Ordered trainers and it said it would be here within 5-7 days 2 weeks later it still hasn’t arrived and then 1 more week later I got a refund out of nowhere . No contact about the shoes during this ti... Zobacz więcej
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Zobacz, co mówią recenzenci
Absolutely brilliant experience last week picking up my daughters Xmas present. One of the shoes wasn't quite right, they let me swap with no problems at all and also noticed the box was damaged an... Zobacz więcej
A while ago i bought a pair of red and white new balance 550 from solsneaks and i had an excellent service, next day deliver and they were great with communication. I ended up buying another pair of... Zobacz więcej
Best shop to buy from!!! The service/ item/ pricing all on point highly recommend it’s my 3rd time buying from these guys and as always an absolute pleasure thanks once again Solesneaks 🙏
Informacje dotyczące firmy
Napisane przez firmę
Solsneaks | Sneaker Store Only Limited Sneakers, All items available on our website, Authenticity guarantee, Shop with confidence, Leicester Based
Dane kontaktowe
Zjednoczone Królestwo
- Solsneaks9@gmail.com
- www.solsneaks.com
4,0
Dobra
72 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I brought my girlfriend Yeezy 350 Bone…
I brought my girlfriend Yeezy 350 Bone and the service in the shop was amazing.
17 października 2022
Opinia niezależna
I brought Nike Panda Dunks a few months…
I brought Nike Panda Dunks a few months ago from here and Jessica was so helpful with helping me find the right size. Super friendly shop ❤️
13 grudnia 2022
Opinia niezależna
I haven’t received all my items
I haven’t received all my items, 2-3 items were missing and they haven’t replied about it yet
24 stycznia 2023
Odpowiedź od Solsneaks
Hi Jayveer, We apologise you have had missing items from your order. I have sent you an email regarding the missing items, If you could let me know which items are missing I will get this amended for you as soon as possible. During the time of your order a substantial amount of items were purchased and shipped out, we apologise all of your items were not sent to you. Once I am aware of which item's you did not receive i can get this sent out to you as soon as possible.
Kind regards
Unprofessional and Bad Service
I ordered shoes and was informed they did not have the size I ordered. I then was asked to pay more money for the shoes. Unprofessional and awful service. Would not recommend.
1 stycznia 2023
Odpowiedź od Solsneaks
Hi there,
Thank you for taking your time to leave us a review, we apologise for your experience.
Unfortunately the website was not updated at the time you had purchased those shoes.
We had attempted to fulfil your order however we were unable to locate that size for you. We offered to send an alternative size or style however you did not want to have an alternative. Therefore we couldn't fulfil your order.
We hope in the future you can purchase with us again and have a better experience.
Kind regards
Jessica was brilliant sons a bit fussy…
Jessica was brilliant sons a bit fussy shoes to tight she gave us advice which solved the problem he love them and will defiantly go back. She did also offer to exchange for a bigger size . Linda
29 grudnia 2022
Opinia niezależna
The delivery was spot on ordered 3-5…
The delivery was spot on ordered 3-5 business days and it came on time. Shoes look amazing definitely will buy from here some time in the future. Excellent shop for shoes.
12 grudnia 2022
Absolutely brilliant experience last…
Absolutely brilliant experience last week picking up my daughters Xmas present. One of the shoes wasn't quite right, they let me swap with no problems at all and also noticed the box was damaged and offered a new one.
I will definitely be back, even just to say hello to the lovely couple who own the business.
I could have stayed all day chin wagging..
Thankyou again!!
1 grudnia 2022
The delivery was with great customer service and attention
The delivery was with great service and quickly. Alex and Jess are lovely aswell with a great shop and great intentions to help the community with getting their sneakers. They also have great source for shoes , prime and general hype items and clothing. Best shop in Leicester. Highly recommend
19 listopada 2022
This shop is incredible
This shop is incredible! They can get anything you want! They know their stuff and have connections for sourcing any rare and exclusive trainers! Thanks guys 🤙👍
3 grudnia 2022
Opinia niezależna
Had a great shopping experience in…
Had a great shopping experience in solsneaks , great friendly staff and great selection of trainers !
Which I am now taking on holiday with me .
25 listopada 2022
Opinia niezależna
10/10 service and great shop
10/10 service and great shop, will definitely be back
22 listopada 2022
Opinia niezależna
store review
Got some trainers today that I’m in love with. Workers were both polite and friendly. 100% recommend
20 listopada 2022
Opinia niezależna
Brilliant products and stylish shop
I have been into Solsneaks two times and both times the staff have been welcoming and very informative on their products. The shop is stylish and they have a wide range of products. I would recommend going in for a look!
30 października 2022
Opinia niezależna
I’ve been to solsneaks multiple times…
I’ve been to solsneaks multiple times for sneaker purchases and other various items and each and every time I have been amazed by the customer service and the general friendliness of the staff and the quality of the products sold I can highly recommend solsneaks to anyone looking to buy some awesome sneakers
14 listopada 2022
Opinia niezależna
Selling faulty trainers
Selling faulty trainers. Refuses to replace the shoe or refund. Having to go through trading standards
8 sierpnia 2022
Opinia niezależna
Odpowiedź od Solsneaks
Hi there, we have spoken with yourself and offered a repair of good will due to the damage being caused by the treatment to the shoe.
We have been advised by trading standards we can offer a repair or replacement we have chosen to repair the shoe however you have chosen to deny the repair.
Trading standards only deal with businesses, you would be dealing with consumer rights.
We have offered to repair the shoe, however you have refused this.
You purchased the trainer 3 months ago. We can’t do anything else as you’re refusing to bring them in store for us to see them and get them repaired.
We have been threatened and had yourself screaming down the phone to us and now leaving a bad review, we will not take bullying behaviour.
Please people reading this we offer excellent customer service, and provide excellent trainers for our sneaker heads
Fantastic experience from ordering to…
Fantastic experience from ordering to collection.
31 października 2022
Quality trainers
Quality trainers
Quality service
Just ordered 5 more pairs ⭐️⭐️⭐️⭐️⭐️
16 października 2022
Opinia niezależna
Lovely staff, super helpful
Staff were super helpful, didn’t have my size in stock in the Yeezy slider but suggested another size as they run small, which fit perfectly. Happy customer as I left with what I wanted!
15 października 2022
Opinia niezależna
Dunk lover
Bought shoes from both in store and online. So accommodating and have a huge range of shoes!
Both the owners are so lovely and super helpful!
14 września 2022
Opinia niezależna
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