Their internet is good but customer services is bad!! I had purchased a sim card through nusuk app but the counter guys at Jeddah airport refused to honor that. . They said that I'll get that sim only... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Detta gäller STC Björkekärr. Fullkomligt uselt gym. Wifi fungerar inte alltid. STC skyller på fastighetsägaren. Trasiga maskiner tar lång tid att laga. Idag var hela gymmet strömlöst och det gick inte... Zobacz więcej
STC call center is the most worst and the 900 call is very bad platform and there is no way to talk with person and it is simple time wasting to talk with automated voice. I am loosing my money and li... Zobacz więcej
Patrick who works for STC group is one of the exceptional mentors and teachers I’ve had in my life time. He has the patience to make the learner understand a task whether it takes double the time or... Zobacz więcej
Informacje dotyczące firmy
- Dostawca usług telekomunikacyjnych
- również w kategorii:
- Hosting internetowy
- Operator sieci komórkowej
Dane kontaktowe
Arabia Saudyjska
- www.stc.com.sa
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This company lies and steals from you
Do not sign anything over to this useless unprofessional company , they will promise you the world and deliver 0. Never call when they say they will and do nothing
Please refund order number 16484836.
Please refund order number 16484836.
STC agent took my money and did not process my refund (He could not register the SIM due to system issues).
Stay away from them
Stay away from them, their home internet services are horrible . They charge you a fortune for something that does not work
Unhelpful Customer Support and Issue Resolutions
I am currently abroad and just disappointed by the way STC provides customer support. I have to activate my roaming and neither can I login nor am I able to reach them through phone. Their website throws errors, their e-mail support replies with a generic message and the phone line offers English support but it stays in Arabic! The only thing I'd appreciate is that their connection is usually very stable, no matter where you are in KSA.
Appears to me like the typical issues a big companies like STC have
Commitment to customer request
I am Noah Ahmed, Account Manager in My company to coordinate with Zain Sudan,I have STC prepaid service, Yesterday there was SAWA service actived automatically for me, even it is good it will safe money for me, which is not good is that I have told the guy who initiate the service for me, I don't want any service, when I need I will activite it by Myself, so really I am not happy by this action and it give me bad Impression about STC as I knew it is leading tele communication in KSA. at the end thanks to give me this chance to explain my notice.
My STC no 053 413 2533
VERY BAD EXPERIENCE WITH STC
Very bad experience, very very bad.
20 GB not working FaceTime, Imo ex....
I lose my money, I advise you no 1 is Mobily.
My Makkah friend told me buy Mobily is no 1.
STC was not helping ,very bad call and internet, we went in madinah main office, not helping. If I write millions time that not enough, very bad experience. Me and my wife lost money.
Fraudulent staff
I went for Umrah and asked for 1 sim card. I found out later the STC employee created 2 Sim cards under my name and fingerprint. I heard from another operator that the second sim will most likely be used for Fraud.
When the service is canceled, its fees remain in the invoice and the fees can only be refunded with a complaint
Unfortunately, I canceled a service, and the fees for this service appear in my bill, the next bill, and the long wait with technical support reaches 20 minutes, and he cannot reach the financial department or transfer my complaint to them, then the fees were deducted and they left the tax for these fees, unfortunately my experience is always bad with this company
Worse worse worse worse worse worse…
Worse worse worse worse worse worse service...... NEVER BUY THIS pathetic SIM OR ANY OTHER SERVICE IF you ARE COMING to PERFORM UMRAH OR HAJJ.
I can't imagine any bad service like this. They treat you like trash after charging huge amount for packages that will never work.
If you want peace of mind please NEVER fall in their trap.
I am here from last 5 days visiting their office and every possible option they have but they only make lame excuses. They don't care for the customers. They are only earning money by giving you trash and pathetic service.
I bought a SIM from the airport with a package for 14 days. It costed me 65 SAR and it worked only for a day and stopped.
I went to the office with all proofs and they did nothing. And asked me to buy a new SIM.
Technicians don't arrive on time. Even the complaint portal throws errors.
I scheduled a Baity Entertainment (fiber internet) package to be installed in my home. First of all, the 900-support asked me to pay an insurance money (300 SAR) verbally telling me a Sadad number. They said that the technician will only come if I pay this amount. Once I paid, I was stuck as they just did not come in the timeslot provided. On the 4th call in a day, I was told they will contact in 24 hours. I am without internet for 4 days now and paying for expensive packages. When I attempted to raise a complaint through their website, even that raised an error.
موقع جدا مميز و يقدم خدمات ممتازة
موقع جدا مميز و يقدم خدمات ممتازة
A very special site and excellent services
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