SleepHubs Ltd. Recenzje 

389
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a great conversation with Charlie, who was able to reassure me that I actually was not experiencing as bad sleep as I thought. At the same time, he was able to give some suggestions for my daugh... Zobacz więcej

Oceniono na 1 z 5

The topper isn't suitable for me as a side sleeper I'm waking up every couple of hours with hip pain I really thought it would help especially because it's been recommended by so many people with the... Zobacz więcej

Oceniono na 5 z 5

Really impressed - adjust each side of the mattress to whatever suits our requirements. Literally just moving foam inserts to wherever needs support. I’d been struggling with a bad back for a couple... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The most awesomely comfy bed imaginable and that’s saying something because I am probably the fussiest person you’ll ever meet when it comes to mattresses. Both my husband and I are so delighted. We d... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z łóżkami
  2. Sklep z meblami do sypialni
  3. Klinika specjalistyczna

Napisane przez firmę

SleepHubs is an innovative online based company offering products, advice, diagnosis and treatment of sleep disorders and common sleep issues. With some of Europe's leading Sleep Experts, SleepHubs can help you to get a better night's sleep, whatever your issue may be.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

389 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(389)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

Totally recommend this i am so happy…

Totally recommend this i am so happy with mine i have fibromyalgia arthritus in my back a problem with my facet joints and a hip problem and i have a much better sleep since having this mattress unlike before id be up and down all night and couldnt get comfortable but so much easier wuth the nrem mattress xxx

6 marca 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Amy,

Thanks for leaving such a fantastic review. We are delighted to hear that the mattress is working for you and is helping with your Fibromyalgia and arthritis. It is great to hear that you are now able to sleep better and that you are now no longer up and down through the night. We hope that you continue to have many more good night's sleep with your mattress and if there is anything else that we can help with then please let us know and we will be happy to do so.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

V comfy mattress

V comfy mattress. Friendly delivery guys who dropped it off with no hassle.

3 marca 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Holly,

We are delighted to hear that you are pleased with your new mattress.

We hope that you continue to enjoy your new mattress and benefit from some gd night's sleep going forwards. If there is anything else that we can help with going forwards then please get in touch and we will be happy to help.

Kind regards,

Tom @TweakSlumber

Oceniono na 3 z 5

The actual delivery took several weeks…

The actual delivery took several weeks and several attempts - it looks like the company needs to improve its logistics. When the mattress arrived the model and manufacturer did not match what was expected, nor the process communicated, and the delivery company had no idea about either.

The product does seem reasonable quality though on first inspection, and I had to re-arrange the layout of the foam support components myself to suit requirements but this was very easy. Still in the assessment phase though to see if the mattress system actually lives up to the company's hype.

2 marca 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Gary,

Thanks for leaving a review and I am sorry that the delivery service you received with your mattress was not very good. Unfortunately due to recent stock shortages we have been experiencing longer than usual delivery times for some of our mattresses. I am sorry to hear that the mattress model and manufacturer did not match either; we have not heard of this before and if you would like to email us on info@tweakslumber.com with details of this issue we would be happy to look into this for you. If you need any assistance with the set up of your foam inserts also then please let us know and we will be happy to help.

Kind regards,

Tom @TweakSlumber

Oceniono na 4 z 5

I have severe fibromyalgia and this…

I have severe fibromyalgia and this mattress has helped so much.. not every single night because my pain gets too much sometimes
But 9/10 times I get a much better sleep
And for my partner who has rheumatoid arthritis he can also tell the difference x

2 marca 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Kelly,

Thanks for your review and we are delighted to hear that you are now sleeping better because of your new mattress. Sometimes when your pain changes you may need to change the layout of the foams inside your mattress also. If you need any advice regarding set ups for your mattress then please get in touch and we will be happy to help.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

excellent fast friendly service

23 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Julie,

Thanks for your review and we are pleased to hear that your happy with the service you've received. We hope that you are enjoying your mattress also and getting plenty of good quality sleep.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Sleep or not to sleep

We have had the mattress 3 weeks so far and it’s already made a huge difference to the way we sleep.
The ability to adjust the soft and hard area were it’s needed is absolutely genius idea.
The only problem we have with the bed is getting out of it in the morning 😁.
We look forward to many many more nights of happy restful sleep.

19 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi John,

That is just the type of problem we like to hear about, unfortunately our mattress foes have the downside of making it difficult to get out of bed in the morning. We hope that you continue to enjoy many more good night's sleep on your new mattress and please let us know if there is anything else that we can help with in the future.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Nrem mattress

Ordering the Nrem mattress on the internet from Tweak Slumber was easy. We were soon emailed with regard to delivery. When the mattress arrived it was taken by the delivery company to our bedroom, unpacked and put on the bed. If you wish your old mattress can be taken away at the same time for a fee. We chose the mattress as I suffer from fibromyalgia and have been finding that our old mattress had become uncomfortable, causing me problems at night as I was finding it difficult to sleep because I was in pain. I had researched various mattresses and felt the Nrem mattress offered the best solution for helping me have a more restful night because of the opportunity to customize the bed with 5 comfort changing zones. I have now been enjoying a better night's sleep on our new mattress and have been waking up in less pain. The mattress has also helped with my husband's back pain.

17 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Lesley,

Thanks for such a great review. We are delighted to hear that you are enjoying your new mattress and have so far been impressed by the service you have received. We are very pleased to hear also that your new mattress has helped with both your's and your husband's pain. We hope that you both continue to enjoy the mattress in the future and if there is anything else that we can do to help in the future then please let us know.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Super helpful service

Super helpful service, kept us informed the whole way through. Called when got a bit lost on delivery day, very pleasant delivery guys. Very impressed!

17 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Susan,

Thanks for your review and we are delighted to hear that you were impressed with our service. We hope that you are now enjoying your mattress and benefitting from a good night's sleep. Please let us know if there is anything else that we can help with.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Several years later still struggling…

Several years later still struggling finding a mattress that can help. I found Nrem sleep system and trust me on this it does more than help. Customer service is fantastic any questions sorted straight away.
We have gone through minimum 12 different companies. They promise this and that just so they get your money! Nrem have given me several good nights sleep which Ive been desperate for. Dont be fooled by other companies. The nrem can be altered which suits needs on a daily basis also the top part can be washed. My partner has also improved with a hip issue. Whats the negatives of this mattress? I dont see any. Its a beast and well made. You can open it up and remove inside making it easier taking upstairs.

14 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi J,

Thanks for such a fantastic review. We are delighted to hear that you are enjoying your mattress and that you have been impressed by the service so far. Our goal is to help everyone sleep better and we are thrilled to hear that your mattress is helping for you and your partner.

Please get in touch with us if there is anything else that we can help with.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Best sleep ever

I have my new mattress just over a week now and for the first night I've had the best nights sleep ever. I have fibromyalgia and pelvic pain and being able to adjust the mattress has been great, my husband has sciatica and bulging discs and to be able to adjust each side to our individual needs is excellent. I would highly recommend it.

14 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Sarah,

Thanks for such a great 5 star review! We are delighted to hear that you are enjoying your mattress and that it has helped with your fibromyalgia and pelvic pain, and that it has helped with your husbands sciatica also. We hope that you both continue to enjoy your mattress and that you continue to get many more good night's sleep.

Please let us know if there is anything else that we can help with.

Kind regards

Tom @TweakSlumber

Oceniono na 5 z 5

I would recommend this company's to anyone

I would recommend this company to anyone they were very helpfully my bed is amazing I get a great sleep I am very comfortable

13 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Katie,

Thanks for leaving your review and that you are enjoying your new mattress. Please let us know if you do have any friends or family wanting to try our mattress and we can give you your own unique referral code giving you a reward and them money off their purchase.

Kind regards,

Tom @TweakSlumber

Oceniono na 4 z 5

Double Nrem mattress

I bought the double Nrem mattress. There was an issue with the discount code on their website whereby it didn't work so I e-mailed the customer service team and received a response the same day with the correct code. I ordered the mattress and received a call the following week from the logistics company they use. They deliver to certain areas on certain days so you may not be able to pick and choose your delivery day. I was given a choice of 2 days. The mattress is delivered full size so it is not a mattress in a box. I did ask this question to the delivery company when they called me to book the delivery slot but they didn't know it came. Unfortunately I had to have it delivered to another address as I was not in on either the two days they offered so I had to hire a van to eventually get the mattress!.
I suffer from lower back pain hence the purchase and have had the mattress for about 3 weeks now and although it has seemed to of helped a little I am not sure if the expense is warranted (£630) however it has only been 3 weeks and I haven't changed the foam sections around yet as I am trying to give it time. The mattress feels of good quality and it is easy enough to change the different memory foam sections to suit if required. You are given 2 soft 2 medium and 2 firm sections. You are able to purchase more sections at a cost of £40 each I.e if you require more soft than firm. There are a lot of companies out there that claim to give a better night's sleep which makes me sceptical however the reason I went with this mattress is because of the design where you are able to change the memory foam blocks to suit and they make the mattress for people who suffer from fibromyalgia in mind which I have not seen any other company do.

12 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Phil,

Thank you for leaving such a great review. We are delighted to hear that you managed to resolve your voucher issue and were able to make use of our promotional issue.

We are sorry that you had issues with our delivery company. We do try to offer our customers delivery on a day that suits them, however sometimes with certain areas we cannot guarantee specific days of the week. We do try to resolve all delivery issues when they occur but unfortunately on this occasion as were not aware we could not ensure delivery to you on your preferred date.

We understand that it is important to give the mattress time and allow your body to get used to it. However we would definitely recommend changing the foam inserts around to ensure they offer the comfort and support for your lower back pain. You can see some recommended set ups on our website below or alternatively you can call us on freephone 0333 003 3352 and we will be happy to help.

tweakslumber.com/pages/nrem-setup

We would really like to help you get the most out of your mattress so please get in touch if there is anything we can help with.

Kind regards,

Tom @TweakSlumber

Oceniono na 4 z 5

Fast delivery my husband has back …

Fast delivery my husband has back problems and spends a lot of time in bed due to pain but finds the bed extremely comfortable and gets a good night's sleep I'm not finding as good but I'm in the process of moving the pads around to see if it helps

12 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Jamie,

Thanks for your review. We are really pleased to hear that your husband is getting a better night's sleep and the mattress has helped his pain. It can take some time to find the right set up please get in touch with us on freephone 0333 003 3352 or email info@tweakslumber if you are having any problems or see more information on recommended set ups on our website below.

tweakslumber.com/pages/nrem-setup

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Really helpful team

Really helpful team providing prompt replies to queries about the products and the delivery arrangements.

12 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Meg,

Thanks for your review and we are really pleased to hear you are happy with the service received from the Tweak team. We hope that you are continuing to enjoy your new DUO mattress and please let us know if there is anything else that we can help with.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Best money I've ever spent

Best money I've ever spent, suffered with fibromyalgia for 4 years and finally getting a good night sleep

12 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Liane,

We are really pleased to hear that your new Nrem mattress is helping you to get a good night's sleep after four years suffering with Fibromyalgia. If there is anything else that we can do to help then please let us know and we will be happy to do so.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Best mattress what I have in my life …

Best mattress what I have in my life help to reduce my back pains. Worth every penny what I spend

11 lutego 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Povilas,

We are thrilled to hear that your mattress is helping you with your back pain and that it has managed to make a difference to your life. Please let us know if there is anything else that we can help with.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

We both love it

We both love it. I bought this mattress as I would wake up in the early hours of the morning in pain and would have to change position every half hour until eventually I would have to get up. I noticed a considerable difference after one night and after three nights I no longer woke up in any pain and I can also have a lay in at weekends. My husband thinks it is wonderful and is now a nightmare to get up at the weekends as he is too comfortable.
I have changed the foamy bits around and it did make a difference. This is what attracted me to the mattress in first place and in my opinion this is what makes this mattress stand out. My husband has a different set up to me and it is great that we can both have what is best for us.
We have had the mattress four weeks now and I can't fault it. (By the way it does not smell at all. I know when I read reviews prior to purchase this was a complaint of some other mattress makes)
One thing that is a bit strange, it's great but feels strange, is that we cannot feel each other move. It's great except for when he comes to bed after me and I haven't noticed him get in, it has scared the crap out of me a couple of times when I roll over and he is just there.
As for Tweak Slumber, the whole process was very easy. I ordered, I was e-mailed delivery date options and they delivered right to the bedroom and took away the old mattress. One thing I was very impressed with is that three days after I placed my order I was given a £60 refund. It turned out that the day after I purchased the mattress the price was reduced by £60 so they automatically gave me a refund. I did not expect this and would not expect this, I knew the price I was paying and yes, had I seen that it had been reduced the next day I would have kicked myself but I would never have expected them to give me a refund yet alone to do it with out me asking.
Don't hesitate. Buy one now. You will not regret it.

12 stycznia 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Sally,

Thank you so much for such a wonderful review. We are so thrilled to hear that you are enjoying your new mattress and that you and your husband are now both able to benefit from a weekend lie in... which is very important!!

We are glad also that you and your husband are enjoying the mattress and having your own individual set ups is helping you to sleep better. You are very welcome for your refund also, we like to be fair to our customers and if by ordering 24 hours later you would have made a saving that is something we are happy to offer.

If there is anything else that we can help with then please let us know and we will be happy to do so.

Kind regards,

Tom @TweakSlumber

Oceniono na 5 z 5

Excellent product and fully recommend …

Excellent product and fully recommend tweak slumber thank you 😊

5 stycznia 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Michelle,

Thanks for your review and we are delighted to hear that you are still enjoying your mattress. If there is anything else that we can help with then please let us know and we will be happy to do so.

Kind regards

Tom @TweakSlumber

Oceniono na 5 z 5

more than i expected ,,just perfection

5 stycznia 2018
Opinia niezależna
Logo SleepHubs Ltd.

Odpowiedź od SleepHubs Ltd.

Hi Ahmed,

Thanks for leaving a review. We are delighted to hear you are enjoying your new mattress and please get in touch if there is anything else we can help with.

Kind regards,
Tom @TweakSlumber

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