Right I am trying to download a game and Because sky havnt put the wires in yet it’s taking 4 hours to download farming simulator I think someone at sky should pull there fingers out and put the blood... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęSky Pod, 17 Lower West Mall, Brent Cross Shopping Centre, NW4 3FP Brent Cross, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sky don't adhere to agreed prices agreed at the start of the contract and package pricing is made Confusing and is misleading. Sky sports is a waste of money as most major sporting events are now on T... Zobacz więcej
Reakcja na opinię
Farah give us an excellent customer service, really knowledge and helpful. Happy with the outcome.
Farah is an amazing sales advisor, she knows exactly what to say and do. She has helped m a lot with what I was looking for. Very satisfied with what I purchased from her! :)
Informacje dotyczące firmy
Napisane przez firmę
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Dane kontaktowe
Sky Pod, 17 Lower West Mall, Brent Cross Shopping Centre, NW4 3FP, Brent Cross, Zjednoczone Królestwo
- 02082 038394
3,9
Dobra
14 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Right I am trying to download a game…
Right I am trying to download a game and Because sky havnt put the wires in yet it’s taking 4 hours to download farming simulator I think someone at sky should pull there fingers out and put the bloody wires in. In for full fibre because I have had it I’ll take me business to EE when this fixed contract ends
5 lipca 2026
Opinia niezależna
Odpowiedź od Sky - Brent Cross Shopping Centre, London
Hi Charlie. Thank you for taking the time to leave your review.
I'm sorry to read that you're unhappy with the broadband speeds available in your area.
I can appreciate how frustrating it is when you're waiting for a game to download and feel that your connection isn't keeping up with your needs.
I also understand your disappointment regarding full fibre availability. Access to faster broadband services can depend on local network infrastructure, and I can see why you'd be frustrated if the service you're looking for isn't currently available where you live.
It's clear that your experience has left you feeling that the service isn't meeting your expectations, and I'm sorry that this has led you to consider moving to another provider when your contract comes to an end.
Please get in touch using the contact options below, if you'd like to discuss this further:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us. Thanks, Danielle
Farah helped me get a sky deals
Farah helped me get a sky deals. Good customer service
7 czerwca 2026
Opinia niezależna
Farah was an excellent CSO
7 czerwca 2026
Opinia niezależna
Farah helped and explained me about the…
Farah helped and explained me about the tv channels and broadband. She is very helpful and calm. Thanks for your support .
6 czerwca 2026
Opinia niezależna
Farah haled me out tidayy
2 czerwca 2026
Opinia niezależna
I bought an iPhone 17pro max from sky
I bought an iPhone 17pro max from sky. The device they sent me was problematic. I couldn’t use the data of my plan unless I kept switching from airplane mode to normal or if I switched the devise on and off. I couldn’t make calls as the screen was freezing all the time, I didn’t really have a phone. I called them and they suggested to cancel and refund the contract and send me a new device based on a new contract. That means that they would refund the 186£ I paid as a deposit for the first contract with the problematic device and I had to pay a new deposit for the new decide and contract. It’s been over a month that I still haven’t received any refund from sky about the cancelled contract. I have called several times and they reassured me that the money would be into my bank account within the next two days . However it’s been over 6 weeks and still nothing . I have called the customer service several times and I have even tried the chat option. Every time the same. Not only that but I realised that they charge me for two contracts instead of one! I haven’t paid the bill and I can’t use my SIM card and I still have issues with the replaced devise as well! No refund yet either!!!! Really bad company! Stay away!!!!!
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Sky - Brent Cross Shopping Centre, London
Hi there, we’re really sorry to read about your experience. We completely understand how frustrating it must have been to receive a faulty device, go through the process of replacing it, and then still be dealing with refund delays and billing issues. This isn’t the level of service we want any of our customers to have.
It’s especially concerning to hear you’ve had to chase your refund for over six weeks and that you appear to be charged for two contracts, as well as still experiencing issues with your replacement device. We can appreciate how stressful and inconvenient this must be.
We’d really like the chance to put this right for you.You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Claire
Farah give us an excellent customer…
Farah give us an excellent customer service, really knowledge and helpful.
Happy with the outcome.
30 maja 2026
Opinia niezależna
Farãh helped me today
27 marca 2026
Opinia niezależna
Farah’s experience is good
Farah’s experience is good
Good service provided by she
27 marca 2026
Opinia niezależna
TV and Broadband Assistance
Facundo was amazing, answered all my questions and explained everything very clearly.
24 marca 2026
Opinia niezależna
Farah is an amazing sales advisor
Farah is an amazing sales advisor, she knows exactly what to say and do.
She has helped m a lot with what I was looking for.
Very satisfied with what I purchased from her! :)
15 marca 2026
Opinia niezależna
Great costume support (patient and…
Great costume support (patient and friendly)
14 marca 2026
Opinia niezależna
Sky don't adhere to agreed prices…
Sky don't adhere to agreed prices agreed at the start of the contract and package pricing is made Confusing and is misleading. Sky sports is a waste of money as most major sporting events are now on TNT at additional cost. Sky broadband pricing also has risen after being told prices would not go up. Hence why I leaving.
25 lutego 2026
Opinia niezależna
Odpowiedź od Sky - Brent Cross Shopping Centre, London
Hello, Canny. Thank you for sharing your experience with us. We’re sorry to hear that the pricing of your package and the changes during your contract have left you feeling misled. Clear and consistent pricing is something we aim for, and it’s disappointing to learn we haven’t met that expectation for you.
We understand your frustration around sports coverage and the shift in broadcasting rights, as well as the impact of broadband price changes after you were advised otherwise. We never want anyone to feel they’re not getting the value they were promised.
If you’re willing, we’d appreciate the chance to review your account and understand what went wrong. You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Matt
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.