South London Heating Limited Recenzje 

557
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... Zobacz więcej

Oceniono na 5 z 5

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi gazownicze
  2. Bojlery i ogrzewanie
  3. Dostawca systemów klimatyzacji
  4. Instalacja klimatyzacji
  5. Inżynier gazownictwa
  6. Usługi ciepłownicze

Napisane przez firmę

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

557 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(557)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Life-savers

Had a boiler completely crash, no pressure at all in winter. Very grateful to SLH for quick, efficient and reasonably-priced fix, the high standards I have become used to over 10 years of dealing with Mark, Kerrie and the gang

6 listopada 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

We cant thank you enough for your 5 star review!

It’s wonderful to hear that we are able to supply you with the excellent service that our company strives to provide on each and every visit!

Best Wishes,
South London Heating Team!

Oceniono na 5 z 5

Excellent communication by the whole…

Excellent communication by the whole team at South London Heating company- very efficient with assessment/advice, boiler quote, and payments.
My allocated engineer Paul, did a great job- he was very neat and tidy in removing the old boiler upstairs and and installing a new one downstairs.
He left my home very clean and tidy and gave helpful advice about operating my new boiler.

1 listopada 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hi Stephanie,

We cant thank you enough for the amazing feedback! Our whole team strives to provide excellent customer feedback and we are so pleased to hear you are happy with the works.

We will be in touch next year for your annual boiler service!

Best Wishes from us all
South London Heating Team!

Oceniono na 5 z 5

Polite & efficient staff

Polite & efficient staff - excellent service at a reasonable price.

31 października 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

Thank you, we really appreciate your positive feedback on our service!

Best Wishes
South London Heating Team!

Oceniono na 5 z 5

Great service

The service (from obtaining the quote to installation) was really quick and efficient. The person who provided the quote was really knowledgable, so the recommended boiler met my needs. The quote was the most competitive received (from two others. They listened when I provided some feedback on how part of the service could be improved & made a change as a result.

25 września 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Jo,

Many thanks for your positive feedback, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers.

Best wishes from us all at South London Heating.

Oceniono na 5 z 5

Excellent service, highly recommend

Excellent service from all staff. It was very easy to arrange a quote and book the boiler installation. The Director, who provided the quote, was very polite and helpful. The two engineers who installed the boiler were friendly and professional. It was a lot of work for them to do in 2 days; they did a fantastic job. They kept me informed of when mains water and power would be turned off, and they involved me when a decision was needed. The Customer Care team afterwards was also extremely helpful and quick to respond. All in all, fantastic service from all staff and I would not hesitate to recommend.

10 października 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Alastair,

Thank you very much for your lovely review about our staff! We all work really hard to give the best customer service so we’re so pleased you’re happy with our team and their work!

Kind Regards

South London Heating Team!

Oceniono na 5 z 5

Our engineer arrived on time was very…

Our engineer arrived on time was very quick in his diagnosis of the intermittent issue we had with our boiler. Completed the service, was informative as he worked through the service
Would highly recommend.
Will definitely be using this company for future work.

12 października 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Lyn,

Thanks for leaving a positive review! We're really pleased to hear our efficient service will generate repeat business! We look forward to working with you again in the future.

Kind Regards

South London Heating Team

Oceniono na 5 z 5

Great Radiators!

South London Heating installed all the radiators in my house. Their office was very helpful, prices were reasonable and the fitters were friendly and professional. I would definitely use them again.

24 września 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hi Rob,

Many thanks for your kind words, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers.

Best wishes from us all at South London Heating!

Oceniono na 5 z 5

The engineers were always on time

The engineers were always on time , polite, and kept things tidy. They were also good at explaining what they were doing and why

11 września 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hi William,

Thank you for your review, we always strive to exceed our customer expectations. We look forward to working with you again!

Kind Regards

South London Heating Team!

Oceniono na 5 z 5

Boiler service appointment.

It was easy to book an appointment, the guy immediately put on overshoes when he arrived, and he was happy to answer questions whilst he was here.

13 września 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Rachel,

Thank you for your feedback! Customer service is out top priority, we always take care of our customers homes as if they were our own!

Best Wishes

South London Heating Team!

Oceniono na 5 z 5

Great service and Boiler change experience!

From the point of making the initial enquiry to the actual installation of my new gas boiler, I found South London Heating excellent and professional. Timely responses to email, informative when asking questions, and great customer service throughout. Installation of my new boiler was efficient, clean and quick. I was also pleasantly surprised when I received an email after installation for them to book in a quality inspection of the work. I would recommend and plan to use them in future. Very happy with the service and outcome received.

15 września 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Nicolas,

We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes

South London Heating Team!

Oceniono na 5 z 5

Tradesmen that actually care

We used South London heating previously to install a new boiler and Mark did an excellent job.
This week we had two new radiators moved and installed. George fitted them, his diligence and attention to detail was impressive. He went out of his way to make sure he’d done the best job and that we were happy.
I can’t recommend Mark, George and South London Heating enough.
It’s good to see tradesmen that actually care.

21 sierpnia 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Tristan,

Thank you so much for your kind words, we’re really grateful your feedback. We will pass on your comments to the engineers, they’ll really appreciate it!

Best Wishes,

South London Heating Team!

Oceniono na 5 z 5

Experts available

After the main job (replacing all the radiators) was completed (efficiently and to time) a secondary issue arose which a prompt visit immediately and correctly identified, and, once the part had been obtained, fixed to our timescale.

18 sierpnia 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

Thank you for sharing your experience and for leaving a 5 star review! We really appreciate it!

Best Wishes,

South London Heating Team!

Oceniono na 5 z 5

Wouldn't use anyone else for heating and gas projects

After our builder drilled through a gas pipe that wasn't supposed to be in the ground, we were left without gas and an unplanned project on our hands. Unlike other companies, South London Heating was quick to respond and the Director Mark was very reassuring, and booked an engineer for us two days after. Considering the project, I felt that the quote was reasonable and the engineers went above and beyond by connecting my condense pipe to a drain and also coming back the next day to check for gas leaks when I felt that there was a faint smell of gas in the air. Now I feel reassured that our gas is installed correctly and by professionals from the Gas Safe register.

3 sierpnia 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Adina,

Thank you very much for your lovely review. We will always return and check if our customers have concerns and we are glad to confirm that our tests confirm there wasn't a gas leak.

Our engineers really work hard to give the best customer service so we are really pleased with your positive feedback!

Best Wishes

South London Heating Team!

Oceniono na 5 z 5

Great communication

Great communication, polite and super service. Would highly recommend and would use them again.

3 sierpnia 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Hannah,

Thank you very much for such a positive review!

We're so pleased to hear our efficient service will generate repeat business! We look forward to working with you again in the future.

Kind Regards

South London Heating Team!

Oceniono na 5 z 5

Professional and friendly team.

The whole process, from the initial enquiry and survey, throughout installation and post installation inspection, was professional, friendly and seamless.
Each member of team was knowledgeable. The job was done quickly, the area of installation was tidied up upon completion. Our property has been treated with due care and respect. There wasn’t much inconvenience.

3 lipca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

Thank you very much for your lovely review. We really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work!

Best Wishes
South London Heating Team!

Oceniono na 5 z 5

Highly reliable and positive

Upon me calling after a boiler flue leak, Mark came to inspect on the same day and send me immediately quote which was considerably more competitive than other local companies. Extremely communicative and kind, the engineers arrived the next day as promised and did the job quickly and neatly, accommodating all of our special requests.

29 czerwca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

Thank you so much for your kind words, we really appreciate your positive feedback and are so glad we could assist!

Best Wishes,

South London Heating Team!

Oceniono na 5 z 5

Boiler Service

South London Heating carried out my boiler service, as always very friendly and very Profesional

13 czerwca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Kim,

Thank you for feedback! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!

Kind Regards

South London Heating Team

Oceniono na 5 z 5

South London heating is a good and…

South London heating is a good and reliable company. They service my boiler every year without fail

1 czerwca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello,

Thanks for leaving a positive review! We're really pleased to hear our efficient service generates repeat business! We look forward to working with you again in the future.

Kind Regards

South London Heating Team

Oceniono na 5 z 5

Oh Wow! And in the best sense of the word.

Oh Wow! I'm always weary when contractors enter my property but this is simply a shining example of how the experience should be. I had a full boiler installation. Talking out my incredibly old, rattling beast and inserting a swanky new combi system. I was told they would need 2 days, but on the first day the engineer couldn't make it so on the 2nd day, they came in force. Starting before 8am and to my amazement, they were finished by 2pm. unreal! Especially when dealing with an antiquated piping system. The guys were clean, respectful and even didn't take up a single offer of tea or coffee. They were on a mission. They cleaned up afterwards and disposed of all the old parts. Worth every single penny and i'm chuffed to bits. Thanks so much.

21 czerwca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello Jason,

A big thank you for all of us here at South London Heating! We're really excited to see your review of our work here on Trustpilot! We’re proud of our work and we really appreciate your positive feedback.

Best wishes,
South London Heating Team!


Oceniono na 5 z 5

Super professional, fast and high quality installers

South London Heating’s team of field engineers and in the office are awesome- from their speedy response to job quotes, to the quality of their work and commitment to doing a job well, through to the slick online invoice payment system, we’re really pleased we opted to use these guys as a local firm.
They recently completed a boiler replacement and heating system rebalance, and install of a new radiator and valve replacement. Jobs large and small; completed to an excellent finish by the team- with super fair and transparent pricing.
If you’re considering whether to go with a large, online boiler quote+fit service, but live in an area served by SLH, go SLH for sure.
They are all also really knowledgeable, and responsive. When our boiler failed first thing in the morning, I had a video call from the Director within 15 mins, 3 quote options generated within 30, and an appointment booked for the next working day within an hour. Thanks to Kerrie and the team!

12 czerwca 2023
Opinia niezależna
Logo South London Heating Limited

Odpowiedź od South London Heating Limited

Hello BK,

Wow! What an amazing review! Thank you! It really means a lot. We are so pleased you were impressed with our team and its wonderful to hear we were able to provide you with the excellent service we strive to supply!

You'll be hearing from us next year for your annual boiler service!

Best Wishes,
South London Heating Team!

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