Stelrad Ltd Recenzje 

4490
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The 1800 double radiator was delivered in the time slot started by two very helpful young men who carried it to garage for me. It was packaged very well so little chance of it getting damaged in tr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely good customer service from my first enquiry. There was a problem with the initial delivery due to damage in transit to the courier but this was resolved quickly with a free next-day slot. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The heat calculator was really easy to use to help me find the right radiator. I also got helpful advice on this when I called the firm. When I bought the wrong sized radiator the exchange was super e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to order and good to order from the manufacturer. Also you know it is a genuine quality product - hence I didn't take a risk by ordering from elsewhere where it was a little cheaper. Radiator i... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z grzejnikami
  2. również w kategorii:
  3. Bojlery i ogrzewanie
  4. Dostawca materiałów budowlanych
  5. Dostawca urządzeń grzewczych
  6. Sklep z artykułami domowymi
  7. Wyposażenie łazienek

O Stelrad Ltd

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Thank you for leaving a review

Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.

Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.

We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.

Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.

Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:

  • Standard steel panel radiators
  • Premium panel and designer radiators
  • Decorative and coloured radiators
  • Steel column radiators
  • Cast iron column radiators
  • Towel rails
  • Premium electric radiators and towel rails
  • Low Surface Temperature (LST) radiators for schools, hospitals and care environments
  • Special Application radiators for specialised spaces and applications

Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.

We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.

We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.

You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.

Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.

contact us SHOP NOW

Bringing radiator style into UK homes

Napisane przez firmę

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(4490)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 727

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

On time delivery

On time delivery , and kept notified upon there actions.

26 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Very pleased with my purchase

Very pleased with my purchase. It was easy to place my order. The delivery was quick and I'm really pleased with the radiators performance.
Will certainly purchase again directly from Stelrad.

27 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Your Google at what you do keep on doing it

The girls on the phone were helpful, knowledgeable, friendly and nothing was any trouble, brilliant well done

4 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Delivery was perfect

Delivery was perfect, no issues and radiator as expected, no damage,etc. Would reccommend, cheaper overall than other radiator options!

3 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 4 z 5

Needs slightly better packaging to…

Needs slightly better packaging to protect during shipping as arrived with minor dings and chips from its journey. Product excellent as ever.

25 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.

I am going to email you separately regarding this review
Thanks
Stacey

Oceniono na 5 z 5

Thanx

Amazing service

25 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

This Stelrad radiator is a very good…

This Stelrad radiator is a very good design even though I only bought the basic type very strong and well made. I'm sure this will make the home warmer this coming winter. I shall order some more from Stelrad in due course.

24 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 2 z 5

very late parts arrival.

24 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Good morning, thank you for you review. I am struggling to find details of this order. if you need any further assistance please contact us at Stelraddirect@stelrad.com so we can look into this further for you

Kind regards

Stacey

Oceniono na 5 z 5

Good quality radiators

Good quality radiators, well worth the price.
Delivered in a good time frame and packed really well, would definitely use Stelrad again.
Great service, thanks guys and girls

22 sierpnia 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Radiator saddle clips.

Web site was easy to navigate, found what I was looking for with no problem, one thing I would say is my item was a little bit over packaged, my tiny little radiator saddle clips came in a massive plastic bag, that aside they worked a treat and now my radiator is firmly held into the wall brackets with no movement.

23 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Great service

Great service, great product, quick delivery, definitely will use again 5 star's

22 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Great service

I found it quite easy to pick the radiator size that I needed and the service was very good.

21 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Easy to place an order

Easy to place an order. Great delivery service. Great radiators at competitive prices

19 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Excellent website & delivery service

It was easy for me to find the product I was looking for on the website. I feel that for spare parts is the price point was good. I ordered on express delivery and it was delivered promptly to be fitted by plumber.

12 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

You had exactly what I wanted at a…

You had exactly what I wanted at a really good price. I ordered on line and delivery was prompt. Once unwrapped I found one side panel was damged, phoned immediatley and a replacement panel was received two days later without any fuss.
Excellent service.

15 sierpnia 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Found what I was looking for on their…

Found what I was looking for on their web site, ordered it and got it quickly. What more do you want?

18 sierpnia 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Product delivered on time and as…

Product delivered on time and as advertised.

26 lipca 2026
Logo Stelrad Ltd

Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 1 z 5

Delivery service poor i had to collect…

Delivery service poor i had to collect the parcel when with only four clips in the parcel it could have been posted through the letter box and also postage cost

15 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for sharing your feedback. We are very sorry to hear that your delivery experience did not meet expectations and that you had to collect your parcel. We understand the frustration regarding the delivery costs and that the package wasn't posted, as the delivery took place via APC there is an option to leave this in a safe place or for it to be posted but this has to be requested by the customer on the link provided by them. We will pass on the feedback regarding delivery charges
Kind regards

Stacey

Oceniono na 4 z 5
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Odpowiedź od Stelrad Ltd

Thank you for your 4* review and the feedback regarding the delivery
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Oceniono na 5 z 5

Superb service

Superb service. Unfortunately the radiator was delivered slightly damaged through transport, but an e mail and telephone call the next day and a new radiator was delivered the following day. You can’t ask for better service than that. Excellent well recommended.

15 sierpnia 2026
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Odpowiedź od Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

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