Great communication. Everything made very clear. The process was easy. Payment was made before the vehicle was taken away. I felt at ease during the whole process. They even advised DVLA of the sal... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... Zobacz więcej
Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... Zobacz więcej
Reakcja na opinię
I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.
Dane kontaktowe
CT2 0ER, Canterbury, Zjednoczone Królestwo
- +44 1227 840464
- contact@smrdirect.co.uk
- www.smrdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sold my hilux to Andy told me to take…
Sold my hilux to Andy told me to take it off auto trader phone next day he couldn’t buy it as it was a business address just a tire kicker
Great service, expect a price chip but nothing out of order
I advertised my car through Autotrader and had a lot of dealers call the following morning. One of them was Andy from SMR Direct. Their price was competitive with the others (no different) but they were very proactive, following up on email within minutes. They paid a deposit for the car and came down to collect it a few days later. Everything was very professional and friendly and it made life nice and simple. They check the car *extremely* carefully. In my case the car was pretty mint but they noticed a couple of things I had never spotted that a previous owner had repaired, and chipped the price based on any damage; this isn't unreasonable but be prepared for it. They asked for a £300 discount, I countered for a £150 price chip on a £22k car and they accepted. They paid for the car by instant bank transfer and drove away with it. I was pretty pleased with how effortless it all was and they are a very professional team.
EXCELLENT SERVICE
Great service from start to finish very friendly and professional made selling the car very easy great customer service Andy was brilliant and Jason who collected the car was great too even helped out with my advert would not hesitate to use them again
A very positive experience.
I was a bit sceptical at first after reading all the previous 5 star reviews but after an initial chat with Andy and meeting Sean I too can give SMR Direct my own 5 star review. Excellent professional service with very nice people, making the whole experience completely painless. I can wholeheartedly recommend this business.
Very good
Very good. Made the selling of car straightforward, very professional service.

Odpowiedź od SMR Direct
Fair and honest company
Great to do business with you again. Very smooth transaction, valuation quickly agreed and collection arranged at a convenient time. Very fair and honest company and I’d have no hesitation to use again in the future. Many thanks

Odpowiedź od SMR Direct
Very helpful and easy to deal would…
Very helpful and easy to deal would definitely do business with them again!!
Fantastic service from beginning to end
Andy was fantastic from start to end. Kept informed throughout the whole smooth process. Jason who came to collect the car was great too! I would highly recommend SMR Direct. I would not hesitate to use them again. Thank you Andy and team.

Odpowiedź od SMR Direct
Andy and Sean were great
Andy and Sean were great I advertised my van they were the first to call and they made the whole process very easy and friendly. they were meticulous in what they wanted and very open so I would not hesitate to recommend them.

Odpowiedź od SMR Direct
Customer services was flawless
Customer services was flawless. Having a dedicated contact who kept me updated via text, email and phone call really kept the process on track and they were really flexible in order to accommodate and make the process stress-free. There were no hidden terms, everything was upfront and as advised so very positive engagement.
I had a first class experience with…
I had a first class experience with Andy, from initial phone call to making the sale everything was extremely easy and professional. Thank you for taking the stress out of the process.
From the initial contact to collection, first class
From the initial contact, Andy at SMR Direct was clear, precise and delivered.
You will need to provide photo's and various service documents etc and be honest about the condition of your vehicle.
The original sum was confirmed and appointment made for their driver to collect the vehicle, again very professional. The driver undertook a thorough inspection, reported his findings to SMR Direct and then the funds were transferred.
Excellent company to deal with.

Odpowiedź od SMR Direct
Such a lovely experience I would highly…
Such a lovely experience I would highly recommend this company and the two guys very much appreciated kept touch with me the whole time until car was picked up Thanks again I would give this company 10/10 so professional and easy to deal with thanks again

Odpowiedź od SMR Direct
Fantastic!!!!!!!!!!
Sold our car to smr direct. The whole process was exceptional, Andy communicated with me throughout and was very reassuring, keeping me updated by phone and email.
When Martin arrived to collect my car he was so professional and reassuring and made sure I was happy with the process. A true gentleman.
This company has “old fashioned values” which is very rare these days. To anyone considering using them there is NOTHING to worry about.
Thank you Andy & Martin for a very smooth transition.

Odpowiedź od SMR Direct
Honest and professional
I found SMR honest and easy to do business with. I was pleased that they agreed to my price, after providing them photos and information, and even after viewing the car maintained their original offer.
Grant and Sean were very professional and I look forward to doing business in the future.

Odpowiedź od SMR Direct
Professional, polite and efficient
Had the pleasure of dealing with SMR this week, specifically Andy and Sean. They made me a fair offer on my car via carwow and the followed up with clear and prompt communications to arrange the collection and payment. Handover was short and sweet and Sean was a pleasure to deal with. Would definitely use them again if im buying or selling. 5 stars

Odpowiedź od SMR Direct
It was great experience to deal with…
It was great experience to deal with SMR direct
Particularly dealing with Andy and Sean, they were nice polite, fair and professional

Odpowiedź od SMR Direct
Very impressed
Very helpful. Easy process. Would definitely use this company again. Communication is excellent. My first time using a company to sell a car was very impressed
Thanks for a great experience
Andy was very easy to do business with
Andy was very easy to do business with, the collection went very smooth and all aspects were communicated through. A great way to sell a car
Would recommend
SMR bought my car via Motorway, I was initially a bit concerned about the process and outstanding finance settlement - but reading these reviews provided me comfort.
Everything was handled professionally, communication was great and they turned up exactly as agreed - fully checked the car over and paid the balance to myself and the finance company in front of me so I could check.
Would recommend to others.

Odpowiedź od SMR Direct
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