Zero service. Stuck with a subscription I can't cancel.
This is a high quality magazine for kids, with a nice range of stories and puzzles inside.
I tried the 3 issue trial subscription to see if my oldest would like it, but it seems she's not quite old enough for it yet.
So I tried to cancel my subscription.
And I tried.
And I tried again.
They don't respond to emails or voicemails.
Rather alarmingly when you call the customer service number advertised on their website an automated voice tells you it's rerouting your call to a "mobile voicemail". You leave a message and no-one calls back...
Meanwhile they're still sending me magazines that my children don't want, and charging me for it.
I am totally disgusted with this lack of service and feel completely ripped off.







