite and helpful. It was a pleasure dealing with someone so supportive, and he made the overall Audi experience very positive."
10 lutego 2026
Odpowiedź od Stratstone - Audi Amersham
Hello, I appreciate you taking the time to leave this review! I am very pleased you are satisfied with your visit! We hope to be of service to you again! Stratstone Customer Services
Routine service
Routine service, all done ok, unfortunately they said they were unable to wash it. This wasn't the first time this happened, seems to be an issue with Amersham Audi.
13 lutego 2026
Odpowiedź od Stratstone - Audi Amersham
Hello, Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers. We truly appreciate your review and we're committed to improving. Please reach out to us at stratstonecustomercare@stratstone.com. This will enable us to address any areas of concern and ensure a better experience for you and others. Thank you once again for taking the time to review us. Stratstone Customer Services
Odpowiedź od Stratstone - Audi Amersham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Quality of work and cleanliness of car
Quality of work and cleanliness of car. As normal, all work was carried out well and a full explanation was given. The car was returned in a pleasing condition.
29 stycznia 2026
Odpowiedź od Stratstone - Audi Amersham
Hello Baxter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Service absolutely fine but no phone…
Service absolutely fine but no phone call about extending warranty
24 stycznia 2026
Odpowiedź od Stratstone - Audi Amersham
Hi,
I am sorry to hear that you are struggling to get through to our dealership in Amersham Audi.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Amersham Audi Customer Services
Odpowiedź od Stratstone - Audi Amersham
Hello Ben,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.