Firstly not a UK company but a shill from Chinese importer. Item quality very poor. When asked for refund and prepaid return label, got the same playbook as others - namely 5%, then 10% and finally... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
SCAM ALERT I purchased these sneakers because lm diabetic thinking l would receive as stated. Orthopaedic Womens Wide Shoes For Diabetic Swollen Feet from Weasam they are not as advertised. There a... Zobacz więcej
I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience... Zobacz więcej
Reakcja na opinię
scam artists, - 6 weeks wait then the wrong colour turned up - nothing like the add, these sandals are unwearable. then they wont reply to emails other than to send tracking, some of which didnt exist... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shoes.co.uk is a multi-brand online shoe shop. we have been selling from our top rated website since 2006! You can shop for a wide selection of great shoes for Men, Women and Children as well as a selection of bags. Top brands include Fly London, Rockport, Hush Puppies, Lelli Kelly, United Nude and Rieker. We offer free delivery and exchanges and free returns on all full priced sales.
Dane kontaktowe
7 The Firs, WA142TG, Altrincham
- 0161 941 2802
- mail@shoes.co.uk
- www.shoes.co.uk
1,0
Bardzo słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered brown boots and received black!
It didn't really matter because they were dog walking boots BUT to order brown and receive black could have been a concern!
28 stycznia 2017
Opinia niezależna
Good price and fast
Super fast delivery and the shoes are the best price of all the internet sellers. Excellent!
23 stycznia 2017
Opinia niezależna
Very comfortable shoes
I bought 4 pairs for my mother which has very wide feet and usually buys tight shoes because there are a few products for her out there. She is loving them. They are made of a very flexible and malleable material that doesn't hurt her feet. I love them. When she's worn them to death, I'll order another batch from these same guys.
23 stycznia 2017
Opinia niezależna
Quick and reliable.
Arrived very quickly, well packaged. Will use this seller again.
16 stycznia 2017
Opinia niezależna
Silence
My wife ordered and received two pairs of boots in January which arrived promptly. They were not the correct fit and were returned for a refund. Nothing heard back tried ringing on several occasions phone line now disconnected.
DO NOT BUY From this firm.
10 marca 2016
Opinia niezależna
NO REFUND and HELP
Hi
I bought some shoes off this company, they arrived swiftly but they were too big so i send the back on the 15th Feb 2016 and have not received any refund since. I have tried ringing them (on 0161 941 2802 and 0800 145 5764 - this second number doesnt work ) and emailing them several but to no avail and with no contact except a automated email to say that they will be in touch soon... Please can someone help me as I as very concerned that I will not receive my refund. PLEASE CAN SOMEONE ADVISE ME AS TO WHETHER THERE IS ANYWAY I CAN GET MY MONEY BACK?
3 marca 2016
Opinia niezależna
Odpowiedź od Shoes.co.uk
Hi Jessica
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
No response to numerous attempts to contact
I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience I've ever had ordering online. Seriously suspect site from my experience though the high trust pilot rating offers some hope.
27 lutego 2016
Opinia niezależna
Odpowiedź od Shoes.co.uk
Hi RJM
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
Terrible after care
I made a purchase from this company. Three weeks later and I am still waiting for the refund. No response to my emails, no response to my answerphone messages. There are no operators to answer their phones.
I have now lodged a complaint/dispute via Paypal and surprise surprise, they have not responded to that.
Avoid this seller if you want to reclaim refunds.
25 lutego 2016
Opinia niezależna
Odpowiedź od Shoes.co.uk
Hi Carolina
I hope you received a letter from CLB - if not here is the process:
“Dear Customers
The Directors have decided to place the company into creditors’ voluntary liquidation.
If you have returned goods to the company, and not received a refund, please contact the Business Restructuring & Insolvency Team at CLB Coopers to ask for further information in respect of the debt due to you.
CLB Coopers can be contacted on:
Telephone: 0161 245 1095
E-mail: suk@clbcoopers.co.uk
The Board of Directors
Shoes.Co.Uk Ltd”
We are very honest people hence the high review rating - events just overtook us - Huge apologies.
Kind regards Shoes.co.uk
Slippers for Christmas
I bought a pair of slippers as a Christmas gift so can't comment on the actual footware. Fast and straight forward purchase without any hassle and delivered very promptly. Would buy from here again.
Thanks Shoes.co.uk
10 grudnia 2015
Opinia niezależna
Lelli Kellys
Quick delivery, fair prices. Can't fault shoes.Co.uk! Will certainly use again :)
9 grudnia 2015
Opinia niezależna
Comfort and style!
Boots arrived exactly when they said they would arrive.
Great fit, style and comfort!
8 grudnia 2015
Opinia niezależna
Fast delivery and followed instuctions
exactly what was described and what I wanted
8 grudnia 2015
Opinia niezależna
Great.
Item ordered on 29 Nov arrived 7th Dec. Very happy with them arrived in time to take away on holiday.
7 grudnia 2015
Opinia niezależna
supportive slippers
Excellent quality supportive slippers. Excellent sales service
6 grudnia 2015
Opinia niezależna
excellent service
very easy to order and quick delivery. Shoes were a perfect fit
6 grudnia 2015
Opinia niezależna
My new favourite shoe shop!
I had never used shoes.co.uk before and can't believe I've missed this gem! I was looking for Fly London boots but most stores only had about two or three styles to choose from but this website had about five pages worth!
And the price? AMAZING!!! I got my boots in the sale for under £70 saving a MASSIVE £55!!!
I have now told everyone about this site due to its excellent service, super fast dispatch, amazing prices and massive selection. (Can you tell I'm impressed?!)
This was my first purchase from shoes.co.uk but it certainly won't be my last!
6 grudnia 2015
Opinia niezależna
Good Service
Rockport shoes arrived within schedule for standard delivery and are very comfortable. Payment straightforward. No problem !
6 grudnia 2015
Opinia niezależna
First experience not brilliant
Ordered some shoes. Quite slow in coming and faulty on arrival. Sent them back and heard nothing for a week. Phoned the number on the website on a Friday but no one answered. Phoned the 0800 number so costing me more. Someone did answer that call and said shoes had been returned but she didn't know what I wanted to happen ie a replacement or refund. I said I had made this very clear on the returns form that I wanted a replacement if in stock or a refund. I had paid for these shoes so I wonder how long they were going to sit on my money and do nothing? Was told new shoes would be sent on Monday. The next day my new shoes arrived! Shoes are fine but poor communication. Would hesitate to use this website again.
6 grudnia 2015
Opinia niezależna
Odpowiedź od Shoes.co.uk
Hi There,
I am really sorry about this - goods come back to our warehouse and they usually deal with the turnaround very quickly but they were completely bombed for the last couple of weeks with order processing - maybe there was some paperwork missing or maybe they just didn't spot it in the parcel, I can only speculate but I am really glad they reacted so quickly for you.
The 0800 number is free from landlines and mobiles now!
Kind Regards and thank you so much for taking the time to review us - I hope you enjoy wearing your new Padders boots!
Elspeth
Excellent Service
The shoes are extremely comfortable & the service very reliable.
5 grudnia 2015
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.