Sportsman Gun Centre Recenzje 

476
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Pre ordered a co2 pistol, Newport store, and paid in full before arrival. The member of staff couldn't find my order in the store room or my order on their website. Eventually found my order after... Zobacz więcej

Oceniono na 5 z 5

Credit where credit is due, sportsman Exeter and specifically Tom have been perfect every step in every way. I’ve purchased several guns, scopes and accessories and always been impressed. Advice, sa... Zobacz więcej

Oceniono na 5 z 5

I purchasing a HIK MICRO LRF day/night scope from Tom in Exeter Sportman. I was not familiar with this model- Tom kindly directed me to the Sportsman Gun Centre, Dorset where I met with Gary and Be... Zobacz więcej

Oceniono na 5 z 5

Despite an initial minor issue with my new FX IMPACT M4 FAC .25, Ryan arranged an immediate swap and the replacement arrived at my local gunshop the very next day as promised. A catch up with Tom Jo... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z bronią palną

Informacje przekazane przez różne źródła zewnętrzne

The Sportsman Gun Centre is a specialist retailer of hunting and shooting merchandise. We carry over 1000 shotguns, 400 rifles and 100 air guns at any one time. The store also has a massive selection of reloading equipment and a very impressive clothing section covering Deerhunter, Browning , Beretta, Musto, Le Chameau and Jack Orton.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

476 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 40% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(476)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding customer service

Order number 22122301090012
Had an issue with my previous scope as the illumination didn’t work so I called them as it was under warranty.. it was collected the next day which was arrange by the team and I soon had my replacement delivered.
Brilliant customer service and would highly recommend sportsman gun centre. I will definitely be using them again for future purchases.

30 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service and technical knowledge received in store. The Team in the Dorset store are friendly and accommodating with excellent technical knowledge. Can’t recommend them highly enough.

28 grudnia 2022
Opinia niezależna
Oceniono na 4 z 5

Guardian Canterbury Luxian Elite gun slip

regards order number, 22121901400010 Despite problem with online description being wrong. Their employee Harry dealt with my concerns and a solution was found that suited both parties. Excellent service, will happily purchase again and happy to recommend to any one looking for good products at a fair price. Delivered on time, packed well with excellent service.

19 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

After checking on line that SGC had…

After checking on line that SGC had some bullet heads on line I decided to pop in and pick some up I was told there are only 10 boxes in stock at the Dorchester branch, so I decided to buy all 10 and they were going to deliver them to me directly from Dorchester. So I paid for them and was told they should be with me on Wednesday so Wednesday came and went No delivery so I contacted Dorchester branch who told me these have been sent to Exeter, So I phoned and yes these have gone to SGC Exeter. Wednesday afternoon the person I spoke to said we will send them out later today. As we needed these I went over to collect them. On arrival my package was still on a tray not even packed so really was my package going out for delivery that night ? Probably not ! To top it all only 9 boxes where sent to Exeter as Dorchester has not sent the correct number of boxes !!
Guys this isn’t rocket science, we pay for a service and delivery which lately doesn’t seem to be any service at all at SGC I left with 9 boxes not 10 and I got the impression these guys didn’t give a Dam In the current times I would of thought customer service would be at the higher end of your business I think it’s time to find a gun supplier who cares about customers and not just all about the bottom line
So goodbye SGC don’t forget you still owe me 1 box of 6.5 creedmoor 😜

15 grudnia 2022
Opinia niezależna
Logo Sportsman Gun Centre

Odpowiedź od Sportsman Gun Centre

Dear Sir. We are very sorry for our errors in regards to your ammunition. Sadly mistakes were made when transferring and shipping the stock. We have now shipped you the last box of heads. Please accept our sincere apologies, we pride ourselves on good service and in this instance mistakes were made.

Oceniono na 5 z 5

FX 580 cc Bottle

Parts were in stock, with some extra discount which is not always the case. I became a loyal customer to SGC in the last 3 years due to their frienfliness and promptness to always help when you give them a call. Recently got an FX bottle 580 cc for an Impact M3, order #1000204181, received quick and product was as advertised, no wrong valve no wrong volume, no defect, all as it should be...highly recommend dealing with SGC.

2 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Experts that offer first class service

Inv 22112901990004
Competitive prices, knowledgeable staff, and very fast despatch. This company is a pleasure to deal with, be it online or in store. So much so that I have twice done a 300 mile round trip to buy from them.

2 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Extremely quick delivery

Placed my order for a HSF shooting mat on the 30th November goods arrived 1st December at 08.13am less than 24 hours! This was for standard delivery!
The mat was exactly what I wanted, this was first order with the Sportsman Gun Centre can’t recommend enough.
My order number was 22113001990008 just to show I was a bonafide customer.

30 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Very Impressive Service

Been having trouble with my FX Maverick and no RFD or gunsmith in the Midlands seemed willing to help. As we were visiting family near to Exeter I spoke to Sportsman support and they said to call in and they would take a look. Clearly a problem with gun so they booked it in for repair. I thought it would take several days or even weeks to fix so was thinking I would not get it back until after Xmas when we next came down this way. I was very pleasantly surprised to get a call 2 hours later to say it had been fixed. This is great service. Far beyond what I expected.

I also purchased another scope whilst in the store. Great advice and with black Friday offer, a good price too.

All in all....excellent service.

I will be using them for future purchases.

29 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Order number #1000203806

Order number #1000203806, A great service from Sportsman gun centre, very quick delivery just have to test the product which is only supplied by Sportsman gun centre, but overall great service

28 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Order no 22112401990006

Order no 22112401990006
I searched the Web for offers for a FX 4 stage pump. They were the best price by far. I ordered first thing in the morning and paid for 2 day delivery. In minutes I got order confirmation. By 2:15 I got a dispatch confirmation. Immediately a tracking number from parcel force. It was delivered lunchtime the next day. Professionally wrapped and even return paperwork in case it was not correct. Seriously great Professional service. Thank you guys.

25 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

My first order experience with sportsman

Regarding order number 1000203517

Purchased 3 items from Sportsman gun centre, Delivery was super quick, Wrapped really well and price was good.
I would definitely use them again, and recommended them to some colleagues a couple of days ago.

19 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

I bought a shooting jacket on line

I bought a shooting jacket on line, order number 22111101990005. It was delivered within 2 days. I found it to be a genuine, high quality item. The material is superb quality and will last me for years. I paid around 25% of the original retail price. Fantastic service.

16 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Easy simple transaction, order placed and received in 2 days. Would recommend. Will definitely use again.
Order No.1000203240

14 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Comb Raisers

Very reasonable pricing. Product initially out of stock, very clear communication on this. When it came back in stock the product was immediately sent, again with good communication product was completely as expected. Will definitely use again.

Order no.1000202515

11 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Nice Webstie, Very poor customer service

Ordered a Beretta 686 for my sons birthday. Gun arrived boxed, the box was undamaged. The box was opened, I put the gun together in front of my local RFD who had kindly agreed to accept the delivery on my behalf. As I put the foregrip on, the foregrip splintered and broke. It was also split in a second location. Sportsman Gun were quick to refute the gun had been sent in this condition and even suggested it may have been down to the courier (box was totally undamaged) or my local RFD had damaged the gun, which is both a dangerous and erroneous accusation.
They agreed to take the gun back and send images of guns they had in stock, this didn't happen. they also offered to mix and match a foregrip from some they had "lying around" which would have meant me having a mix matched gun. I ended up asking for a refund.
My son didn't have the gun for his birthday to use on the shoot we'd set up for him and the customer care of the business leaves me cold.
Quick to blame others. poor customer service. they may be one of the bigger shops in the UK but they've lost a customer. Very poor experience.

4 listopada 2022
Opinia niezależna
Logo Sportsman Gun Centre

Odpowiedź od Sportsman Gun Centre

Dear Tim,

We are sorry to hear about your recent experience with us. Please rest assured, all second hand guns are checked thoroughly before they are sent out of the warehouse both by our sales team and packing. If there were any issues before the gun was sent, then these would have been picked up and actioned accordingly before your licence had been filled out and the gun sent out from us. From the gun leaving the warehouse to arrival at the gun shop we cannot comment or speculate on what happened to cause the damage to the forend.

As soon as we were made aware of the issue with the gun, we arranged to uplift the gun from the RFD and offer either a complete replacement or alternatively to save on licence changes, we would look to swap the woodwork completely. As a matter of course we keep wood for popular models to help with gunsmithing and repairs. On Saturday 5/11/22 we attempted to call you to discuss the matter of your gun further, however we were not able to get through to yourself to discuss alternative options. We also emailed to discuss further however, as you have requested a refund we actioned this according to your request.

Once again we are extremely sorry that the gun was received in such state and hope that in the future we can rectify your faith in the SGC.

Kind Regards,

SGC TEAM

Oceniono na 5 z 5

Needed a couple of replacement parts…

Needed a couple of replacement parts quickly to repair a damaged gun. Spoke to Harry he found the parts and I received them the next day. Gun is fixed and back working again within 24 hours. What more can you expect excellent service from start to finish. My order number 00146640. Thanks all.

8 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Game carrier

I ordered a game carrier from them and it turned up on the day it supposed to. It is exactly what expected and was shown in the pictures and reasonably priced too, very good first purchase thankyou sportsman gun centre!
Tom.
Order no. 1000202989.

9 listopada 2022
Opinia niezależna

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