I ordered the 16x20 Pillars of Creation in metal print as a gift and my dad really enjoyed it. He's been a NASA fan his whole life so he was ecstatic! The colors are deep and vibrant, and shipping cam... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Well the pic is pixelated and blurry...if this was an issue with the projected size I purchased it would have been nice to know that as a warning...edit: thx and I have replied to the order confirmati... Zobacz więcej
Reakcja na opinię
孫への贈り物として、ハッブル望遠鏡の星雲のプリント(ギャラリーキャンバス)を注文しました。インターネットでの海外注文は初めてで不安もあったので、思い切ってお電話してみたところ、オーナーのジェイミーさんご本人が出てくださいました。私の拙い英語にも本当に辛抱強く耳を傾けてくださり、ゆっくりとした言葉で孫の部屋に合うサイズや仕上げまで丁寧に相談に乗っていただけました。おかげで安心してお任せすることがで... Zobacz więcej
I ordered a 10x20 picture of Cosmic Cliffs mounted on metal for my hubby who loves anything to do with NASA and space exploration. He was thrilled with it. The colors are vibrant and sharp and it was... Zobacz więcej
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Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.
Dane kontaktowe
5852 Occidental St, 94608, Oakland, Stany Zjednoczone
- (408) 412-0682
- contact@skyimagelab.com
- www.skyimagelab.com
4,2
Dobra
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
2 months later and Im still waiting for…
There was an unfournate failure with a broken tracking link for the package, which resulted in the Pillars of Creation being shipped back and fourth across the atlantic. The issue is currently being resolved.
3 lutego 2026
Odpowiedź od Sky Image Lab
Hello,
I’ve reviewed the shipment history in detail. The package arrived in Denmark on January 19 and PostNord issued multiple notifications requesting VAT/import payment. When no payment was made, the shipment was returned.
It is currently in transit back to the United States.
We absolutely want you to receive your print, and I’ve just reached out directly to coordinate the best next step — whether that’s reshipping or arranging a refund.
We stand behind every order and will resolve this with you.
Jamie
Gorgeous Crab Nebula!
Just got my photo of the Crab Nebula and its so beautiful! The colors are just stunning and very vibrant! It took a couple of weeks to arrive but very happy. It was properly packaged and looks amazing! Good price too!
6 lutego 2026
Opinia niezależna
Perspective While at Work
I hung up my pale blue dot poster in my office so that I can look at it and read the words of Carl Sagan to put my mind in perspective as I begin my day. My coworkers like to come in and read it too! I love it so much. Shipping was faster than expected. Very happy.
3 stycznia 2026
All the steps went very smoothly.
All the steps went very smoothly.
And it’s beautiful. I’ll probably order another photograph in the near future.
31 grudnia 2025
Poor Customer Service
I needed to exchange the photo I bought from this company and have been trying for 20 days to get a response. I’ve sent numerous messages requesting a return authorization per their website directions. I’ve also called them but no one picks up. I leave messages but no one responds. This is the worst customer service I’ve experienced in a long time. Very disappointing and frustrating.
20 grudnia 2025
Excellent quality of images
These are beautiful images and look great on our walls at home.
22 listopada 2025
Mistakes Happen...
Still waiting for a refund to be applied due to an inability for you to properly manage your website.
Update: Refund was received as promised and received good communication around the mistakes made around showing something was available when it was not.
8 listopada 2025
Odpowiedź od Sky Image Lab
Hi Erik
Thank you for your feedback, and I’m really sorry for the frustration.
I just checked your order, and your refund was fully processed four days ago on our side. Depending on your bank or card issuer, it can take a few business days for the credit to appear on your statement.
If you still don’t see it by the end of this week, please reach out and we’ll provide the ARN so your bank can locate it immediately. We’re here to help and want to make this right for you.
Jamie
Great quality product!
Awesome job! Def worth it 🤙🏽🔥 The Metal Print’s edge’s are super sharp so be careful while hanging.
8 września 2025
Sky Image Lab Provides Bad Products/Service
Sky Image Lab provided a close up view, not the full photo that I ordered. The print is blurry and unclear. I sent a communication to them about this, and they did not respond. I would highly recommend not using their service to order Webb photos.
6 września 2025
Odpowiedź od Sky Image Lab
Hi Gregory,
I’m sorry to hear about your experience — that’s not what we want for our customers. We couldn’t find any record of prior correspondence, so please reach out directly at support@skyimagelab.com and we’ll be glad to make this right.
Jamie
Order not received; Correction Made
Order not received. Emails ignored
Poster was not received initially because of post office error with new address. When company was notified, poster was reshipped promptly.
12 maja 2025
Odpowiedź od Sky Image Lab
Hi Debra,
We’re really sorry for the trouble with your order and communication — we know how frustrating that must have been. As soon as we heard from you, we looked into it and confirmed the package had been returned due to a delivery issue. We’ve since reshipped it to the same address you confirmed, and we hope it’s now arrived safely.
If there’s anything else you need, please don’t hesitate to reach out. And if your experience has since improved, we’d truly appreciate an updated review — it helps small businesses like ours more than you know.
Thank you again for your patience,
Jamie
great products I have been a long time…
great products I have been a long time customer service is great The company cares about what they do I will continue promoting the company and always be a customer
17 maja 2025
Damn efficient
Clear web site, no surprises, very easy to figure out how to get what is being looked for
4 maja 2025
The image is sharp and the packaging…
The image is sharp and the packaging was excellent.
23 kwietnia 2025
Great Selection and Great Service
Love the images and print options available. My first order arrived damaged, but upon reporting the issue, I was given a quick replacement and great service from the Sky Image Lab team. Thank you!
11 kwietnia 2025
I loved the ease of purchasing the…
I loved the ease of purchasing the photo and the options provided. The image is outstanding.
7 kwietnia 2025
My order was processed right away
My order was processed right away. All of the images look great and were packed safely.
1 marca 2025
Doświadczenie Trustpilot
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