First time I have used Slane Cycles & was very impressed from start to finish with my purchase of a new groupset. Paul answered questions promptly, was super helpful & delivery was bang on schedule. W... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... Zobacz więcej
Great customer service from the team. I’ll be using the shop more going forward. I’m rarely in Belfast which is why I haven’t used that often however will be forefront of my mind for future cycling p... Zobacz więcej
I ordered online on Tuesday morning some Assos bib shorts at a competitive price, with free standard delivery. I received a ‘dispatched’ email about 2 hours later and the shorts arrived well packaged... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.
Dane kontaktowe
171 Andersonstown Rd, BT11 9EA, Belfast, Zjednoczone Królestwo
- +44 (0) 28 90 600 040
- orders@slanecycles.com
- www.slanecycles.com
4,8
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service from start to…
Great customer service from start to finish. The team was helpful when I called to confirm size and stock for my new bike, then kept me updated once it was built and dispatched.
18 czerwca 2024
very easy to use website
very easy to use website, Wide selection and very good prices
24 czerwca 2024
I can't write a bad review about a bike…
I can't write a bad review about a bike shop because we are all cyclists and the bike trade is tough enough to make a go of these days. So all I will say is that they are nice & well meaning people at Slane, but if you are buying something that you need them to deliver quickly, it is worth a quick call to check that the item is actually in stock and ready to ship. I should have done that.
21 czerwca 2024
Opinia niezależna
My order arrived in good time and was…
My order arrived in good time and was well priced.
10 czerwca 2024
Extremely professional staff
Extremely professional staff , very polite gents super fast delivery , highly recommended!
4 czerwca 2024
Parts arrived as ordered in about 4…
Parts arrived as ordered in about 4 days.
Would have been good to have recieved an email coinfirming my order and informing me of expected delivery date
5 czerwca 2024
Odpowiedź od Slane Cycles
Hi Mark, Thank you for your review and custom.
Sorry you didn't receive email and tracking info, we did send these but are experiencing problems with gmail customers not receiving this info.
Hop eyou have a great evening.
Best wishes,
Paul
Slane Cycles Team
Bianchi tyres
1) Slane Cycles answered my enquiry promptly
2) The website was easy to set up & subsequently order
3) Goods in stock & not elsewhere
4) Delivery was astonishingly fast - like the next day!!
5) overall rating - 11out of 10
5 czerwca 2024
Spent more time tracking down the parcel.
Despatched and goods never delivered or any attempt to deliver. Tacking and chasing was just a hassle
2 week delivery time line.
Unable to review goods
28 maja 2024
Odpowiedź od Slane Cycles
HI Gavin, Thank you for your review and custom. After reading your review I called twice as I was hoping you could provide some info but got answerphone.
Sorry Royal Mail didn't deliver your order in the timeframe that we paid for.
Your order was placed on Saturday 25th May Bank Holiday weekend. We upgraded your shipping free to Royal Mail Special Next Day Delivery before 1pm service and despatched your order on the first available collection day which was the 28th. According to Royal Mail tracking delivery was attempted on Friday 31st of May which was behind schedule but they are stating addres was inaccessible. I've checked delivery address you provided and postage label both match so don't understand why Royal Mail are stating this. I was hoping that you could confirm that address was correct as I wish to raise your delay with Royal Mail.
Royal Mail tracking is now showing that redelivery was requested on the 4th of June for redelivery on the 6th.
If you have any problem at all best to contact Slane Cycles by email or phone and we will endeavour to do our best to resolve any issue you may have. We can only help if we are made aware of problem.
Hope you have a great day.
Best wishes,
Paul
Slane Cycles Team
Excellent service my glasses arrived so…
Excellent service my glasses arrived so quickly very pleased. Would definitely shop with you again.
3 czerwca 2024
Response/Service
Order made noon Thursday 30 May delivered noon the next day- brilliant service from Slane Cycles thank you very much
30 maja 2024
Great communication Fast Delivery …
Great communication Fast Delivery Pleasure to Deal With
23 maja 2024
First time using Slane Cycles
First time using Slane Cycles, very competitive price for the pedals ordered, and super quick delivery. Very impressed, Thank you
31 maja 2024
Opinia niezależna
Very quick delivery and great price
Very quick delivery and great price, item was well packaged.
17 maja 2024
Great company to deal with
Totally open and honest about the supply chain problems, gave me the opportunity to cancel my order straight away, kept me updated. Posted out as soon as stock came in. Pleasure to deal with
24 maja 2024
Great customer service
Great customer service, super reactive and very helpful.
Will be using again
23 maja 2024
Great Customer Service
I recently ordered a pair of tyres on a next day delivery. I received a phone call from Slane to let me know the tyres I ordered weren't in stock and instead suggested an alternative that could be delivered in the requested time.
Thanks for picking up the phone and talking through the issue. The tyres have arrived and will be fitted so I am able to do my 'work dodgers' ride as planned with friends. Excellent service and I WILL return!
20 maja 2024
Opinia niezależna
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