Solid Sheds  Recenzje 262

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a previous customer of Solid Sheds, when we needed a new shed there our first point of contact. Their service is outstanding and their product are great quality. I would recommend them without hes... Zobacz więcej

Oceniono na 5 z 5

Great experience with all the staff at Solid Sheds. We visited a few of the sites whilst looking at different options, and once decided on the 8x6 traditional summerhouse we visited Tony at the Lady... Zobacz więcej

Oceniono na 5 z 5

Firsty I would like to thank Paul at solid sheds, from start to finish made our experience of purchasing our 12x8 shed, told us all about what we were buying, the wood, the quality, all our options... Zobacz więcej

Oceniono na 3 z 5

Purchased 2 years ago sadly not the quality expected can see daylight through panels and the door is not the same as the the rest of the shed and almost all panels are split with daylight showing. Tr... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca budynków ogrodowych
  2. Budowa domków narzędziowych

Napisane przez firmę

At Solid Sheds, we offer a range of garden sheds for sale in a variety of shapes and sizes, ideal to suit whichever garden space you have at your disposal. Made from the highest quality pressure-treated timber, our eco-friendly wooden sheds are designed to last for decades. All the products in our shed sale come with a wide range of add-ons, so once you’ve designed your dream shed, you can also customise it afterward. We also offer a range of Garden Offices and Premium Garden Rooms allowing customers to create a purpose built space with endless possibilities. With high quality timber, uPVC, and their contemporary look, our Garden Rooms can be used for almost anything from a home office, to a hobby room. Our customisable buildings give you the canvas to build your ideal Garden Room. For more information, please visit our website at https://www.solidsheds.com/garden-office-sheds/ We have buildings to suit all budgets so if a Garden Room isn't right for you, Solid Sheds provide a high quality range of Summerhouses that allow you to also create the ideal space in your Garden to suit your needs. From Traditional Summerhouse to Budget Summerhouses, we have the perfect building for you to bring your Garden to life and to create that extra space you have been looking for. Please visit our website for more information: https://www.solidsheds.com/summer-houses/


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Jeri the shed Wizard and assistant

They guys that put up my shed were extremely professional. Jeri 'Czech shed Wizard' was exceptionally professional and they were so fast. They asked me how I'd like the shelving and were cerry obliging. What a great experience. They restored my trust in humanity.

16 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Anyone looking at purchasing a shed look elsewhere!

Anyone looking at purchasing a shed from this company, should seriously look at alternatives. I have had a shed installed in October. Which was leaking. After a battle, I have eventually had the side and roof replaced. Now just one month later the felt has come off the roof. However Solid sheds just state that due to high winds they will Not help any further! And would incur a cost to repair the damage. Bear in mind the roof was installed only a month earlier and regardless of wind you would
Like to think any company worth their salt would try to rectify, not attempt to make more profit out of a shoddy job in the
First place! There are sheds at 2-3k plus that are better quality elsewhere. And even if there was an issue, you would
Like To think that a shed costing 3k would be rectified. Very poor company to deal with! To the point that they resorted to arguing with me Over social Media! Please reconsider spending your money with this firm.they are not worthy of your hard earned cash! They were good 10 years ago when I first bought a shed from them. Unfortunately now turned into overpriced and mass produced substandard product.

10 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service & Quality

From dealings with Ray at High Legh garden centre through to delivery and installment of the summerhouse by Jiri and Chris, it's been great customer service and quality. Really chuffed with the end result and you could see Jiri and Chris had worked together for some time. We did a lot of research and for price in relation to quality Solid Sheds came out top and they haven't disappointed.

25 października 2024
Opinia niezależna
Oceniono na 5 z 5

A happy customer

I'm writing this today, not because I have to, but because I want to! I've never felt the urge to pen a letter of appreciation, but here I am, quill in hand (well, keyboard at fingertips), ready to sing your praises from the rooftops—or should I say, from the top of my splendid new shed!
Mel (High Legh Garden Centre) deserves special mention; he is far more than a salesman, but a true shed whisperer with the charm of a seasoned storyteller, the Gandalf of garden structures, he is a true ambassador for Solid Sheds.
His visit to our property with wisdom and a tape measure to ensure suitability for a 10 x 6 pent shed was above and beyond our expectations, making us feel completely at ease with our decision.
Then there's your installation team—arriving on a Friday afternoon, no less!
They were the height of professionalism, even when faced with unexpected challenges their courteous demeanor and efficient problem-solving demonstrates a high level of customer care. It's impressive how they managed the situation by advising on the necessary additional work in simple terms (just what I needed) before unloading and artfully arranging the unassembled shed pieces with the precision of Tetris champions until their return visit.
After receiving your telephone call on the following Monday morning with a revised date, we set too in adjusting the area as advised, then as the sun peeked above the horizon on round two your team were here, tools in hand, and coffee provided they were ready to go.
In what felt like the blink of an eye, the pieces were aligned, and the shed now stands proud in our garden.
It's not just a shed; it's a fortress of solitude, a haven of storage and a palace of power tools.
Please extend my heartfelt thanks to Mel and the team, and rest assured, I'll be recommending Solid Sheds to anyone who'll listen—and even to those who won't!

23 października 2024
Opinia niezależna
Oceniono na 5 z 5

Summer house

We had a summer house which was installed yesterday. Steve and Alan we fab, fast efficient and worked in the pouring down rain which was relentless yesterday. Lovely blokes and very hard working.
The shed seems solid and well made and hopefully will dry out well and be the perfect addition to our garden

16 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you very much for such a fantastic review. I have passed this review on to both Steve and Alan and we love hearing such positive feedback about our team. Thank you for choosing Solid Sheds and we hope you love your building.

The Solid Sheds Team

Oceniono na 5 z 5

Solid service

From first to last contact everyone was helpful and professional. The shed is brilliant and the two chaps who put it up never stopped until it was done.
They were polite and cleared up any mess, which is always a good indicator.
Would not hesitate to recommend them.
Cheers JC

15 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you very much for such a fantastic review. We are glad to hear you enjoyed our service from start to finish. Thank you for choosing Solid Sheds and we hope you love your building.

The Solid Sheds Team

Oceniono na 1 z 5

Misleading Information, Poor Customer Service, and Disrespectful Treatment – Avoid Solid Sheds


I had an incredibly disappointing experience with Solid Sheds, based in Skelmersdale, after visiting their Newton-le-Willows site to inquire about a workshop I was interested in. Despite being drawn in by their extensive collection, the customer service was poor from the outset. I spoke to a staff member named Gerry, who seemed uninterested in helping me. He mentioned that another customer might be interested in the shed I wanted but made no effort to follow up with that person to confirm their commitment. As it turns out, they were actually interested in a larger shed, meaning I could have secured the one I wanted, had Gerry bothered to check.

Additionally, Gerry misinformed me about the shed’s customizability. He claimed that, for a £40 configuration charge, I could place the door wherever I wanted. However, after speaking to Gary at another store, I found out this wasn’t true.

Frustrated, I reached out to other Solid Sheds locations and eventually connected with Teresa at the Bury store, who informed me a 12x8 workshop was available. However, when I drove to the store to see the shed in person, I couldn’t find it, and Gary dismissed my claim, stating Teresa didn’t work at that location. He was quick to push me toward a new, more expensive shed, showing no regard for my original inquiry.

While some offers were mentioned during my visit, including £100 off and a free tin of paint, my experience soured after further questions about the shed’s rubber roof warranty. Despite being assured the 20-year warranty covered repairs, I later found out from the manufacturer that only the materials were covered, not the labor costs, leaving me with an essentially useless guarantee. When I raised this with Teresa, she was dismissive and showed little interest in resolving the issue.

The most shocking part of my experience came when I inquired about the possibility of honoring the £100 discount on the £4,000 shed I had initially signed up for. Teresa bluntly informed me that their company “makes over a million pounds a year” and would not honour the discount given be “fine losing a sale over £100”. This level of indifference toward customers is outrageous, especially after being misled multiple times by various staff members.

At no point during this process did I proceed with the sale. If the staff—who are on commission—treat customers with such disrespect, misleading them and lying to them before the purchase, I can only imagine how bad the service would be after you’ve handed over your money and completed the sale. I would advise extreme caution if considering buying from this company.

5 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Good Afternoon, thank you for your review however there are a few points I would like to clear up regarding some of the points you have raised.

Firstly, the building you were after in our Newton-le-Willows branch is an ex display building meaning you could have not committed to it yet as we have not started our ex-display sale. By all means you can show interest in certain buildings in preparation for the sale but until we start our ex display sale, we do not allow then to be purchased.

There is a £40 movement charge if you would like to change the door location, this is for new buildings only and depending on whether the door can fit in the location that you want it on a building. We can not change the door location on ex-display products as they are sold as seen.

Furthermore, the Rubber Roof is guaranteed for 20 years which covers any failures of the rubber from a manufacturing perspective. Whilst the manufacturer covers the material, we will also cover the labour cost to come and replace it which you were told by a member of the staff in the first instance. However, as you have contacted the supplier directly, you have been given incorrect information regarding the labour.

Finally, regarding the discount our sale ended on Sunday 13th October. If you did not place an order before the end date, then unfortunately you have missed the discount we are able to offer.

Oceniono na 1 z 5

Absolutely appalling management,

Absolutely appalling management,

We bought a shed through the newbank gardern centre and had a home visit survey to measure were we wanted the shed placed,
In the shed being installed, we was told that the level on the area was not straight and the shed could not go
were I wanted it, I spoke to the management as I was not happy that his surveyor had not forseen that, I was met with the most rude and ignorant man that shift the blame and never even apologise for his employees cock up, but then again he had already got is 18 hundred quid....
And then I had to sign a declamer for were it was put so no comeback...
Disgusting behaviour. Would not advise them at all... went to maces and got an apologie for having to wait for a burger...

11 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

When we arrived at your property - your base had an 11 inch fall in the location that you wanted it placed. Our Fitting team explained this to your husband straight away.
He told our fitting team that he would ring you and you would be back in 20 minutes time. So our team waited (even though they had multiple buildings to install that day)

After 30 minutes had past - you had not yet arrived home.
The fitters then explained that the building could be installed slightly forward of its original position as your base was flatter in that area and the building would be able to sit flat and level.
Your husband then told our fitting team to put the building up in that position. They did exactly what your husband told them to do.

However, when you arrived home - you rang our head office and started shouting down the phone to one of our management team and would not let him speak.
As we stated on the day - if we had placed the building where you wanted it - it would have created a lot of problems with the building in the future due to the extreme slope of your base. The building would not have been level which would have placed a lot of stress on the walls and roof.
Our fitters installed the building as per your husbands instructions.

Oceniono na 5 z 5

Jiri and Chris delivered and installed …

Jiri and Chris delivered and installed summer house they were very friendly and efficient. Everything was 5 star service from our initial enquiry to the final delivery. I wouldn't hesitate to recommend solid sheds to anyone. We have a very happy teenage son with his new gaming/man cave!

7 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you very much for you feedback, we are thrilled to hear about your wonderful experience with us. We hope your son enjoys his gaming room and I will pass your lovely comments onto our team.

Oceniono na 5 z 5

Summertime Madness

Having spent the whole summer doing our back garden up we finally managed to get some flat land big enough to fit a decent workshop ( 10x8 ). John Baker at Astbury Garden Centre from start to finish guided us & even visited our house, he helped us to fit the shed in by giving us honest advice ( cutting a 5foot wide hedge back & building a tiny retaining wall to sit the shed further back so it didn't interfere with our greenhouse )

It's now fitted by three very professional men ( smashed it out in 2 hours ) & we're sitting here looking at views over Jodrell bank & Mow Cop ( shame we can't upload a photo ) No longer thinking it will be a workshop ... more of a garden pub lol.

Big thanks & lots of love to John, credit to the company !

Dave & Ania

6 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you very much for your lovely review. We are pleased to hear about your experience with John at our Astbury Meadow branch and our fitting team. We would love to see some pictures of your 10x8 workshop whether it be used as a workshop or a garden pub. Feel free to send pictures to shedoftheyear@solidsheds.com once your have decided. Thank you again and we hope you enjoy your building.

Oceniono na 5 z 5

Summer house install

Jiri and Chris installed my shed / summerhouse today and they were brilliant. Very organised, very polite and extremely tidy, would definitely recommend the company , from initial enquiry to finished install a very good company and would definitely use again if needed.good job all round

3 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you for such lovely feedback. We are glad you have enjoyed your experience with us at Solid Sheds. I have passed your comments onto our team and we hope you enjoy your building from us.

Oceniono na 5 z 5

Jiri & Chris delivered and installed…

Jiri & Chris delivered and installed our 8x6 apex shed today.

Lovely guys, very courteous. Shed was installed in good time and looks like it's good quality.

Would highly recommend.

2 października 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Thank you for your lovely review regarding your 8x6 Apex Shed. We appreciate your positive feedback about our team and we have also passed your praises on to them. Thank you for choosing Solid Sheds and we hope you love your building.

The Solid Sheds Team

Oceniono na 5 z 5

Apex shed installed and being used.

The whole buying and fitting experience was great. Good advice all along and the apex shed fits in the garden perfect. The sales assistant came to my house the same day to advise what was needed, I had to wait a few weeks for it to be installed but it was worth the wait as it was installed in just a few hours.
It seems to be really good quality, good value, I am really pleased with it.

20 sierpnia 2024
Opinia niezależna
Logo Solid Sheds

Odpowiedź od Solid Sheds

Good Afternoon, we are so pleased to hear your feedback regarding the service we have provided for you. Thank you very much for choosing Solid Sheds and we hope you love your new building.

The Solid Sheds Team!

Oceniono na 5 z 5

PERFECT JOB

After eagerly awaiting the planned delivery of a utility shed, and a summerhouse, we were not disappointed to welcome 2 experienced men who arrived on time, were very efficient, had built the shed built n 30 min and were onto the Summerhouse like grease lightening. I took a few photos of them assembling the shed and Summerhouse, they made it look so easy, they obviously had years of experience, and knew exactly what they were doing. They were quiet, very polite and respectful and made sure we were happy with the shed and summerhouse before leaving. They fixed the rubber roofing with ease, and we were amazed at the results, and we were extremely pleased with the end product, which is a rarity in this day and age unfortunately. We would recommend Solid Sheds Co. to all our family and friends without hesitation.

9 września 2024
Opinia niezależna
Oceniono na 5 z 5

5* service throughout

Julie at Solid Sheds Leyland was fantastic throughout from the initial consultation up to completion. Everything went like clockwork and we are super happy with our lovely new garden room. All in all a great product, sensibly priced and excellent customer service. Would definitely recommend Solid Sheds!

6 września 2024
Opinia niezależna
Oceniono na 5 z 5

Jiri and Nick arrived on time and made…

Jiri and Nick arrived on time and made a first class installation of our Solid Shed Summerhouse. No mess and no fuss we were impressed with how well the installation went. Solidly built and well worth the money. Both men were polite and professional. I would highly reccommend this team and the company. Thank you to all for a great job.

14 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

From visiting the sheds at Dobbies and…

From visiting the sheds at Dobbies and speaking with Ken who went through my options I chose a garden snug a delivery time and date was confirmed.The young men who came to instal it were on time and very polite, friendly and efficient the job was done in within two hrs and everything was left tidy so a big thankyou to them and the company love my snug .

6 sierpnia 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej