I could not rate the service that I received from Skoda Swansea any higher. Adam was friendly, courteous, professional and very knowledgable about the product. I’m delighted with my new car and would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very good from the first interaction to the last . My best experience yet buying a vehicle I would definitely recommend. Also the young man that delt with me through our was very good
The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Zobacz więcej
Reakcja na opinię
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... Zobacz więcej
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Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Blacharstwo samochodowe
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- Naprawa samochodu
O Sinclair Group - Sinclair Skoda Swansea
Napisane przez firmę
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Dane kontaktowe
Gorseinon Road, SA4, Penllergaer, Wales, Zjednoczone Królestwo
- 01792 621710
4,8
Doskonała
245 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
excellent customer service gave good…
excellent customer service gave good instructions on how to use the car
16 kwietnia 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Michelle,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda in Swansea.
We're so glad to hear you enjoyed a great experience with our team and found the instructions shared at handover were helpful.
Many thanks for taking the time to share your experience, we appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
First Class Customer experience
The vehicle in question was priced very competitively and was exactly what I was looking for.
The salesman I spoke to over the phone was Martin Brown, he was very honest and informed me that the only stipulation was that the vehicle had to be registered in March.
I was happy with this and I was happy with the part ex figure offered.
I explained that I would be travelling from Portsmouth, Mr Brown very kindly and unexpectedly offered to accommodate myself and girlfriend at a nearby Hotel at no cost to myself.
I have never been offered a service from a dealership like this before.
The handover was a smooth and pleasant experience, this has not always been the case from past experiences. Mr Brown was very friendly and I found the whole experience a pleasure.
4 kwietnia 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Robert,
Thank you so much for your 5-star scoring and wonderful review regarding your recent visit to Sinclair Škoda!
We're delighted to read about how Martin was able to make your car purchase experience such a positive one, particularly by going the extra mile to organise the hotel accommodation for yourself and your girlfriend. We're proud to offer a level of service that stands out, and it's great to read that from first enquiry through to the handover of your new car, your experience was smooth and enjoyable throughout.
We wish you many happy miles ahead in your new Škoda and thank you for choosing us!
Kind regards,
Sinclair Group
Wife bought a Karoq Sportline in Feb 25…
Wife bought a Karoq Sportline in Feb 25 - this was our 4th purchase made at Skoda Sinclair in the last 12 years - whilst the actual sales person changed, the experience remained the same. Polite friendly and knowledgeable staff who always give you their time and patience. Never pushy or arrogant - just right ! Also, offered an excellent finance package which is always welcome, and a complimentary AutoGlym Cerafuse Lifeshine coating and product kit.
Brilliant service once again - thank you Adam at Skoda Gorseinon
27 marca 2025
Opinia niezależna
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Geraint,
Thank you for your 5-star review regarding your recent visit to us at Sinclair Škoda and for your continued loyalty over the past 12 years – it really does mean a lot to us!
We're thrilled to read that your experience has remained consistently positive regardless of who you've dealt with in our team, and that this time around it was Adam to continue the tradition of providing a friendly, knowledgeable and pressure-free service.
We hope you enjoy every mile in your new Škoda Karoq Sportline, and we look forward to welcoming you back to Sinclair Škoda Swansea again when the time comes to find car number 5!
Kind regards,
Sinclair Group
Great experience I was torn between a…
Great experience I was torn between a Clio or a Fabia. The staff at Škoda were first class, they were friendly and knew their car inside and out. Rob was first class and very helpful his service and knowledge was decisive in me choosing the Fabia. It is a great car. Thank you Škoda Swansea.
30 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Chris,
Thank you for your 5-star review and wonderful feedback regarding your recent visit to Sinclair Škoda Swansea.
We're so pleased to read how you enjoyed such a great experience with us. It’s always a tough decision when you're torn between two great cars, but we’re glad Rob was able to provide the knowledge and support you needed to help you choose the Fabia! We'll be sure to pass on your kind words to Rob and the rest of the team.
We wish you all the best in your new Škoda car and thank you for choosing Sinclair Group. If there is anything Rob or the wider team can assist with throughout your ownership, please do keep in touch and we'll be happy to help.
Kind regards,
Sinclair Group
Superb experience!
From our first visit to look and test drive the Kamiq, to purchasing the car, and then to collecting the Kamiq, Joe was fantastic. Can’t have asked for more, thank you Sinclair Skoda, and thank you Joe!
28 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Jonathan,
Thank you for your 5-star review and kind words regarding your recent purchase at Sinclair Škoda. We're so pleased to read that your entire experience from your very first visit, through to collection day, was such a positive one. Joe will be delighted to know he made such a great impression and helped make your purchasing process smooth and enjoyable.
Congratulations on your new Kamiq! We wish you many happy years in your new car and thank you for choosing Sinclair Škoda.
Kind regards,
Sinclair Group
5* all round
Smooth process. Very knowledgeable staff! Gerwyn was fantastic in providing us with the perfect car. The 2 free mot’s, warrantee and breakdown cover left us with so much confidence in our new car! Thanks!
31 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Eliott,
Thank you for your 5-star review and positive feedback regarding your recent purchase at Sinclair Škoda Swansea. We're so pleased to hear you found the car search and purchase process to be a smooth one, and that Gerwyn helped you find the perfect car!
It’s fantastic to know the added benefits like the free MOTs, warranty and breakdown cover also gave you extra peace of mind and confidence in your purchase.
We’ll be sure to pass your thanks on to Gerwyn and the wider team. We hope you enjoy every mile in your new car and we look forward to welcoming you back to Sinclair Škoda Swansea again in the future!
Kind regards,
Sinclair Group
Excellent service from Sinclair’s Skoda in Swansea
I have recently bought my seventh car from Sinclair’s Skoda in Swansea and on every occasion I have received excellent service.
29 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Liz,
Thank you for your 5-star review, kind words and for your continued loyalty to Sinclair Škoda Swansea. Seven cars - what an amazing milestone!
We're extremely grateful for your ongoing trust in us and it's fantastic to hear that you've consistently received excellent service with each visit.
We wish you many happy years driving your new Škoda car and look forward to helping you explore our range again when you're ready to purchase Škoda number 8!
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello George,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda in Swansea. We're delighted to see you found our team to offer a welcoming, friendly service that made for an enjoyable experience overall!
We thank you for your review, and look forward to welcoming you back to Sinclair Škoda again in the future.
Kind regards,
Sinclair Group
Adam was great and easy to talk…
Adam was great and easy to talk to...plus great customer service provided.
23 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Ryan,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda in Swansea! We're delighted to read how Adam provided you with a great customer service that made your overall experience an easy and enjoyable one. We’ll be sure to pass along your kind words to him.
Thank you again for your review, we do appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future.
Kind regards,
Sinclair Group
Good deal on price
Had a test drive and received advice for model of car to suit my needs
Introduction to control panel explained
14 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Gwyneth,
Thank you for your 5-star review and positive feedback regarding your recent visit to Sinclair Škoda in Swansea. We're so pleased to read how you enjoyed your test drive experience, and that you found our team to provide a helpful and informative service that ensured you chose the right Škoda to suit your needs.
Thank you again for your review, we do appreciate it and look forward to welcoming you back to our Sinclair Škoda showroom again in the future.
Kind regards,
Sinclair Group
Excellent information and help from…
Excellent information and help from your Sales team, as usual. Always a pleasure to deal with everyone at Sinclair Skoda. I wouldn’t go anywhere else.
16 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your 5-star review and continued support! We're delighted to hear that our Sales team here at Sinclair Škoda have provided an excellent and informative service once again. We truly appreciate your loyalty and look forward to welcoming you back to our showroom in the future.
Kind regards,
Sinclair Group
Fantastic service from Ryan and Joe on…
Fantastic service from Ryan and Joe on the purchase of my new car.
19 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Allison,
Thank you for your 5-star review and kind words following your recent visit to Sinclair Škoda. We're so pleased to hear that Ryan and Joe both provided a fantastic service during your car purchase. We'll be sure to pass along your feedback so they can be recognised for their great work. Enjoy your new Škoda, and if you ever need anything, remember that we're here to help!
Kind regards,
Sinclair Group
Professional
Professional, courteous, friendly and happy to stay a Sinclair ŠKODA customer.
21 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda! We're thrilled to hear that you found our team to be professional, courteous and friendly throughout your time with us. Your loyalty is truly appreciated and we’re delighted to have you as a valued Sinclair Škoda customer for many years to come.
Kind regards
Sinclair Group
Excellent helpful advisor in Adam
Excellent helpful advisor in Adam. I was kept up to date through the entire process.
9 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Emily,
Thank you for your 5-star review and positive feedback regarding your recent visit to Sinclair Škoda! We're delighted to hear that Adam provided excellent service and kept you informed throughout the process. Customer satisfaction is our top priority, and we’re glad your experience reflected that.
We appreciate your feedback and look forward to welcoming you back to our dealership again in the future!
Kind regards,
Sinclair Group
Very helpful and friendly experience
Very helpful and friendly experience. All staff friendly and knowledgeable. More like a family than car dealers.
Great Welsh cakes.
16 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda! We’re so pleased to hear that you enjoyed a friendly and welcoming experience with our team. We always hope to create a warm atmosphere for our customers, so your kind words are greatly appreciated. We’re especially pleased to hear you enjoyed the Welsh cakes!
Thank you for taking the time to leave your feedback, we look forward to seeing you again in the future. We’ll make sure there’s more Welsh cakes and a cuppa waiting!
Kind regards,
Sinclair Group
The salesman Rob
The salesman was Rob. He made the morning so relaxing, and no pressure to buy at any time . He gave us the opportunity to ask questions ,have time to think and talk , answer all the questions we threw at him , and had a joke with us and still no pressure. Please thank him from , both myself john and my wife Valerie. We only went in for mot and service on the other car .He has phoned us since to check everything is fine. And the service of the service staff ,excellent , as was the lady on the front desk , was back and forth making sure we had everything we wanted ,tea , coffee , snack you have a great team ,look after them.And please take time to thank Rob from the both of you us.Thank you for the patience Rob had with me ,I am def in both ears and he took the time with me .thanks.
13 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello John and Valerie,
Thank you so much for your 5-star review and kind words regarding your recent visit to Sinclair Škoda in Swansea.
We’re thrilled to hear that Rob and our team made your visit such a positive experience. Providing a relaxed and pressure-free environment is something we strive for, and we're delighted that Rob took the time to answer all your questions, share a few laughs and ensure you felt comfortable throughout the process.
We’ll be sure to pass along your kind words to everyone, especially Rob!
We thank you for your review and look forward to welcoming you back to Sinclair Škoda again in the future. If you ever need anything, don’t hesitate to get in touch!
Kind regards,
Sinclair Group
Excellent Sinclairs.
Bought a number of cars from Sinclair. As ever the service was great. Friendly efficient and helpful. Excellent communication from Ryan Smith who was wonderfull once again.
Would recommend heartily.
12 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Rhodri,
Thank you for your 5-star review and positive feedback regarding your recent experience at Sinclair Škoda.
We're delighted to read you are a returning Sinclair Group customer, and that Ryan and the team once again provided you with a friendly, efficient and helpful service.
Thank you for your recommendation, we do appreciate it. If there's anything we can assist with throughout your ownership, please do let us know and we will be happy to help.
We wish you all the best as you enjoy your new Škoda car!
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your 5-star review and positive feedback regarding your recent visit to Sinclair Škoda in Swansea.
We're so pleased to read how you enjoyed a friendly and informative service throughout your time spent with our team.
Many thanks again for your review, we do appreciate it!
Kind regards,
Sinclair Group
Great customer experience
Excellent experience in terms of customer service, the deal on offer in February and the improvements made to the Fabia since I last bought a new one three years ago.
The Salesperson Robert Cooze was very patient, friendly and helpful which made the experience so enjoyable for me.
9 marca 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Rob,
Thank you for your 5-star review and positive feedback regarding your recent order with Sinclair Škoda.
We're so pleased to read how you enjoyed an excellent experience throughout and that Robert in the team provided a patient, friendly and helpful service. We'll be sure to pass on your feedback so Robert is recognised for his great work!
We wish you many happy years of motoring in your new Škoda Fabia car. If there is anything we can help with throughout your ownership, please do keep in touch with Robert and the wider team. We'd be happy to help however we can.
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Gregory,
Thank you for your 5-star review and positive feedback regarding your recent order with Sinclair Škoda. We're delighted to read that you enjoyed a friendly and helpful service, and that you were provided with a great deal in your purchase of a Škoda car.
We wish you many happy years of motoring in your new Škoda! If there is anything we can assist with throughout your ownership, please do let us know and we'll be happy to help.
Kind regards,
Sinclair Group
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