Spear & Jackson UK Recenzje 

So annoyed, bought slate grey fence paint ,colour on lid and in oval was dark grey as I presume slate is ,opened tin to start painting and its light grey fuming what a waste of money 😤

Bought spear and Jackson brilliant white masonry paint from B&M Stores and it's absolutely rubbish, it looks okay when opened although it had a top layer of darkish watery looking stuff but when thoroughly mixed you
might as well put water on the walls. Total waste of money.

I have tried contacting the aftershaves team on numerous occasions due to a faulty battery.
1stly by e mail who were helpfull however could not help as the lawnmower and strimmer are made under licence by another company?? I then contacted the number 0345.... on the product booklet. After waiting in a queue for over 30 mins I get cut off. "No customer service staff available".
I bought Spear and Jackson due to the name expecting top quality only to get a cheap product. The handle of the mower is coming away from the body of the mower due to cheap parts and the battery won't charge.
Extremely disappointing product and aftersales.
Waste of money

Pray to God you don't need a spare battery for your lawnmower, I've contacted Spear and Jackson just to be past from piller to post for the last couple of days, ring these, email them, all to no avail. I will not be buying any powertool which the Spear and Jackson name on again, ever.

Goodlord and Complete RPI. I am using this software company, set up in 2018 and based .in Whitechapel, via Zoopla, associated with Abbots Letting agent in Cambridge to move into property in Cambridge. There have been 2 changes to move in date so far. I am waiting for confirmation of move in date of 18 May. Do I rely on instinct and gut?

Having bought S&J garden colours to repaint a couple of garden chairs I was sadly disappointed, having sanded and primed prior to painting, by the 4th coat of paint and still seeing visible primer, I finally gave up after coat number 6 and had to accept the rather sub standard results, having concluded there is more pigment in my mains water supply than in this paint, next time I will be using decent quality paint!

AVOID AVOID BOUGHT SPEAR AND JACKSON MASONRY PAINT PURE WHITE . IT TURNED MY HOUSE A HORRIBLE YELLOW . NO CUSTOMER SERVICE NO ADVICE ON HOW TO PUT IT RIGHT . AVOID

Rang Spear & Jackson Technical helpdesk, regarding a faulty electric quiet garden shredder,the blade adjusting knob is just spinning around, the agent offered no advice as to the problem, said they couldn't get that spare part, suggested Googling it!!

I have used Spear and Jackson's Path Patio and Decking cleaner for the first time this year....l have nothing but praise for it, it has brought my decking up like new. Having used other cleaners in the past this product is way ahead of the competition. I would have no reservations in recommending this product to anybody.

I ordered a replacement battery two weeks ago “ in stock “ it’s two weeks on and it’s still not been sent out

Dreadful company, used any excuse to avoid honouring warranty even though my hedge trimmer had only been used once. A disgrace to British industry, shame on you.

Emailed S&J customer service on the off chance that they would be able to help me out. All I needed was a seal set for a pump sprayer that I bought one year ago. I got a response this morning and they are sending out the spare parts straight away. Thanks to Jane....that's how customer service should be. 5 stars.

I've had to contact Spear and Jackson to obtain 2 new batteries, now have 4 batteries.
This is what you get when attempting to cut you grass, are 6yds x 4.5yds, half cut and a battery fully depleted, if you want 1 of their products save the price of fuel and just set light to your £350, you'll get as much use out of it!
Shame I can't attach photos of this devices pathetic performance.

Bought a garden "digging" fork last year from a high street store. It says guaranteed for 5 years so I expected good quality. I barely used it last year and just pulled it out again and done a couple of hours digging in soft soil and a prong snapped off without being in a struggle. I had no proof of purchase but emailed S&J anyway. They replied promptly saying my model is now obsolete but will send me a fork from the current range which I thought was fantastic 10/10 customer service. However, after looking at online reviews the fork they are sending me seems prone to snapping prongs in light use also so it looks like their products arent fit for purpose.

Bought a pole chain saw a year ago which was used once. The fitting between the pole and the motorised chainsaw is made of plastic and broke off making the saw useless, the support from Coreservice (Spear and Jackson) was shocking, broken promises and a complete lack of interest, you have been warned.

Have a wooden handle garden fork (10 year guarantee) which broke this weekend. Sent email with picture and already received a response that a replacement fork will be sent out. Great and efficient customer service!!!

The masonry paint is shocking. Very thin and I needed three coats. Then days later, it rained and the paint ran. Very disappointed.

Their paint is rubbish it's like painting with water. I only gave one star as there isn't a zero

Battery failed in October 2022 on my S&J cordless lawnmower model S2434CR bought at Argos. It *should* be covered under the 3 year guarantee but Spear & Jackson customer services and Argos are blaming each other. Meanwhile I still can't mow my lawn and am now looking at spending £69.99 on a replacement battery from a mower spares company online.
Very disappointed with the customer service from both parties.
My advice is avoid Spear & Jackson products purchased from Argos like the plague.

Shocking customer service.
I used a lawnmower 5 times and it hit on a rock - this is my error and that's not in question.
I contacted their CS to see if they can repair it for me, they said no as it's my error and they advised me to ask a local repair company. I contacted a few individuals who all said never to buy from them as all their parts are in China and a never available.
I emailed the support team to see if they could meet me halfway and send me the parts needed and they said they don't have them and can't do anything about it - HOW does the manufacturer NOT have parts to their own products?!
They consistently said that as it was my fault, they can't direct me to a store for a replacement or to fix.
They then advise I complain to Argos instead.
I am/was willing to pay for the parts and the repair but their support function is absolutely dire and so unhelpful. I won't be buying anything from this Brand again