I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Zobacz więcej
Reakcja na opinię
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Zobacz więcej
Reakcja na opinię
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Dane kontaktowe
30 Airway Drive, Suite 2, 12540, LaGrangeville, Stany Zjednoczone
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
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Bardzo słaba
492 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
After some searching
After some searching, found on your site. It has the
Material Certs available, which is a must for government jobs.
When you have parts I need it makes my job much easier.
Thanks
28 października 2020
Opinia niezależna
Always easy ordering
Always easy ordering. Always quick shipping. Just what we need when we need it.
26 października 2020
Opinia niezależna
Never received order - update - although it was difficult to reach customer service at first, they did reach ut to me and have resolved the issue with a full refund.
Never received order, impossible to reach customer service, no call back from message left
26 października 2020
Opinia niezależna
Odpowiedź od SkyGeek
Hi,
We were able to find your order and it looks like it shipped on 10/12. But, according to the UPS tracking number, it looks like the package is damaged and stuck in AZ as of Friday (10/23) . We have not received any notifications from UPS in regards to the order yet but I do see we have 3 more of the item in inventory, and so our team will be in contact shortly and we can file a claim. I do see you called yesterday and left a voicemail that has yet to be returned. We try to return all calls the same day, but unfortunately sometimes due to the volume of calls we receive, it can sometimes take up to 24 hours. If you submit an email ticket, we also have team members monitoring those independently: service@skygeek.com. I am sorry your order was damaged in transit, and you were unable to reach us yesterday; we will be in touch shortly to help.
Sincerely,
Emma
Don't pay for same day shipping
I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.
26 października 2020
Opinia niezależna
Odpowiedź od SkyGeek
Hi Kelly,
I see what you mean. The order should have shipped out the same day. Our warehouse prioritizes same day shipping, and unfortunately, it looks like they were not able to get this out. I do see we were able to refund it, but that we were not able to ship it out until Monday. I understand that doesn't help now, and alerted our CSR manager who reached out with tracking information, along with our warehouse team. We hope that if you choose to place another order for same day shipping, that you will contact us so that we can remove the charge or reach out so we can add it free of charge to restore confidence in order processing.
Sincerely,
Emma
Everything was as expected and on time…
Everything was as expected and on time !! First time user and will be again.
20 października 2020
Opinia niezależna
Best Price Fast Service
I have used 732 sealant at work and found that Sky Geek had the best price. There was a cost for shipping but ordering in quantity more than offset the lower price.
Delivery was faster than promised, will look for other items in the future. Thanks Sky Geek.
19 października 2020
Opinia niezależna
What I ordered on time.
Ordered some oil filters and boot cleaner that no one else sells. Everything arrived within a week.
17 października 2020
Opinia niezależna
I still haven’t got my order yet I been…
I still haven’t got my order yet I been wait for a while now
16 października 2020
Opinia niezależna
Odpowiedź od SkyGeek
I see your order from 9/26 and the item currently has a 25-28 day lead time. It looks like your estimated ship date of 6 business days after your order was placed was sent prior to the timeframe being adjusted by the manufacturer. As this is a 3M in-demand COVID item, unfortunately, the dates can be pushed out due to military/government/PPE needs and any manufacturing delays. We followed up about this item again a few days ago and are awaiting a new date these will be manufactured and out the door. As soon as we get a new date, we will update your order, or please reach out to us if you need us to cancel it. I apologize that the estimated ship date was not updated yet, and we will be in touch shortly, or you can reach us at service@skygeek.com.
Sincerely,
Emma
service was great
service was great
order was on time
very good price
15 października 2020
Opinia niezależna
Gloves were just as expected
The gloves were just as expected and i received them in a timely manner. I will use SkyGeek again.
14 października 2020
Opinia niezależna
Shipping is too expensive
14 października 2020
Opinia niezależna
Good experience
Good experience, no drama, parts arrived sooner than expected. Good company to do business with.
11 października 2020
Opinia niezależna
Product
Cor ban 23 undyed was purchased. Smooth purchase with fairly quick delivery time. Its what I expected. Thank you.
8 października 2020
Opinia niezależna
They are gloves dont know what you want…
They are gloves dont know what you want said were in stock and got shipped.
7 października 2020
Opinia niezależna
Great product I love it
4 października 2020
Opinia niezależna
If there is a 100' minimum order why…
If there is a 100' minimum order why would it ship out as a 75' and a 25' ?
other wise 5 stars
2 października 2020
Opinia niezależna
Awesome Layout & Products
Your website is easy to use and it's helpful that you quickly show what you have in stock and alternatives for items that aren't available. You quoted us an ETA and you beat it by over a week which was also VERY HELPFUL!!! We'll order again.
2 października 2020
Opinia niezależna
Doesn't know what two means.
I ordered two adapters and only received one. It lists two on the receipt, but there was only one in the package.
2 października 2020
Opinia niezależna
Odpowiedź od SkyGeek
Hi Rocky,
I see your order was placed on 9/19 and has 2 adapters listed, showing we only had 1 in stock when your order was placed and the remaining unit was expected to ship 11/19/2020. Both the order confirmation and shipping confirmation show that 1 was shipping sooner, shipped on 9/22, which was the last one we had in stock (shipped so you weren't waiting for both), and the remaining adaptor was yet to ship.
We are happy to provide support or answer any order questions if you need to contact us: service@skygeek.com, or wish to cancel the remaining part: 888-759-4335. I will have our team reach out to see if you need anything as I didn't see any support tickets or questions related to this order.
I am sorry that you were expecting the two adaptors in the first shipment, and I hope that based on the information you have, we will be able to revise your experience to be more stellar.
Sincerely,
Emma
Cleaners
Gloves are awesome and delivered right when expected
YEAH SKY GEEK😄❤️👍🏻
1 października 2020
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.