What a draining experience. People in the shop when you call are totally unhelpful if your delivery doesn’t show up, don’t answer their email, no tracking info given just took money and didn’t com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered from Slicks a few times over the years Always been brilliant and easy to order. Only ever had 1 issue where stock wasn't accurate but they got in touch with me and resolved it very quickl... Zobacz więcej
I’m a 60 year old grandmother learning to skate so I can go skating with my grandchildren. Called the store before ordering and a very lovely gentleman answered all my questions re the skates, very po... Zobacz więcej
I’ve had mixed experiences with Slick Willie’s Skate Store. While their customer service is generally friendly and helpful, I’ve had issues like stock inaccuracies before, though they did resolve it q... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
London's oldest skate store selling Skateboards, Inline Skates, Scooters, Roller Skates and more!
Dane kontaktowe
12 Gloucester Road, SW7 4RB, London, Zjednoczone Królestwo
- 020 7225 0004
- info@slickwillies.co.uk
- www.slickwillies.co.uk
3,5
Średnia
161 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great experience, would recommend!
After looking around I decided it was worth getting some quality skates for my daughter and Slick Willies offered a great range to choose from and at a very reasonable price.
A couple of other places I looked at were unable to deliver in the time-frame I needed (birthday that weekend) but SW offered very fast DPD delivery. I ordered very late on Monday evening and the skates were shipped and on their way just after 10:00 the next morning - fantastic! Well done SW!
2 października 2023
Opinia niezależna
Great skate shop
Great skate shop with great customer service and quick delivery. Highly recommended!
1 września 2023
Opinia niezależna
Genuinely the best skate shop!
I came here originally because my partner got rolllerskates from here before, and I’m happy that I chose here! I had the fear everyone has of going into a skate shop with no experience, but the staff are really helpful and welcoming and ready to help a beginner out!
I’ve been hooked to my cruiser board and I’ve even bought parts to make a popsicle skateboard!
12 sierpnia 2023
Opinia niezależna
Friendly helpfull service at the end of…
Friendly helpfull service at the end of the day
18 sierpnia 2023
Opinia niezależna
Very slick 😍
Awesome bunch of peeps, very knowledgeable and friendly.... respect.
19 sierpnia 2023
Opinia niezależna
Good value and quick delivery
Items arrived quickly and well packaged. Item descriptions were accurate and the prices were good.
30 lipca 2023
Opinia niezależna
Quality
Massive selection of skates and skate parts, fast no hassle service.
Will certainly be using slick Willie's again as I seem to have a new addiction in buying skating gear.
1 sierpnia 2023
Opinia niezależna
It's so nice when things work as they should
Best price, excellent communication & rapid delivery via DPD.
4 maja 2023
Opinia niezależna
Bought a pair of skates for my…
Bought a pair of skates for my granddaughter for Christmas . Was a bit dubious about how much they cost but when they arrived I could see why. You get what you pay for and these skates are really top quality, delivery was fast and pleased to say she loves them great job slick willies !
12 grudnia 2022
Opinia niezależna
Great service 👏
Great service 👏 Ordered on the Friday AM and received by early PM on the Saturday . Superb!!
24 lutego 2023
Opinia niezależna
5 STARS ⭐️⭐️⭐️⭐️⭐️ Thank you so much…
5 STARS ⭐️⭐️⭐️⭐️⭐️ Thank you so much especially to Rashaan for his customer service and help. Best skateboard shop I’ve ever dealt with🤘
7 lutego 2023
Opinia niezależna
Best customer service.
A mistake was made during a return. Slick Willie's rectified it as soon as they were made aware of the mistake. I also received an unexpected personal phone call from a member of staff who apologised and outlined what would happen next. Within days, the mistake had been rectified.
In other words, I received a level of customer service above and beyond anything I would get from almost anywhere else.
2 lutego 2023
Opinia niezależna
Really helpful on email
Really helpful on email. A parcel got lost in the post (through no fault of their own) and they sent out a fresh one as soon as they found out. After that the skates were too small for my wife and they were so great on email organising replacement. Great service all round. Thanks folks
1 lutego 2023
Opinia niezależna
Awesome staff very sweet and helpful
Awesome staff very sweet and helpful! Lots of variety and stuff available
11 sierpnia 2022
Opinia niezależna
Thankfully no Slick Willies, just Slick Service...
As an avid skater I'm ashamed to admit I only found out about Slickwillies this year! They've been brilliant and have been getting more and more stock of new inline skates and parts.
I've now ordered from them multiple times and only once had an issue which was actually with the courier and they were very helpful and kept me informed every step of the way. Every other time the item's have arrived quickly and in good condition.
I would highly recommend Slickwillies to anyone in the market for skates and related paraphernalia.
22 lipca 2022
An unprofessional company w poor staff.
An unprofessional company w poor staff.
We waited for a long time on a rainy weekend. I noticed the predominantly young male staff more eager to chat up female customer than deal with customers who had clearly arrived earlier.
Nonetheless, we patiently waited. Sadly, we were missold a skateboard which, after consulting someone knowledgable in this field was far to large for our five year old.
Train your staff to be more knowledgable about your products. Make an effort to be friendly and enthusiastic maybe?
We will not be returning.
5 czerwca 2022
Opinia niezależna
Awful returns policy
Awful returns policy! I would never buy from this place again.
Speedy delivery use only if you know you won't have to return item or live nearby.
Disappointing in 2022
19 marca 2022
Helpful and informed advice about…
Helpful and informed advice about skateboard to buy. Skateboards arrived promptly and in excellent condition
18 marca 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.