Singletrack Bikes Recenzje 

1247
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Whatever you do, don’t buy anything from this company they’re crooks. Made an order two months ago and received nothing and no updates. Contacted them several times and still no response. Weeks and... Zobacz więcej

Oceniono na 1 z 5

I received the following grovelling email from Singletrack Bikes’ CS Manager, Gabe Bell; Dear Brian, I’m reaching out personally to sincerely apologise for the recent lack of commun... Zobacz więcej

Oceniono na 1 z 5

Ordered. Delivery date came and went. Order status not updated. I contacted 3 times but no reply. I have pointed this out to the providers of their shop platform push.bike suggesting they co... Zobacz więcej

Oceniono na 5 z 5

I bought some tyres just before xmas 23 from singletrackbikes.co.uk that were ordered in from supplier. Contacted singletrackbikes for progress update as online tracking wasn't working for me and I... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Napisane przez firmę

Find your flow with Singletrack Bikes. We all dream of that endless flow on trail, road, gravel or just the best days out making memories with the family. We are all about riding bikes at all levels and providing the best service we can to Kirkcaldy and beyond.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(1247)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Good

Todo correcto. Producto adquirido y envío adecuado en tiempo y forma.

18 stycznia 2017
Opinia niezależna
Oceniono na 5 z 5

Great Service

Good bike at a very competitive price, bike delivered exactly when it was supposed to be- what more can I say.

18 stycznia 2017
Opinia niezależna
Oceniono na 5 z 5

Good service

Order Seems to have got mislaid in transit somewhere, But Dave has it sorted now with no complications

16 stycznia 2017
Opinia niezależna
Oceniono na 4 z 5

Really poor, bike not built, no reply to voicemail or email. Changed wording on terms to say all 'adult' bikes built instead of all bikes. Poor from start to finish, my own fault for picking them

Really poor, bike not built, no reply to voicemail or email. Changed wording on terms to say all 'adult' bikes built instead of all bikes. Poor from start to finish, my own fault for picking them for being cheapest price.

Should have gone with Edinburgh bike coop.

David fit in touch this morning and agreed the wording could be better and will look into this.

To avoid having to return the bike, David agreed to credit £25 into account to allow a local bike mechanic to build the bike.

Thanks.

5 grudnia 2016
Opinia niezależna
Oceniono na 5 z 5

Great experience, couldn't be happier

It's very hard to find size XS helmets for toddlers but this shop offers them. And a great range of different designs to everyones taste. Speedy delivery. Great quality helmet, fits perfectly to my 15 months old and still extra space left. He didn't like any other helmets we've been trying but he is very proud wearing this one, taps on it and shows to everyone and doesn't become grumpy when it's time to put it on. Looks very comfy, fits perfectly around his head and is very lightweight. I definitely recommend these to everyone. One of my friend and even one stranger already asked where did I get it and I happily recommended your shop. Thanks a lot, a very happy customer here! :)

24 października 2016
Opinia niezależna
Oceniono na 5 z 5

Great customer service, great product!

Contacted singletrack bikes through the email provided on the website regarding delivery times. They were very quick with responses. I was in need of a bike for a particular day, and it was needed within a week. They assured me that although busy, they would queue jump my order and guarantee that I would receive my bike in time. And they did. Received the bike within 4 working days! The bike was delivered in a large box to my workplace, I screwed in the pedals, attached the front wheel and rode it home. Would recommend this retailer. First experience buying from here and definitely not my last!

12 października 2016
Opinia niezależna
Oceniono na 3 z 5

Delivery times not met

The stated delivery times were 1-2 days royal mail.Ordered on 28th September received 7th October--7 working days.Need to be more honest regarding delivery

7 października 2016
Opinia niezależna
Logo Singletrack Bikes

Odpowiedź od Singletrack Bikes

Dear Keith,

Thanks for your review.

We take delivery complaints seriously so have looked into this and we can see the item was dispatched in a timely manner to reach you in the estimated delivery time. You opted for the free delivery using an untracked service which Royal Mail do normally take 1-2 days to deliver.

Once the parcel leaves here on such a service it is out of our hands. If it takes longer than that then I'm afraid we are being as honest as we can be as we are quoting delivery times using the same company as everybody else. Unless you pay for an upgraded delivery service we cannot guarantee delivery times.

I am sorry you feel let down in this instance and if you wish to discuss the matter further you can contact me on 01383 733219.

Kind Regards
Dave

Oceniono na 5 z 5

Bought NukeProof Scout Race 275

There was a problem with receiving the email confirmation, but I rang them up and they resent the confirmation email and dispatch details. Friendly staff and quick dispatch with a useful delivery slot given

7 października 2016
Opinia niezależna
Oceniono na 5 z 5

Great customer service

The ordering was straight forward, the delivery arrived as promised, was able to track online, the bike had a flat tyre contacted single track via email and got a response straight away even though I didn't expect one for a couple of days, as my emails was sent late at night on a weekend, but that didn't matter and they were great! offered good advice on how to resolve and offered to compensate me. Brilliant! Great company cannot recommend them enough! Thanks a million guys! My girls love their bikes

6 października 2016
Opinia niezależna
Oceniono na 5 z 5

Freehub Minefield

Website described the item exactly with shimano codes so I knew I was buying the correct freehub. Postage rates to ROI reasonable also.

4 października 2016
Opinia niezależna
Oceniono na 5 z 5

Good price, good product.

I bought the massively expensive Rohloff sprocket-removing tool from Singletrack, as they were slightly cheaper than anyone else. It arrived after a few days, was the real thing, and did the job. I would buy from them again and I can see that they have some good stuff. It's not their fault the Rohloff tool is so expensive, by the way!

1 października 2016
Opinia niezależna

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