Standard Life UK Recenzje 

I took out a pension plan some time in the 1980's before online technology , all my correspondence since then has been via post.
I recently tried to set up an online account which failed , I phoned the next day and answered all questions relating to account set up and got a link to my mobile phone , I tried to register but the computer said "no" .
I looked on trustpilot and was shocked to see so many one star complaints and decided I was going to have to fight to get my money back off them.
I rang the next day and a new link was sent which worked and I successfully open an online account.
I was told that the app would enable me to drawdown my 25% tax free sum , so I requested the drawdown using the app ( lots of questions ) .
they said they might be writing to me to request additional proof of identity .
they never wrote to me but the drawdown amount was sent to my bank account in under a week , no message that it was being sent , no communication at all , as it seems the way these days .
I was expecting ten rounds of fighting and frustration as previous pension companies have gone out of their way to make the process difficult.
so in this case we'll done standard life .

Just transferred from phoenix to standard life, the process was smooth and straightforward, setting up an online account was easy and the online account is clear and easy to navigate

Als Student der Wirtschaftsinformatik habe ich kurz nach der Millenniumwende eine kapitalgebundene Lebensversicherung mit Berufsunfähigkeitskomponente inkl. Airbag abgeschlossen. Der erfahrene MLP Berater hat mit mir schon damals die richtige Kombination aus höheren Anteilen (Partizipation) am Kapitalmarkt vorgeschlagen, welches die Standard-Life als britische Lebensversicherung bietet. Fünf Jahre nach Abschluss der Police, bin ich berufsunfähig geworden.
Nach Einreichen der Gesundheitsdaten an die Versicherung, hat es ca. drei Monate bis zur Leistungszusage (BU) gedauert.
Nach nun 17 Jahren der BU-Zusage (2009) arbeite ich bei einem staatlichen Transportunternehmen im Service und somit nicht im akademischen Bereich.
Auch hier zahlt die SL via geringerem Gehalt und Wechsel / bzw. Senkung des Berufsniveaus weiter!
Jedes Jahr bekomme ich die Perfomancedaten meines Depots und freue mich über die überdurchschnittlichen Renditen erreicht durch die Anlageexperten aus Edinburgh (Standard-Life).
I can say only one: Brilliant !

I was informed my transfer could take up to 4 weeks but it was completed without any issues in just a few days.

Superb service adding other pensions to my account. Easy to use app clear timely communication and transactions completed swiftly

Smooth and efficient, friendly staff all completed on a phone call.

Set up a SIPP 3 weeks ago not heard a thing since I’ve phoned up 3 time within the space of a week to be told it’s being processed and would be done by the 10th August so I checked on the 10th of August and still nothing

If there was a zero that’s what I would have chosen. Was advised by phoenix to transfer to Standard Life & I wanted to take a tax free draw down , I’m still waiting 2 months later for pay out . My first paperwork work from them had my wrong plan number on which meant I kept failing security questions , when you do get through the staff aren’t helpful, at all . They keep saying they don’t know why my payment isn’t being processed , feel like they are just delaying payment. My advice would not to put your hard earned cash with Standard Life .

Standard life returned money from my pension to an ex-employer even though there was an active dispute over an alleged overpayment. Disgusted with my experience to be honest.

Staff and service made it so easy and secure to transfer my pensions into one pot, thank you x

Very easy to transfer other pension pots to standard life pension pot on line…Using the app..

Complaint still unanswered. Despite the response from Standard life, it's been a couple of days and yet despite being told someone will investigate and I should call them. This goes to show poor governance. I really cannot recommend this company and will be looking for someone else to invest my future hou funds from the recent sell if mh house. Not willing to give this company any more chances especially handing over such a significant amount. Complaint x2 remains unresolved.

Completely unhelpful and dispassionate re an end of life cash in. No sympathy regarding timeliness and consequently max tax deducted and cannot now recover

From moment we called to delivery of monies absolutely excellent.

I applied for 25% tax free lum sum it waa easy and very clear to me weighting for money to come through up to 6 weeks

Standard Life have been ok up until this year. This year however, they have failed to apply all of my employer payments since February. So now 5 months, plus a one off employer payment have gone missing. Goodness knows who has my money, but they dont seem to know how to fix it. This applies to more that one of us in the scheme. Its an absolute disgrace. Ive complained but I'm going to speak with the ombudsman now as this cannot be allowed to go on. Avoid is my advice

Advised by phoenix pensions to transfer my pension to standard life to take drawdown. No communication and waiting time to transfer is 4-6 weeks ! That’s before can even request the drawdown. I suggest look into other companies. My other drawdown with legal & general took less than 2 weeks for money to be paid.

My husband has been trying to get some if his hard earned cash from Standard life for weeks. Passed to different people and sometimes is cut off. They constantly repeat the same questions and repeat forms to send it. It .makes me really upset that they behave like his hard earned cash like it us their money. It makes me wonder just what are they doing with people's cash. I was going to put some cash Into Standard life but not a chance now. Be warned they are great when taking your .money byt not great at giving it back.

Since writing this review, my husband has received a response from Standard life thst satisfies him as we as his asked for pension.

As I’m approaching 75, I decided to leave Standard life, where my fund has done well. I wanted to combine my two pensions in one fund so it’s easy to withdraw.

I called them, they told me what to do. ( ( I just had to make a call to my other provider) The full funds arrived at the other provider within two weeks and I was fully informed .
Well done. I never expected it to happen so quickly and easily.

Great easy service transferring my pensions into one pot.