Dear Melanie, Thank you for reaching out. I am indeed very well and absolutely thrilled with my new Sophie Conran Coco couch, Peony summer sky fabric. It truly looks and feels even better... Zobacz więcej
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Zobacz, co mówią recenzenci
I have 2 lovely sofas & a footstool that fit beautifully in my small cottage. I would like to thank especially Nadia & Melanie who were absolutely fantastic. They were professional & friendly, noth... Zobacz więcej
Reakcja na opinię
Absolutely wonderful service, people and sofas. There aren't enough adjectives to do justice to my Coco Loveseat. Very pleased I invested in it. And such friendly people on the end of every email.
I couldn’t be more thrilled with our sofa! The quality is just incredible; sofas are such investment pieces, and this one was really worth it. It feels like something we will have forever. Every perso... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Shop Sophie Conran's award-winning Portmeirion collection, bestselling dining sets, porcelain mugs, cotton bedding, gardening tools, gorgeous gifts and more!
Dane kontaktowe
Registered Office Address: Salisbury House, Station Road, CB1 2LA, Cambridge, Zjednoczone Królestwo
- www.sophieconran.com
The sofa is gorgeous and high quality
The sofa is gorgeous and high quality, customer service is exemplary and the delivery process was excellent, really helpful people prepared to go the extra mile and charming with iy. I couldn't be more delighted.
12 listopada 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for taking the time to leave such a lovely review 💛
We are thrilled to hear that you are delighted with your sofa, and that you found it to be both gorgeous and high quality. It is also wonderful to know that our customer service and delivery team made such a positive impression – we will be sure to pass your kind words on to them.
If you need anything at all in future, or have any questions about caring for your new sofa, we are always here to help. Enjoy your new piece! 🛋️✨
Always stayed informed of the progress…
Always stayed informed of the progress of my pieces. They were responsive with questions I had regarding timeline. My order came when estimated and was delivered expertly into my home.
14 listopada 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for sharing your experience 💛
We’re delighted to hear that you felt well informed throughout the process, and that our team were able to answer your questions and keep your timeline on track. We strive to provide the best possible service so that you for the acknowledgement
If there’s anything else we can help with, now or in the future, please don’t hesitate to get in touch. Enjoy your new pieces! 🛋️✨
The best decision
I have debated for three years about a Sophie Sofa (Coco 2.5) and Nadia was so patient and understanding with all of my questions and hesitations.
The style and look of the sofas from Sophie spoke to me and I felt one of them had to be my dream piece of furniture.
I looked at many other designs and manufacturers and kept coming back to Sophie and I am so glad I did not "settle."
The "Duck Egg" color in linen was also worth waiting for.
I expect to have many years of enjoyment from my bespoke piece and I know it will be enjoyed by my daughter and her family in years to come.
You should have heard the squeals of delight and the spark in their eyes when they saw it had been delivered.
Melanie picked up after Nadia finished her assignment with me and made the ordering and decision-making easier than any other item I have ever ordered.
Thank you so much.
What a tremendous value and quality this sofa has, and I am looking forward to the future memories made watching TV, reading, or even sitting cross-legged writing up notes from a lecture.
21 listopada 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Jo, thank you so much for this beautiful, heartfelt review 💛
We feel genuinely honoured that, after years of consideration and exploring other designs, you chose a Sophie sofa as your dream piece. Your description of the squeals of delight, and the spark in your family’s eyes when the sofa arrived, absolutely made our day.
Nadia and Melanie will be over the moon to read your kind words. We are delighted they were able to support you throughout your customer journey.
Knowing that your bespoke Coco 2.5 will be part of your home for years to come is exactly why we do what we do.
Thank you again for trusting us, and for seeing the value and quality in your sofa. We wish you many, many happy memories on it.
Exceptional customer service
I have recently ordered the Cocobella sofa in Spring Green Stripe and I am so looking forward to it's arrival. I would like to thank Nadia for all her help and advice, it has been such a pleasure.
16 października 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your lovely message! We’re delighted to hear that you’ve chosen the Cocobella sofa in Spring Green Stripe — it’s such a beautiful choice. We’ll be sure to pass along your kind words to Nadia; she’ll be so pleased to know her help made your experience enjoyable. We hope you love your new sofa when it arrives and that it brings a fresh touch of comfort and style to your home!
A 5 star experience
The love seats are beautiful and so comfortable! The service from our first call to the delivery team was exceptional. The guidance we received on the cushions, the attention to detail to ensure a successful delivery was beyond our expectations. I would not hesitate to recommend Sophie Conran.
9 września 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your new love seats and found them both beautiful and comfortable. It’s also lovely to know that our team — from your first call through to delivery — made the experience exceptional. We truly appreciate your kind words and recommendation.
The sofa is beautiful & great quality
The sofa is beautiful & great quality. The customer service team was easy to work with and very communicative throughout the entire process as well as allowing me to make modifications to fit my client's needs.
7 października 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your kind words! We’re delighted to hear that you’re pleased with the quality of the sofa and that our customer service team was able to make the process smooth and accommodating to your client’s needs. We truly appreciate your feedback.
The sofa I have always dreamed of
I have discovered Sophie Conran's sofas on Instagram and I decided to purchase the COCOBELLA 3,5 seater + a footstool in Boho denim blue. It was not easy from France but with the help of Nadia and Melanie, really both fantastics, it is now a reality. The sofa is beautiful and to sit on it is a great pleasure. I still dream of another one in the future.... Thank you Sophie and all the team !
11 września 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for sharing your experience! We’re delighted that you discovered us on Instagram and that your COCOBELLA 3.5 seater and footstool in Boho Denim Blue have found a home in France. It’s wonderful to hear how much you’re enjoying both the beauty and comfort of your new sofa. Nadia and Melanie will be thrilled to know their support made the process smooth for you. We’ll look forward to helping you again when the time comes for your next dream piece. Thank you from Sophie and all the team!
My Sophie Conran sofa is going to bring me joy for the rest of my life!
I saw a Sophie Conran sofa on Facebook and could not get it out of my mind. It seemed like the most beautiful sofa I’d ever seen. After thinking about it for quite a while, I ordered the sofa of my life. I live in Denmark, so the sofa needed shipping, but today the sofa arrived, and it is breathtakingly lovely. It will make me happy every day for the rest of my life! It is so beautiful! And I have to praise everyone at Sophie Conran, thank you Melanie and Nadia, you were extremely kind and helpful and the whole experience has been such a joy.
17 września 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your Sophie Conran sofa has found its home in Denmark and that it brings you so much joy. Knowing that it will make you happy every day is the best compliment we could receive. the team are thrilled to know they helped make your experience so special. Wishing you many happy, cozy moments on your beautiful new Salthrop Sofa!
We LOVE our 3-seater Felix sofa
We recently purchased the 3-seater Felix sofa in Potting Moss and absolutely love it!
A huge thank you to Nadia, Melanie, and the entire SC team. They made our experience seamless, especially by offering to build the sofa in a way that allowed it to fit through our narrow doorways. Delivery was smooth and on time.
We would highly recommend a Sophie Conran sofa to everyone. Thank you again!
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your kind and positive review. We’re delighted to hear that you’re happy with your new sofa and with the service you received from your initial enquiry through to delivery and beyond. We truly appreciate your support and hope to have the pleasure of working with you again in the future.
Very happy with my coral orange loveseat
I ordered the coral orange loveseat with flower print after I saw it on Instagram, the effort to ship it to the Netherlands was wonderful, the quality is very good and I am very happy with it.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the quality of your sofa and the service you received. Our team works hard to ensure both comfort and care, and it means a lot to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Fabulous experience
Nadia, Melanie and the whole Sophie Conran team made our experience memorable. We are so happy with our new sofa and the whole process went perfectly smoothly. We can only highly recommand their services. Thanks again!
10 lipca 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your lovely feedback! We’re delighted to hear that the Sophie Conran team helped make your experience such a positive one. It’s wonderful to know you’re so happy with your new sofa and that everything went smoothly. Your kind recommendation means the world to us!
Simply incredible sofas and wonderful sofas!
I cannot thank Nadia & the Sophie Conran team enough! We had very specific dimensions to work with which made finding the perfect sofa really difficult, from start to finish they went over and above to ensure we found what we were looking for and most importantly that it would fit through our very small doorway! They spoke directly with John Lewis and stayed in contact with us directly over email and arranged for us to view the sofa in a showroom. Truly fantastic service, quick delivery and the most beautiful and comfortable sofa in the world. THANK YOU!
1 lipca 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your wonderful review – it truly means a lot to us!
We're absolutely delighted to hear that Nadia and the team were able to help you find the perfect sofa, especially with the challenges around space and access. We understand how important those details can be, and we're so pleased everything came together smoothly. It was a pleasure working with you and coordinating with John Lewis to make sure every step was taken care of.
Your kind words about our service – and the sofa itself! – made our day. We hope you enjoy it for many years to come.
Fabulous experience
Everything was expertly handled from start to finish. Customer service has been fantastic and the sofa arrived sooner than anticipated! The sofa itself is of extremely high quality and we're so pleased with it. Highly recommended
24 czerwca 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your kind feedback! We're thrilled to hear that everything went smoothly from start to finish and that you’re pleased with both the service and the quality of your new sofa.
It’s always a joy to know when our customers are happy – and even better when delivery arrives ahead of schedule! Your recommendation means a great deal to us.
Wishing you many comfortable and happy moments on your new sofa.
A wonderful experience and amazing products
The team at Sophie Conran made ordering two sofas and shipping them to Hong Kong very seamless and were wonderful from the get go. The sofas are absolutely gorgeous and I could not be happier!
1 czerwca 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your kind words! We're delighted to hear that your experience with us was smooth from start to finish, and that your beautiful new sofas made it safely to Hong Kong.
It was a pleasure assisting you with your order, and we're so happy to know you're thrilled with how everything turned out. Your happiness is exactly what we aim for.
Wishing you all the comfort and joy in your new pieces!
A Lovely Salthrop Large Sofa
We purchased a Salthrop Large Sofa with Big Back Cushions in Kitty Blue Green. It is truly an extraordinary sofa and is now the center of our living room. Kids and adults alike fight to sit on it since it's so comfortable and best part is that it can easily seat 3 people. It is a beautiful sofa!
The whole ordering and delivery process went smoothly and it was delightful to be able to visit the studio during a business trip to London. The team even gave me travel advice to the UK - thank you!
I will definitely order again as we furnish the rest of our next house over the next year.
16 maja 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Dear MM thank you so much for this lovely review. We are thrilled to hear how happy your family is with the Salthrop - it is certainly a generous sofa. It is also great to hear how easy you found the order process. We look forward to assisting you again in the future for another piece of forever furniture.
Beautiful bespoke Loveseat…
We ordered a bespoke Loveseat in Capelo Sea Salt from Sophie Conran, and we absolutely love it! It’s beautifully made, and the fabric is simply gorgeous. Nadia and Melanie were fantastic from start to finish - helpful, reassuring, and incredibly accommodating. They even arranged for us to visit the workshop so we could see the sofa and fabric in person before placing our order. I highly recommend their services!
9 maja 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you JF for this kind and positive review. We hope your new loveseat is enjoyed for many many years to come. Thank you so much for choosing SC we appreciate your business and hope to assist you again in the future.
Exquisite Vintage Champagne Glasses and Impeccable Customer Experience!
I am absolutely delighted with my purchase of the Four Champagne Flutes with Lens Design & the Six Champagne Saucers with Gold Rims by The Vintage List. Both sets are stunning- the flutes bring a refined vintage charm with their beautiful lens detailing, while the gold-rimmed saucers add a timeless elegance to any occasion. Each piece is beautifully crafted and a joy to use. The flutes enhance the experience of enjoying champagne, and their unique style has drawn many compliments from my guests.
The excellent service provided by Sophie Conran customer service team especially Nadia and Aivie made the entire experience even better. A special thank you to both of you and the entire support team for their dedication and efficiency in ensuring my order was delivered on time and beautifully packaged with care, reflecting the same level of quality as the glassware itself.
I highly recommend these products-and the excellent team behind them!
7 stycznia 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you so much for your order of glassware! We're thrilled to hear how much you appreciate the beauty of the pieces. It truly means a lot that you took the time to acknowledge the team members who assisted you—your kind words mean the world to us. We work hard to provide a great service, and feedback like yours makes it all worthwhile. We hope you enjoy your glassware for many years to come!
Fabulous product
Our entire experience of purchasing a sofa was seamless from start to finish. Delivery was quick and easy and we are in LOVE with our new sofa. We couldn't recommend Sophie Conran enough!
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Dear Audrey, We genuinely appreciate you sharing your positive feedback with us! It’s fantastic to learn that you were especially impressed with both our service and your new sofa. We aim to deliver outstanding service, and it brings us joy to know we succeeded in doing so for you.
I bought a fabulous Coco 3.5 sofa in…
I bought a fabulous Coco 3.5 sofa in Kitty Spring green from Sophie Conran. Fabulous customer service great men who delivered the sofa putting it exactly where I wanted it and removing all packaging . I love the sofa so comfortable and beautifully made.
26 marca 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Thank you Carol for your wonderful review. We are so pleased to hear you are happy with the look and feel of your new sofa. we look forward to working with you again in the future.
Love the sofas
Love the sofas - love the team - love the ethos - thank you team SC for a wonderful kind service. Best Phillipa x
9 lutego 2025
Opinia niezależna
Odpowiedź od Sophie Conran
Dear Phillipa, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were particularly impressed with our service as well as your sofas. We strive to provide exceptional service and are delighted to know we achieved that for you.
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