Stelrad Ltd Recenzje 

4490
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The 1800 double radiator was delivered in the time slot started by two very helpful young men who carried it to garage for me. It was packaged very well so little chance of it getting damaged in tr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely good customer service from my first enquiry. There was a problem with the initial delivery due to damage in transit to the courier but this was resolved quickly with a free next-day slot. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The heat calculator was really easy to use to help me find the right radiator. I also got helpful advice on this when I called the firm. When I bought the wrong sized radiator the exchange was super e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to order and good to order from the manufacturer. Also you know it is a genuine quality product - hence I didn't take a risk by ordering from elsewhere where it was a little cheaper. Radiator i... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z grzejnikami
  2. również w kategorii:
  3. Bojlery i ogrzewanie
  4. Dostawca materiałów budowlanych
  5. Dostawca urządzeń grzewczych
  6. Sklep z artykułami domowymi
  7. Wyposażenie łazienek

O Stelrad Ltd

Napisane przez firmę

Thank you for leaving a review

Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.

Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.

We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.

Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.

Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:

  • Standard steel panel radiators
  • Premium panel and designer radiators
  • Decorative and coloured radiators
  • Steel column radiators
  • Cast iron column radiators
  • Towel rails
  • Premium electric radiators and towel rails
  • Low Surface Temperature (LST) radiators for schools, hospitals and care environments
  • Special Application radiators for specialised spaces and applications

Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.

We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.

We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.

You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.

Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.

contact us SHOP NOW

Bringing radiator style into UK homes

Napisane przez firmę

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(4490)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 727

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

reliable company and competitive prices

reliable company, competitive prices and quick delivery

30 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey

Oceniono na 5 z 5

Item delivered well packaged to prevent…

Item delivered well packaged to prevent damage

4 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey

Oceniono na 1 z 5

Order never received

Sadly I have never received my order so I can only give the lowest score.
Not impressed.

2 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Good morning, thank you for your review. I am sorry to hear that you haven't received your order. I am going to contact you direct via email regarding this. Kind regards Stacey

Oceniono na 5 z 5

Ordered what I needed and got it quite…

Ordered what I needed and got it quite quickly

2 sierpnia 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey

Oceniono na 5 z 5

Highly recommended

Great customer service. Highly recommended.

10 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey

Oceniono na 5 z 5

Firstly it's the quality of the…

Firstly it's the quality of the Hattersley cast iron radiators we ordered, which are superb, they were packaged really well, and delivered on the agreed day. The little thoughtful touches like a little pot of touch up paint for any small chips caused by the fitting process. All in all really pleased with how they look since British Gas fitted them for us. Thank you Stelrad...

10 lipca 2026
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Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey

Oceniono na 5 z 5

I always buy Stelrad Radiators

I always buy Stelrad Radiators - Top quality products, customer service and delivery.

8 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy

Oceniono na 5 z 5
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thankyou for you 5* review.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy

Oceniono na 5 z 5

Easy access thru website

Easy access thru website, del’d promptly & good prices

27 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Ordering on-line was simple

Ordering on-line was simple. Delivery on time.
Good product quality.

27 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Great service and price

Ordered 3 radiators direct from Stelrad. Excellent service, very quick and easy to do on their website. The radiators are very well packaged and great quality. Were delivered in their stated window time. And so much cheaper than some of the big retailers.

27 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

The best customer service ever

The staff were very polite and helpful, just a great company to deal with

10 sierpnia 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Great service!!

Had a small problem with radiator that I ordered.
Made a phone call to Stelrad and had terrific response solving my problem immediately. Great service.

27 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Great company to do business with

Great company to do business with, very professional.

8 czerwca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Easy to use web site

Easy to use web site. Delivery on time and efficient. Product good and room enhancing.

22 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Quickly supplied the part I needed.

Quickly supplied the part I needed.

Postage / delivery quite expensive considering size of part.

4 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

First radiator had to be returned as…

First radiator had to be returned as damaged but a replacement was despatched the following day.
Second radiator had no issues so all good. Good prompt customer service.

2 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.

If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Recommend this company

Easy to order on the website and quick delivery received would recommend.

23 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Ordering was easy

Ordering was easy - delivery prompt- unfortunately one radiator was damaged but a quick call no quibble and the replacement was delivered the very next day l was very happy with everything

22 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 4 z 5

Very good service

Very good service. Fast delivery.

22 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

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